The delivery was good - on time and helpful driver. My only disappointment is in the quality of the sleepers. About four of the 16 sleepers seem to damaged or may have just come from the outside part... See more
Location
Switch locationBPS Units a&b Bankside Trade Park, Love Lane Industrial Estate, GL7 1YT Cirencester, Gloucestershire, GB
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The process of ordering online and picking up is quite straightforward, you are able to see that the items are in stock and obtain a time for collection. The staff were helpful but it took awhile for... See more
Company replied
Guy I dealt with at the store was great and made the purchase easy and quick. Products were delivered on time and driver was more than helpful
Needed some double roman roof tiles to match existing and they went out of there way to source them for my job top builders merchants
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Kitchen Supply Store
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
Written by the company
We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.
Contact info
BPS Units a&b Bankside Trade Park, Love Lane Industrial Estate, GL7 1YT, Cirencester, Gloucestershire, United Kingdom
- 01285700660
4.2
Great
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Staff and products all first class would recommend
Guy I dealt with at the store was great and made the purchase easy and quick. Products were delivered on time and driver was more than helpful
13 July 2023
The driver was very helpful and polite…
The driver was very helpful and polite and made the delivery stress free.
23 May 2023
Reply from Building & Plumbing Supplies Ltd - BPS Cirencester
Hi Debra,
Our team of drivers always look to make the delivery process as easy and hassle-free as possible.
We hope to receive an order from you again soon,
The BPS Cirencester Team.
Reply from Building & Plumbing Supplies Ltd - BPS Cirencester
Dear Tracey,
Thank you for your feedback! We're thrilled to hear that our ordering process was quick and easy for you. Customer satisfaction is our top priority, and we're glad we could deliver your order on time. If you ever need anything in the future or have any questions, feel free to reach out to us.
Kind regards,
The BPS Cirencester Team.
Quality service at good prices
3 April 2023
Reply from Building & Plumbing Supplies Ltd - BPS Cirencester
Dear Brian,
Thank you for your 5-star review.
Our customer service and affordability are two areas we pride ourselves on at BPS.
We look forward to seeing you again soon at our Cirencester branch.
Best wishes,
The BPS Cirencester Team.
The customer service is good
The customer service is good, very friendly to non trade customers and all at an affordable price! Very impressed.
13 January 2023
Unprompted review
Delivery good, some concern over quality of goods
The delivery was good - on time and helpful driver. My only disappointment is in the quality of the sleepers. About four of the 16 sleepers seem to damaged or may have just come from the outside part of the tree. In what I am constructing I can hide the parts that look unsightly but I'm concerned about whether this would also have effected the wood treatment.
10 November 2022
Click and Collect window board
The process of ordering online and picking up is quite straightforward, you are able to see that the items are in stock and obtain a time for collection.
The staff were helpful but it took awhile for the item to be booked out as the staff weren't sure how to do it.
14 September 2022
Reply from Building & Plumbing Supplies Ltd - BPS Cirencester
Thank you for your feedback! We're glad to hear that the process of ordering online and picking up was straightforward for you. Our goal is to provide a seamless experience for our customers, and we appreciate your recognition of that. However, we apologize for the delay you experienced during the item booking process due to the staff's uncertainty. We take this feedback seriously, and we will address this issue internally to ensure our staff members are well-trained and knowledgeable about all processes. We appreciate your understanding and patience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your support and look forward to serving you again in the future with an improved experience.
Needed some double roman roof tiles to…
Needed some double roman roof tiles to match existing and they went out of there way to source them for my job top builders merchants
8 September 2022
Reply from Building & Plumbing Supplies Ltd - BPS Cirencester
Thank you for sharing your feedback with us! We're delighted to hear that we were able to meet your specific needs by sourcing the double roman roof tiles to match your existing ones. Going out of our way to assist customers is something we take pride in, and we're glad we could provide you with the right materials for your job. We greatly appreciate your kind words and recognition as a top builders merchant. If you require any further assistance or have any more inquiries, please don't hesitate to reach out. We look forward to serving you again in the future!
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