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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent variety of CBD products available, noting the top-class quality and effectiveness in helping with various health issues. Many people appreciate the fast dispatch and delivery services, often receiving their orders quickly. The overall service is consistently described as brilliant, with an easy-to-navigate website and great value for money. However, some customers were dissatisfied with the delivery service, experiencing delays and issues with couriers, even after paying for expedited shipping. A few other people also felt that the product quality was poor, describing some CBD flowers as stale, chemically tasting, or even moldy, and noted a lack of sell-by dates on products.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the excellent... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the excellent quality,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Budbros site has got a great variety of cbd products. I was keen to try the flower and was not disappointed. I ended up ordering more due to the quick dispatch and delivery. Having tryed two flowers... See more

Company replied

Rated 5 out of 5 stars

It's my first time using this company, but so far I am massively impressed. As someone who's just stopped smoking after over 20 years non-stop, I was looking to try and stop, but my body was not... See more

Company replied

Rated 5 out of 5 stars

BudBros are at the top of the game, I have purchased all types of there cbd flower, from high price point down to monthly el chapo deal. No complaints about any orders ive had, the fact I can earn poi... See more

Company replied

Rated 5 out of 5 stars

This company has some fine products that help elevate symptoms known to be connected health issues. There product is top class. They offer next day delivery. If you wish to stay in the confines of the... See more

Company replied


Company details

  1. Vaporizer Store
  2. Herbal Medicine Store

Written by the company

A UK-based company that offers an extensive range of unique products. This includes various flavours and formats, for example, classic CBD oil, CBD vapes, CBD hemp flowers, CBD edibles, and more. They even offer a great range of accessories and branded merchandise, such as electric lighters and herb grinders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

After buying more then serval strains…

After buying more then serval strains and spending serval hundreds of pounds since the start of the year and all were coming old stale & 1 even mouldy they sent a replacement once and offerd me a voucher code of £10.00 I recently spent £180 just over a week ago and I honestly give up with this website it’s poor quality I’ve tried more then 9 /10 strains 1 was nice and then went out of stock new batch come back in stock I ordered more this time and nothing like the previous time finally deiced to put my money else cbd is really poor quality and very bad tasting including black ash

16 April 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Manuel,
We’re really sorry to hear about your experience, especially after your continued support, it’s not the standard we aim to deliver. We completely understand your frustration and appreciate you bringing this to our attention.

Please contact our support team at support@budbros.uk
so we can review this properly and work with you to find a suitable solution.

Kind regards,

Rated 3 out of 5 stars

Budbro brilliant, apc courier appalling

The overall ordering , different buds to choose from was smooth, no complaints until it came to actually recieving my package ,courier started its journey on 30th March,bearing in mind you pay for the service of 48 tracked,it can't arrive on the 3rd due to bank holiday, which I planned to get the bud b4 I went away for easter,no correspondence from apc, ended up having to call them, blamed a bad driver,time slot changed 6 times in 2 days,had to reschedule for Saturday 4th which will then be 7 days since ordering,,just use dpd budbro

1 April 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Gary,
Thank you for your feedback, we’re really glad to hear the ordering process and product selection went smoothly, but we’re very sorry about the delivery experience.
Just to let you know, we do offer DPD as a delivery option during checkout if you’d prefer a different courier in the future.

We appreciate your support and hope to provide you with a smoother experience next time.

Kind regards,

Rated 1 out of 5 stars

Again today bulling text message that…

Again today bulling to buy text message that will not stop. I’ve blocked, emailed, contacted customer services with a formal complaint and even had 2 responses, an email & one on here... But again, just empty words by a company just wanting to bombard for money, taking no care on the effects they have…This is completely immoral & should be illegally, so, keep texting me, as every time I’m leaving you 1 star!

29 January 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Ben,
We’re very sorry for the continued inconvenience and completely understand your frustration. A review has been made with the relevant department, and we sincerely apologise for the impact this has had on you.

Thank you for bringing this to our attention.

Kind regards

Rated 5 out of 5 stars

CBD flower

Great company to deal with, good service nice cbd flower and hash super fast delivery fantastic offers many thanks 👍

18 January 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Scott,
Thank you for the great review! We’re glad you enjoyed the service, quality CBD flower and hash, fast delivery, and offers.

Many thanks for your support. Hope to see you again soon!

Rated 5 out of 5 stars

Great company

Great company, posted really fast and the product is a huge help. Thank you

4 January 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Ashley,
Thank you for your kind words! We’re really pleased to hear the product has been a big help and that delivery was fast.

We appreciate your support and look forward to your next order!

Rated 1 out of 5 stars

Poor delivery service

paid £5.25 for 1/2 days delivery and this was not the case ,its going to be 3/4 days .
If you use cheap ass couriers and charge people for a service your not fulfilling you get a poor review.

