I never thought just popping into Carpetright to have a look.. could make us come out so happy and confident we had bought the right carpet for our home, with all the honest advice on what was wrong w... See more
Company replied
Location
Switch locationUnit 15, Retail World, Team Valley Trading Estate, NE11 0BD Gateshead, Tyne & Wear, GB
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See what reviewers are saying
We’d been looking high and low for carpet tiles to put down in our summerhouse and from the minute we walked into the store Chris and Darren were fantastic. As people who knew next to nothing when loo... See more
Company replied
John was extremely helpful and knowledgable. Would have been 5 stars but as he was the only member of staff he had to keep leaving me to attend to other customers. He worked all through lunch and I... See more
Company replied
We have purchased carpets, laminate, artificial grass and even a mattress from this store and the team are super helpful and always go that extra mile! It's our go to when we need anything like this.... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Unit 15, Retail World, Team Valley Trading Estate, NE11 0BD, Gateshead, Tyne & Wear, United Kingdom
4.8
Excellent
381 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never thought just popping into…
I never thought just popping into Carpetright to have a look.. could make us come out so happy and confident we had bought the right carpet for our home, with all the honest advice on what was wrong with our first choice, this was what we had suspected but great to hear from the experts. The service we received from Chris & Carole has been amazing & second to none. We can't wait for it being fitted on 1st Aug 😁 after expert measuring service. Highly recommend. Thank you everyone, your the best!
20 July 2024
Reply from Carpetright Limited - Gateshead
Hi Tracey,
Pleased to hear about the experience you have had and how helpful Chris and Carole were for you.
Thank you for your review and recommendation.
Regards
Dean
Friendly staff and very helpfull
2 June 2024
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Lady was extremely helpful in dealing…
Lady was extremely helpful in dealing with the carpet we wanted to buy
30 June 2024
Reply from Carpetright Limited - Gateshead
Hi Chris,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Customer service was fine
Customer service was fine
What we needed was ordered
No problems.
27 June 2024
Reply from Carpetright Limited - Gateshead
Hi Jane,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Gateshead
Hi Steven,
Pleased to hear about the great experience you have had from John.
Thank you for your review.
Regards
Dean
Capet choice was good the guy in the…
Capet choice was good the guy in the shop was very helpful.
Carpet was ordered and was available early and Carpet fitters were great
21 June 2024
Reply from Carpetright Limited - Gateshead
Hi John,
Pleased to hear about the helpful service you have had and the great job the fitters have done for you.
Thank you for your review.
Regards
Dean
Staff were very helpful and friendly
19 June 2024
Reply from Carpetright Limited - Gateshead
Hi Derek,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear about the helpful and patient service you have had.
Thank you for your review.
Regards
Dean
Very helpful and friendly service
Staff member Tracey was incredibly helpful - listened to our requirements, gave really helpful advice and provided us with options and with full visibility of costs.
16 June 2024
Reply from Carpetright Limited - Gateshead
Hi Sally,
Pleased to hear about the helpful service you have had from Tracey.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Gateshead
Hi Colin,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Great service Thank you
Great service, staff are very helpful and informative, measuring up was arranged for the following day.
11 June 2024
Reply from Carpetright Limited - Gateshead
Hi Elaine,
Pleased to hear about the helpful and informative service you have had.
Thank you for your review.
Regards
Dean
Staff at shop very friendly and helpful…
Staff at shop very friendly and helpful fitters were nice and pleasant
29 May 2024
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Gateshead
Hi Lucy,
Pleased to hear about the great service and price you have found with us.
Thank you for your review.
Regards
Dean
Highly recommend
We’d been looking high and low for carpet tiles to put down in our summerhouse and from the minute we walked into the store Chris and Darren were fantastic. As people who knew next to nothing when looking for these sorts of things, they ensured we were getting the right product for what we needed and did so with fantastic customer service. Would highly recommend the Gateshead branch😁
31 May 2024
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear about the fantastic service you have had from Chris and Darren.
Thank you for your review and recommendation.
Regards
Dean
Reply from Carpetright Limited - Gateshead
Hi Steve,
Pleased to hear about the friendly service and good price you have found with us.
Thank you for your review.
Regards
Dean
Carol from the team valley gateshead…
Carol from the team valley gateshead store went above and beyond, giving advise and suitability with flooring choices. I would definitely recommend a visit and will be returning again.
28 May 2024
Reply from Carpetright Limited - Gateshead
Hi Sharon,
Pleased to hear about the great service and advice you have had from Carol.
Thank you for your review and recommendation.
Regards
Dean
Excellent service,
Excellent service throughout our experience with Carpetright.
John was especially professional & we were impressed with his product knowledge & attention to detail in our dealings with him.
4 May 2024
Unprompted review
Reply from Carpetright Limited - Gateshead
Hello,
Thank you for your review. I am pleased to hear you received a professional service from John at our Gateshead branch.
Kind regards,
Abbie
Great choice and helpful staff
Friendly, knowledgeable staff. Prompt measuring service & follow up for fitting appointment. Great selection to suit all budgets
26 May 2024
Reply from Carpetright Limited - Gateshead
Hello,
Thank you for your review. I am pleased to hear you are happy with your experience with us.
Kind regards,
Abbie
very helpful staff
23 May 2024
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Extremely helpful salesperson
Extremely helpful salesperson, Carol, at Team valley Gateshead, helped me choose flooring & carpets for my whole house. Received good advice, & value for money. Would definitely recommend.
24 May 2024
Reply from Carpetright Limited - Gateshead
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
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