Banner for Apollo Motorhome Holidays - Hobart

Apollo Motorhome Holidays - Hobart Reviews 

17
•
TrustScore 4 out of 5

4.0

14 Long Street, Hobart Airport, 7170 Cambridge, Tasmania, AU

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

van was not off grid capable had leaks in cab so cold air coming in supplied summer bedding not winter so cold for price you pay still have to do fuel refill all add ons should just be one price... See more

Rated 3 out of 5 stars

The experience this time wasn't the best. The motorhome had a failure that could have impacted our holiday and yes it was replaced, but people's attitude wasnt the best either on the phone or at the d... See more

Company replied

Rated 5 out of 5 stars

Hired a campervan from Hobart March 2025. PERFECT service, great van, very clean. Long wait time to pick up, but I did expect it - because flights arriving duh. The step into the van initially wouldn'... See more

Company replied

Rated 5 out of 5 stars

We picked up our campervan from the Hobart office and were very happy with how the staff explained and showed all functions of the campervan to us. We were very confident after leaving the office... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info

  • 14 Long Street, Hobart Airport, 7170, Cambridge, Tasmania, Australia

  • 1800 810 117

4.0

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(17)

418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

van was not off grid capable

van was not off grid capable
had leaks in cab so cold air coming in
supplied summer bedding not winter so cold
for price you pay still have to do fuel refill
all add ons should just be one price covers EVERYTHING instead price gouging

3 October 2026
Rated 3 out of 5 stars

The experience this time wasn't the best

The experience this time wasn't the best. The motorhome had a failure that could have impacted our holiday and yes it was replaced, but people's attitude wasnt the best either on the phone or at the depot. Also, both Vans were dirty, the first had spider webs, and we found toys left in one of the beds, dirt and dust. We've always rented with Apollo but will start trying other companies.

15 September 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Hi Yin, we are truly sorry to hear that your recent experience with us fell short of expectations. We sincerely regret the motorhome failure and the subsequent issues with the replacement vehicle's cleanliness. We are disappointed that the attitude of our crew was not up to our usual standards. We are taking your feedback seriously and are reviewing our procedures to prevent similar situations in the future. We value your long-standing loyalty and hope to regain your trust.

Rated 5 out of 5 stars

Staff is helpful and it is easy to pick up

Staff is helpful and it is easy to pick up and drop off the campervan. The kids and us enjoyed the holiday, especially the experience in Bruny Island and Cradle Mountain. Thanks.

1 August 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

We are so pleased that you and your children loved your Apollo holiday so much! Thanks for your review.

Rated 5 out of 5 stars

Great way to see Tassie with two young…

Great way to see Tassie with two young kids. Easy to set up once you get the hang of it when at caravan parks.

8 July 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Hi Tyson, we are so pleased that you and the kids enjoyed your campervan holiday!

Rated 3 out of 5 stars

Can do better

I first went to check the campervan before booking and the staff explained things very well.
Despite it being an off season, an older vehicle was given.
The grey water tap was leaking a little and there was very little assistance for the same.
More importantly the heater on the Aircon was not working. Despite being on a call with the team for half an hour, they couldn’t help.
I was asked to drive all the way back to Hobart to get it sorted, which was impossible. That experience made the trip a little less enjoyable.

16 June 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Hi Karthik, we're sorry to hear of the problems you experienced with the grey water tap and heater. This is not the quality we strive for and we regret that this was your experience with us. We appreciate you taking the time to provide us with your review.

Rated 5 out of 5 stars

Reliable van

26 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Great to hear! Thanks Bill.

Rated 5 out of 5 stars

Very clean campervan

Very clean campervan, good model.

24 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thank you Conor. We appreciate your review.

Rated 5 out of 5 stars

The Hobart crew was very professional…

The Hobart crew was very professional and helpful at pick-up and drop-off.

15 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thank you for your review, Ann. We will let the Hobart branch know their service was appreciated.

Rated 4 out of 5 stars

Quick and easy.

Our entire experience with Apollo was simple and easy. Booking online was very straightforward with all the information you need available on their website. When we arrived at the Hobart depot to collect our Camper it was quick, efficient and we were on our way in time.

22 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Great to hear! Thanks Matt.

Rated 5 out of 5 stars

Confident to handle campervan

We picked up our campervan from the Hobart office and were very happy with how the staff explained and showed all functions of the campervan to us. We were very confident after leaving the office that we would be able to handle the campervan

7 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Hi Janine, we are so pleased to hear that our Hobart crew helped you get on the road with confidence. We hope you had an amazing roadtrip!

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Friendly. Clean vehicle.

10 May 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thank you for your fabulous review Paula! We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Excellent experience and service!

Our pickup and drop off were very quick and easy and every one was very friendly! Also, we dropped off our van the day before we flew out and we realized on the way to the airport that my husband had forgotten his headphones in the van that he had stashed out of site and he was able to quickly stop in and find those! While he was there he also found out we had forgotten to pay for our diesel on last fill up (how embarrassing!!!) and they helped us quickly take care of that so we didn’t miss our flight. So thankful! Thank you for a great experience!

8 April 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thank you for your review Dunston and Jenna. We are so pleased that your enjoyed your trip (and managed to make your flight home!) We look forward to welcoming you again soon.

Rated 4 out of 5 stars

Driving through Tasmania

The campervan worked well. Staff was helpful, friendly.
The locks to the outer compartments were difficult to handle.
As the Internet is not always available, it would be nice to have at hand a rather detailed PRINTED manual.

2 April 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thanks for your review Istvan. We will take on board your suggestion for a more detailed manual in the vehicle. We understand in areas where there is little or no internet that our videos can't be accessed. We do have scripts available in the app that can be downloaded for offline use as well. We look forward to seeing you again soon.

Rated 1 out of 5 stars

Faulty motorhome, terrible customer service

The motorhome was faulty and no checks were completed prior to our collection, customer service on returning the vehicle was none existent.

30 March 2026
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Hello Mr Lee, as mentioned on your other review, we are terribly sorry to hear of the issues you experienced on the road. We will absolutely take your feedback on board and review our pre-hire checks and processes to ensure this doesn't happen in the future. We thank you for your review. Your feedback helps us improve.

Rated 5 out of 5 stars

Hired a campervan from Hobart March…

Hired a campervan from Hobart March 2025. PERFECT service, great van, very clean. Long wait time to pick up, but I did expect it - because flights arriving duh. The step into the van initially wouldn't work, but they definitely fixed it to my satisfaction. Would definitely use this company again, and this depots staff were lovely, professional, premises were clean and well maintained with a "free donations" shelf of unwanted food or kitchen items from other travellers- great idea to reduce waste. I got 2 large water bottles and donated a block of chocolate and a bag of chips when I returned. 10/10

28 March 2025
Unprompted review
Apollo Motorhome Holidays - Hobart logo

Reply from Apollo Motorhome Holidays - Hobart

Thank you for your review Janie-Lee! We are so happy to hear you enjoyed your Apollo camper experience with us. We really appreciate your feedback and hope to welcome you back again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look