9 January 2026
Unprompted review
BudBros logo

Reply from BudBros

Hi Paul,
We’re sorry to hear about the delivery delay and understand your frustration. Please feel free to contact our customer service team so we can look into this together and help resolve the issue.

Kind regards,

Rated 1 out of 5 stars

Sent me stale cbd flower that tastes of…

Sent me stale cbd flower that tastes of vomit. Products don't have any sell by dates, unlike medical grade cbd flower.

9 June 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Charlene,

We’re really sorry to hear about your experience with our CBD flower. That’s definitely not the quality we want to deliver.
Please contact us at support@budbros.uk so we can look into this for you and find a suitable solution together.

Kind regards,

Rated 5 out of 5 stars

BudBros are at the top of the game

BudBros are at the top of the game, I have purchased all types of there cbd flower, from high price point down to monthly el chapo deal. No complaints about any orders ive had, the fact I can earn points each order and then get money off once you earn enough points is a great way to treat your customers. Most of the time my order is there within two days, but recently it's been next day. Great place for all things cbd 👌

16 October 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Charlie,

Thanks so much for your fantastic review! We’re really glad to hear you’ve been enjoying our flowers and loyalty rewards and that your orders have been arriving quickly. Your continued support means a lot to us! 🌿

Best wishes,

Rated 5 out of 5 stars

A great range of quality products at…

A great range of quality products at affordable prices. Great customer service and prompt delivery 👍

24 September 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Rhys,
Thank you for your kind words! 🌟 We’re glad you’re enjoying the range, quality, and value of our products, as well as the customer service and delivery.

We really appreciate your support and look forward to your next order! 🙌

Best regards,

Rated 5 out of 5 stars

Really is top quality product

Really is top quality product. Everything about the system and purchasing and choosing is made to be simple. I’ve been satisfied with every purchase I’ve made. Would recommend this company to friends and family, and I actually already have been. Thanks bud bros

30 August 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Nick,
Thank you for the amazing feedback! We’re so pleased to hear you’ve been satisfied with every purchase and find our site easy to use. Your recommendation to friends and family means the world to us.

We truly appreciate your support and look forward to serving you again soon! 🙌

Best regards,

Rated 5 out of 5 stars

Excellent service

Excellent service and reliable delivery.
Lovely products, no complaints 👌

9 September 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Mat,
Thank you for your kind words! 🌟 We’re so glad you’re happy with the products, service, and delivery.

We look forward to serving you again soon! 🙌

Best regards,

Rated 1 out of 5 stars

Vile taste nothing like real thing

The product I perchesed off them was vile wold not advise perchesing off this company if your looking smoke the product completely wasted of money the cbd flower taste rank very chemically it's like old musty popery and the hash is just as bad taste terrible and smells like jos stick Bern it not to bad as air freshener woldent advise smoking it taste terrible

3 September 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi James,
We’re truly sorry to hear that your experience with our products wasn’t what you expected. We always aim to provide the best quality and want every customer to be satisfied. Please reach out to us directly on our support regarding this matter so we can look into it and make things right for you.

Best regards,

Rated 1 out of 5 stars

DO NOT BUY ! BROWN

Sent me the wrong products and now they won’t respond. The flower was brown and nasty smelt old and had mold.

1 September 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Mr. Chittenden,
We’re very sorry to hear that your order didn’t meet expectations. Our team is currently in touch with you by email to resolve this and ensure you receive a proper solution.

Thank you for your patience while we make this right.

Best regards,

Rated 5 out of 5 stars

Brilliant service fast delivery and…

Brilliant service fast delivery and excellent products helps me know ends

20 August 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Wayne,
Thank you for your amazing feedback! 🌟 We’re so glad you’re happy with the service, delivery, and products—and even more that they’re helping you.

We really appreciate your support and look forward to your next order! 🙌

Best regards,

Rated 5 out of 5 stars

Great CBD products

It's an easy site to navigate and they have a wide range of CBD products.

11 August 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi Michael,
Thank you for your kind words! 🌟 We’re glad you found our site easy to use and enjoyed the range of CBD products.

Looking forward to your next visit! 🙌

Best regards,

Rated 5 out of 5 stars

Budbros site has got a great variety of…

Budbros site has got a great variety of cbd products. I was keen to try the flower and was not disappointed. I ended up ordering more due to the quick dispatch and delivery. Having tryed two flowers snd some handy cbd vape i have been very happy either the strength and properties of the cbd i bought and will be recommending to friends. Received some 25% off codes which i put to good use. Yes i would highly recommend Budbros for your CBD supplements.

4 August 2025
Unprompted review
BudBros logo

Reply from BudBros

Hi William,
Thank you for the detailed and thoughtful feedback! 🌿 We’re thrilled you’ve enjoyed our flowers, CBD vape, and quick delivery. It’s great to hear you’re making the most of the discount codes too!

We truly appreciate your recommendation and look forward to serving you again soon. 🙌

Best regards,

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