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Apollo Motorhome Holidays - Sydney Reviews 5

TrustScore 3 out of 5

3.2

125 Nancy Ellis Leebold Drive, 2200 Bankstown Aerodrome, New South Wales, AU


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See what reviewers are saying

Rated 3 out of 5 stars

Good - Great pick up and location. Bad - toilet canister was not cleaned - worms second day after no use. Had to bleach it all down. The door sensor not working properly. Bedding was clean and ot... See more

Company replied

Rated 2 out of 5 stars

We rented an Apollo Euro Deluxe model. If you google it, the pictures on the company's website are different than the model we're given. Our vehicle was old, it didn't have the glass shower stall (acc... See more

Company replied

Rated 3 out of 5 stars

A very long waiting time to pick-up the camper. Explanation very short and quick

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info

  • 125 Nancy Ellis Leebold Drive, 2200, Bankstown Aerodrome, New South Wales, Australia

  • 1800 810 117

3.2

Average

TrustScore 3 out of 5

5 reviews

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Rated 5 out of 5 stars

Great camper van

Great camper van, would hire it again.

29 April 2026
Apollo Motorhome Holidays - Sydney logo

Reply from Apollo Motorhome Holidays - Sydney

Hi Mr Johnson, thank you for your excellent review - we would love to have you again!

Rated 1 out of 5 stars

USB / fridge a lot of equipment cannot…

USB / fridge a lot of equipment cannot be use normally in the camper van

20 April 2026
Apollo Motorhome Holidays - Sydney logo

Reply from Apollo Motorhome Holidays - Sydney

Hi there, we are very sorry to hear that you experienced technical issues with the USB ports and fridge during your rental. We understand that these problems caused you inconvenience and impacted your overall experience. Our team is dedicated to rigorous maintenance and pre-rental inspections to prevent such occurrences. Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. Thank you for your feedback.

Rated 2 out of 5 stars

Apollo Euro Deluxe 6 berth

We rented an Apollo Euro Deluxe model. If you google it, the pictures on the company's website are different than the model we're given. Our vehicle was old, it didn't have the glass shower stall (according to the pictures), which made an enormous difference with our toddler. Other than that, the RV was dirty, the floor had dirt on all corners, the blankets and the towels had little white round stains, that reallly looked like mold. We had to clean all up before we could rest, from our 24-hour flight. The car smelled bad. I don't think it's worth the price. It's our second rental with Apollo, and probably the last.

29 March 2026
Apollo Motorhome Holidays - Sydney logo

Reply from Apollo Motorhome Holidays - Sydney

Hi Leticia, thank you for sharing your feedback. We’re sorry to hear the floorplan didn’t match what you expected. We understand how important it is to have clarity when planning a trip, and we appreciate you bringing this to our attention.
While we do our best to provide accurate representations, our website notes that floorplans can vary by location and availability. We know this can be disappointing, and we’re always working to improve how we communicate these details.

Rated 3 out of 5 stars

A very long waiting time to pick-up the…

A very long waiting time to pick-up the camper. Explanation very short and quick

29 March 2026
Apollo Motorhome Holidays - Sydney logo

Reply from Apollo Motorhome Holidays - Sydney

Hi Steven, we appreciate your feedback and are sorry to hear that the wait time at pick-up wasn’t as smooth as it should have been.
We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience—we hope the rest of your trip went well.

Rated 3 out of 5 stars

Good and bad.

Good - Great pick up and location. Bad - toilet canister was not cleaned - worms second day after no use. Had to bleach it all down. The door sensor not working properly. Bedding was clean and other items good. Should include a lighter.

4 April 2026
Apollo Motorhome Holidays - Sydney logo

Reply from Apollo Motorhome Holidays - Sydney

Hi Suzanne, thank you for your honest feedback. We’re sorry to hear that the cleanliness of your toilet didn’t meet your, or our, expectations. That’s something we take seriously, and we’re always working to ensure every guest arrives to a clean and comfortable space. Your comments help us identify where we can do better, and we appreciate you taking the time to share your experience.

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