A1 Clutches Reviews 

2,257
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for being exceptionally helpful and courteous while completing vehicle repairs remarkably quickly and efficiently from start to finish. Many consumers also deeply appreciate the fair pricing structures, transparent communication throughout the process, and helpful video updates detailing their car's condition before any work begins. Some reviewers were not happy with unexpected extra costs, delayed repair times, or unresolved mechanical issues discovered immediately after picking up their vehicles from the garage. A few people also experienced frustrating communication difficulties, administrative errors, or encountered poor customer service and unhelpful attitudes during their overall service visit.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Price

Users describe positive interactions with price, highlighting that the work is consistently fair,... See more

Product

Reviewers share mixed feedback about product performance, with some consumers reporting that their car drives... See more

Quality

Customers report positive experiences with quality, noting that the standard of work and workmanship was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Auto Repair Shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,257)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Called on a Monday for price and availability for a clutch and fly wheel, availability on the following day, kept me informed of essential information. Collected on the Wednesday as promised. Competitive prices. Very happy with the service.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Most trustworthy people

A1 Clutches in Cannock is always professional,friendly and very fair priced. Jobs completed very efficiently and with a short waiting time,compare to other garages I have tried in the past. Any mechanical problems my car has I only trust A1 to deal with. I am a returning customer and I have never been disappointed with their service. If my Mazda could talk she would praised them for the new clutch they fitted.

10 July 2026
Unprompted review
Rated 3 out of 5 stars

Didn’t want transmission fluid change…

Didn’t want transmission fluid change but sent me a video with it in a bucket now it’s contaminated.
So instead of costing me £26.98 for 2 bottles of correct fluid they charge £80.
Kept banging on about putting petrol in curt car when once is enough.this explains my 3 ⭐ rating
Maybe some training required
but the owner has nice hair

4 August 2026
Unprompted review
Rated 5 out of 5 stars

My clutch failed on Wednesday and every…

My clutch failed on Wednesday and every other company I tried either wouldn’t be able to fix it for me or I was told it would be at-least a month until I got my car back. I was recommended A1 Clutches by another garage and had my car back and working normally by Friday! The service was very friendly and the work was fairly priced. I would recommend this company and will be using them for any future clutch issues.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

Was very impressed with the level of service, Professional and understanding.
Had car back sooner than I expected which was great. They also gave me a courtesy car to use whilst mine was being done

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I am so impressed with Tony and his…

I am so impressed with Tony and his team at the Derby branch!

My clutch failed on Monday afternoon and I was a bit frantic. One quick call and I was booked in for the Thursday / Friday, with a tow scheduled to get my car in safely.

Easiest and most efficient tow ever on the Thursday afternoon and before it was even mid-day on Friday, Tony was calling to confirm the work was done!

My car drives like a dream now - gear changes so delicious I considered taking the long route back home!

The whole team are kind, efficient, and clearly know their stuff! I felt so comfortable with them the whole time!

I cannot recommend A1 enough - thank you for getting us back on the road so quickly and smoothly!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Emergency help in Derby!

I broke down on the outskirts of Derby, heading for Yorkshire, and suspected the clutch on my Corsa needed replacing. After talking to one or two smaller garages locally who were too busy to fit me in, I was recommended to call A1 Clutches. I did, and spoke to Tony, who got me to bring the car in straightaway and he rearranged a few things in the workshop so that they could fix my car and get me back on the road. I was on my way to the M1 by 4pm, having dropped it off around 2.30pm. They saved me!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

We are SO impressed by this company

We are SO impressed by this company. From the first call to the end result, they were honest, transparent and the customer service was amazing.
I called, got a quote within half an hour, booked my car in. Some extra work needed doing once clutch was stripped back and they sent me a video explaining why. Following up with a phone call to explain and to ask if I approved the extra work. Offered me a car to drive whilst mine was in, made us a coffee while we dropped the car off… I have nothing but good things to say about this company and I highly recommend them. Thank you all for helping me and fitting me. My family and I can go away on Monday now all thanks to you!!! Amazing service. Much appreciated

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!!

I cannot recommend this garage highly enough. From my initial enquiry through to the completion of my clutch replacement, the customer service was exceptional.

The team were friendly and professional. Everything was explained clearly, the work was completed promptly, and the quality of the workmanship was excellent. It was reassuring to deal with people who were honest, knowledgeable, and genuinely committed to providing first-class customer service.

The price for the clutch replacement was extremely competitive and represented excellent value for money. The provision of a courtesy car was also greatly appreciated and made the whole experience completely stress-free, allowing me to carry on with my daily commitments while my car was being repaired.

My car is now driving perfectly, and I am delighted with both the service and the standard of work. Thank you to everyone involved. I would have absolutely no hesitation in recommending this garage to family and friends and will certainly return for any future repairs.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

A1 Clutches Cannock Site

I dealt with Raj at A1 Cannock and he delivered all the services he promised. Picked up my vehicle from my home address mid morning contacted me following proper vehicle inspection to confirm what work was needed and price work completed by 3.30pm and available for collection all for the price originally quoted
On payment Raj confirmed the work completed by reviewing the invoice with me highlighting the warranties. Excellent service and management of my vehicle repair. I would most highly recommend this depot

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Called the Derby branch today asking…

Called the Derby branch today asking about DSG gearbox repairs and person who answered was quite abrupt and said we don't do DGS repairs. I informed him that your website said you did and he got annoyed and said we don't do it anymore. So I asked him to update their website and he got further agitated and just said ok and put the phone down. May be he was having a bad day but terrible response! Would anyone recommend someone like this?

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant staff well spoken…

Absolutely brilliant staff well spoken and polite And the mechanics were fantastic. Found a fault with my gear box while replacing a full clutch and fly wheel.Told me the part wouldn't be in until Monday morning so they lent me a little car to get me to work.Highly recommended 👌 Good price good service and a great eye for detail. Thanks lads for everything.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

I COULD NOT RECOMMEND

Broken bonnet strut was left in wrong position cathing on wing channel.(broken b4 going to A1)
Brake fluid topped up to much.
Broken exhaust mounting point, they said already like it.
But mate put new flexi part on and it was all ok then, hmmm.
Receit a joke, no breakdown of parts used, Labour or vat.
Not a good price as we found out to late.
Clutch works ok but could not recommend to anyone else.

8 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look