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Apollo Motorhome Holidays - Sydney Reviews 

23
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TrustScore 4 out of 5

3.8

125 Nancy Ellis Leebold Drive, 2200 Bankstown Aerodrome, New South Wales, AU

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See what reviewers are saying

Rated 5 out of 5 stars

Had a brilliant time. The motor home was well equipped, clean and in great condition. Pick up and drop off process was seamless and faster than expected. Staff were super helpful and friendly. A perfe... See more

Company replied

Rated 5 out of 5 stars

Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without questi... See more

Company replied

Rated 5 out of 5 stars

We recieved great pre trip instructions and information. Were very well informed about the pickup process. Vehicle was ready and very clean, staff were helpful. Easy to find location and the vehicle... See more

Company replied

Rated 2 out of 5 stars

We rented an Apollo Euro Deluxe model. If you google it, the pictures on the company's website are different than the model we're given. Our vehicle was old, it didn't have the glass shower stall (acc... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info

  • 125 Nancy Ellis Leebold Drive, 2200, Bankstown Aerodrome, New South Wales, Australia

  • 1800 810 117

3.8

Great

TrustScore 4 out of 5

23 reviews

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3.8

All reviews

(23)

418 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Had a brilliant time. The motor home was well equipped, clean and in great condition. Pick up and drop off process was seamless and faster than expected. Staff were super helpful and friendly. A perfect holiday experience. Not a typical rental car experience.

26 September 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi David, we are so delighted to hear you had such a brilliant time! It's wonderful to know that our motorhome met your expectations for being well-equipped, clean, and in great condition. We're especially pleased that our staff's helpfulness contributed to a perfect holiday experience for you.

Rated 5 out of 5 stars

Very friendly

Very friendly, understanding & accommodating staff

18 September 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you, Kylie. We appreciate your review.

Rated 4 out of 5 stars

Positive camping

Ease of hire, staff helpful and the app on the road was very much used.

19 September 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you Lyla. We are so pleased you found the App helpful whilst on the road. We appreciate you sharing your experience.

Rated 5 out of 5 stars

A Great Sprinter Experience

Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without question the best equipped and most efficient layout we've ever had. The van itself was a delight to drive across Victoria/NSW, the staff at pickup and drop-off were lovely, and we even got a complimentary bottle of wine to celebrate our honeymoon. Will absolutely rent again from Apollo in AUS again!

5 September 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Matt, congratulations on your wedding! We are so pleased you chose to honeymoon in a campervan... what a perfect adventure! We appreciate you letting us know how much you loved the layout. We look forward to welcoming you back for your anniversary!

Rated 3 out of 5 stars

Lacking necessities. …

There was no frying pan so consequently I couldn’t cook any meals.
The water tank was only half full and only enough for one two minute shower.

30 August 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Teresa, we’re truly sorry to hear that some items were missing. That’s not the experience we aim to provide, and it sounds like we missed a step in preparing your camper. We take this kind of feedback seriously and would appreciate the opportunity to learn more so we can address it directly and prevent it from happening again. Thank you for your review.

Rated 5 out of 5 stars

Very efficient

Very efficient and kind persons at the desk

17 August 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Eduard, thank you for sharing your experience with our branch crew. We are delighted that you found them kind and professional.

Rated 3 out of 5 stars

Was overall a good trip

Was overall a good trip, but I think should explained better what do in case of the alarm for the co is beeping.

21 August 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Gian, we're glad you had a good trip and appreciate your feedback regarding alarm instructions. We will certainly review our procedures to ensure clearer guidance for such situations.

Rated 5 out of 5 stars

Our recent motorhome holiday exceeded…

Our recent motorhome holiday exceeded all expectations. The motorhome was spotless, easy to drive, and had everything we needed for a comfortable journey. Check-in and check-out were quick and efficient, and the team provided excellent customer service throughout. The freedom of travelling at our own pace made for an unforgettable holiday. We wouldn't hesitate to use Apollo again and would highly recommend them to anyone considering a motorhome adventure.

3 August 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you so much for your kind words, Fiona! We are so pleased to hear you had such a great time.

Rated 5 out of 5 stars

Krista and Frederico were super…

Krista and Frederico were super efficient and helped us sort a few issues. Great team.

25 July 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you for your kind words. We will pass this on to the team!

Rated 5 out of 5 stars

Great condition vehicles.

We recieved great pre trip instructions and information. Were very well informed about the pickup process. Vehicle was ready and very clean, staff were helpful. Easy to find location and the vehicle we had a 6 berth motorhome that was well suited for our family holiday. Everything worked great and was easy to operate.
Would use this company again if needed, highly recommend and thanks Diane at reception for being so helpful.

20 July 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you so much for your kind words. We appreciate you taking the time to provide your review. We hope to see you again soon!

Rated 5 out of 5 stars

Such a fun, family experience !

We had the best time traveling up the coast as a family in the motorhome for five days! It didn’t feel too big to drive (we were surprised how easy it was to use!) and it felt big enough inside for all of us to feel comfortable (5 of us). The motorhome was in great condition which made the trip very comfortable. The team were great on the day of collection and drop-off. Super helpful and clear as it is a lot of information to take in! We found the app and ‘how to’ videos incredibly helpful along the way and preparing ourselves for the trip.
We have already recommended hiring a motorhome to so many friends who were also considering doing it.
Thank you for such a great experience, we loved it!

17 July 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thank you so much Jennifer! It sounds like you and your family had an amazing time! We appreciate you recommending us you your friends. See you all again soon!

Rated 2 out of 5 stars

Disappointed

Central consul not working day 1. Couldn’t be fixed on the road.Needed to add oil after 3 days. Hot water didn’t work and had to get fixed in Dubbo. TV screen not secured. Presumed on desk excellent.. Poor follow up after complaint.

6 July 2026
Rated 2 out of 5 stars

The vehicles are dirty and some of the staff are extremely rude and unhelpful.

The vehicles are dirty and in poor condition, and some of the staff are extremely rude and unhelpful.

30 May 2026
Unprompted review
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Reply from Apollo Motorhome Holidays - Sydney

Hi Hazel, we regret that this was your experience with us. This is not the quality or standard we aim for with our service or with our campers. We appreciate you letting us know as it helps us improve.

Rated 5 out of 5 stars

Positive experience

Efficient pick up and drop off experience. The staff is very knowledgeable and showed us everything that we needed to know about the Camper van. Will definitely hire again.

17 June 2026
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Reply from Apollo Motorhome Holidays - Sydney

This is great to hear! Thank you for your excellent review!

Rated 5 out of 5 stars

A very warm welcome on check in

A very warm welcome on check in, great staff.

15 June 2026
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Reply from Apollo Motorhome Holidays - Sydney

Thanks Gordon! We are so pleased to hear you enjoyed your Apollo experience!

Rated 5 out of 5 stars

Perfect Holiday

Checking in & checking out is smooth. Local staff was very helpful in answering my questions. Place was clean and especially loved the rack that have all the things that were left behind by previous campers.

1 June 2026
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Reply from Apollo Motorhome Holidays - Sydney

Fabulous! We are so pleased to hear this. Our 'pay it forward pantry' is definitely popular with our guests. We are glad you found some things to help get you started on your holiday.

Rated 5 out of 5 stars

Great camper van

Great camper van, would hire it again.

29 April 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Mr Johnson, thank you for your excellent review - we would love to have you again!

Rated 1 out of 5 stars

USB / fridge a lot of equipment cannot…

USB / fridge a lot of equipment cannot be use normally in the camper van

20 April 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi there, we are very sorry to hear that you experienced technical issues with the USB ports and fridge during your rental. We understand that these problems caused you inconvenience and impacted your overall experience. Our team is dedicated to rigorous maintenance and pre-rental inspections to prevent such occurrences. Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. Thank you for your feedback.

Rated 2 out of 5 stars

Apollo Euro Deluxe 6 berth

We rented an Apollo Euro Deluxe model. If you google it, the pictures on the company's website are different than the model we're given. Our vehicle was old, it didn't have the glass shower stall (according to the pictures), which made an enormous difference with our toddler. Other than that, the RV was dirty, the floor had dirt on all corners, the blankets and the towels had little white round stains, that reallly looked like mold. We had to clean all up before we could rest, from our 24-hour flight. The car smelled bad. I don't think it's worth the price. It's our second rental with Apollo, and probably the last.

29 March 2026
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Reply from Apollo Motorhome Holidays - Sydney

Hi Leticia, thank you for sharing your feedback. We’re sorry to hear the floorplan didn’t match what you expected. We understand how important it is to have clarity when planning a trip, and we appreciate you bringing this to our attention.
While we do our best to provide accurate representations, our website notes that floorplans can vary by location and availability. We know this can be disappointing, and we’re always working to improve how we communicate these details.

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