Wordans Reviews 

957
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the ordering process straightforward, praising the website for its ease of use when purchasing various items. Furthermore, people frequently mention that delivery is exceptionally fast, and they appreciate the helpful and courteous customer support team that quickly resolves problems when they occur. However, some reviewers were not happy with significant delivery delays and a complete lack of tracking updates regarding their pending packages. Additionally, a few consumers reported receiving faulty products containing manufacturing defects, alongside frustrating instances of poor communication and unhelpful responses from customer service representatives when attempting to resolve issues.

What people talk about most

Product

Consumers find product experiences to be a mixed bag, with many reviewers praising the vibrant colors, great... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising fast shipping and helpful... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised representatives like... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast shipping... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives like certain... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Usually order the men’s TShirts but this time I ordered the women’s Fruit of the Loom ringspun premium T - I found the XL to be a large at best, quality not as good as the men’s in my opinion, but de... See more

Company replied

Rated 5 out of 5 stars

We recently received our new office notebooks and we’re absolutely delighted with them. The quality is good — sturdy covers, smooth paper, and a professional finish that makes them perfect for daily u... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! One of my garments arrived with an oil stain on it, and when I reached out, Ross was incredibly fast to get back to me, outlining the options to rectify it, and proceeding... See more

Company replied

Rated 5 out of 5 stars

Review for Wordans My order was cancelled, but I contacted Customer Service and spoke with a lovely lady named Sofia. She went above and beyond to help me, providing a code so I could reorder withou... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Clothing Wholesaler
  4. Men's Clothing Store
  5. Women's Clothing Store
  6. Youth Clothing Store

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally with locations in North America, Europe and Oceania. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk, for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories, featuring over 60 brands. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

3.5

Average

TrustScore 3.5 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(957)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great result 5⭐️ Printed gym bags ✅

Ordered some bespoke printed (rather than our usual embroidered by another supplier) gym bags with our Horse India logo on for our intrepid horse riders as goodie bags - excellent communication with Jack during ordering process - items arrived quickly and safely - great result 5⭐️ very happy with the end result and will definitely order more in the future - printing cut the cost but kept the quality 👌 wanted to upload some pics as I’m so chuffed with them but can’t see a button to do that here !

10 September 2026
Unprompted review
Rated 1 out of 5 stars

Would give minus stars if I could

Would give -stars if I could.

Order trousers and the quality wasn’t great however I kept them as I needed them for work. After only one wash the threading came out the waist. I got in contact and I was told they can’t give refunds to products that have already been worn or washed. However the product was faulty. Would avoid this company.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good!

First time user & only good things to say. Ordered some plain cotton bags which are perfect for shoe storage & the order was handled quickly. The price is very reasonable & I like the fact you can buy bundles of 5, 10 etc. to save money too. Initially I ordered the wrong size, but customer service (Sofia) kindly sorted everything out for me in no time. I haven’t even scratched the surface of what this company offers but I’m certainly confident with any future purchase after this experience.

18 September 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you so much for your detailed and wonderful feedback! We’re delighted that you had such a positive first experience, and we’ll be sure to pass your kind words on to Sofia.

Rated 4 out of 5 stars

Good products at a good price

Good products at a good price. Highish delivery charge. In the past I collected from Argos. This time the courier let me redirect to a collection site. I’ve bought T shirts (Fruit of the Loom and Gildan), fleeces and an overnight bag from them. I like it that they show the details re fabric thickness and water resistance. Brilliant customer service when I messaged them on an earlier occasion

8 August 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you for your detailed feedback and continued support! We’re delighted you’re happy with our products and customer service, and we’ll also take your comments about delivery charges into consideration.

Rated 5 out of 5 stars

Absolute pleasure dealing with Wordans…

Absolute pleasure dealing with Wordans UK. Deliveries are always accurate, on time and the customer service is on point. It’s so rare these days to be able to interact with an actual person, so what a refreshing surprise to have such great communication and assistance from Customer Service Rep Sofia! Highly appreciated.

31 August 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you so much for your wonderful feedback! We’re delighted to hear that Sofia provided such great support, and we’ll be sure to pass on your kind words to her.

Rated 5 out of 5 stars

Small business owner happy with orders

I ordered blank T-shirts. They arrived on time, safely packaged. The colours are vibrant and what I expected. There was adequate information on the website so that I knew what I getting. I regularly order from Wordans and am happy order again.

29 August 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you for your detailed and positive feedback! We’re delighted that you’re happy with the quality, colours and delivery, and we truly appreciate your continued trust in Wordans.

Rated 5 out of 5 stars

excellent quality and great value for money

The pens were excellent quality, an exceptional value for money and really useful as party favours. Delivery swift with good communication. I would use Wordans again.

27 August 2026
Wordans logo

Reply from Wordans

Thank you for your lovely feedback! We’re delighted you were happy with the pens, delivery and communication, and we look forward to serving you again.

Rated 1 out of 5 stars

One of the worst companies I have dealt…

One of the worst companies I have dealt with and I deal with a few. I have been trying to chase a parcel and got an unhelpful AI response to tell me to chase it with the courier myself. Zero help when I did that and found out my order is held at customs as they have not provided enough information on the commercial invoice. Phone line keeps getting cut off when you call. If you do manage to speak to someone the line is so bad it's hard to hear and they genuinely do not seem bothered to help you at all. My package is still waiting information from them on the 21/08 and the reply from Wordans was that they sent it on the 18/08.... TNT had already confirmed they still dont have it and despite me asking 5 times for them to resend and solve this issue for me I am left not knowing what is happening or when I will receive the goods that are needed for a charity event. I feel this is the last order I will be placing with them and most likely I will have to do a chargeback on my credit card.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Always a great service from Wordans

Always a great service from Wordans - very professional, great quality and swift delivery. Recommended.

10 August 2026
Wordans logo

Reply from Wordans

We're so happy you appreciate our professional service, quality, and swift delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Quality good

Quality good, price good and delivered quickly. Purchased many times in bulk with no issues

9 August 2026
Wordans logo

Reply from Wordans

We're so happy to hear you appreciate the quality, pricing, and quick delivery! We value your continued bulk purchases.

Rated 5 out of 5 stars

I am a first time customer and I will be back!

I am a first time customer and I hope you have many future orders. From the time I ordered a sample delivery to making my first bulk order, Jack was super helpful. He made my experience very easy and clearly answered my questions. It was a simple process and his assurance of going above and beyond made my first experience an enjoyable and successful one! Hope to be a regular from here on!

3 August 2026
Unprompted review
Wordans logo

Reply from Wordans

We are so happy to hear about your positive first experience with us! We appreciate you sharing your feedback and are thrilled that our team member made your ordering process simple and enjoyable. We look forward to many future orders with you!

Rated 5 out of 5 stars

Honestly have no complaints

Honestly have no complaints, everything comes on time and in good shape too. Customer service is very knowledgable and are helpful when needed

26 July 2026
Unprompted review
Wordans logo

Reply from Wordans

We're so happy to hear everything arrives on time and in great shape! We appreciate your kind words about our knowledgeable customer service.

Rated 1 out of 5 stars

Don't order there

8 days after payment I received daily mails, wanting proof of payment. Even after sending one, they asked for additional information on the document, giving me the answer that only after receiving that they would check their own bank account. Never ever have I experienced the necessity of having to proof my own payment for them to even CHECK for it. Last but not least, it would have taken 5 additional days to even hand the product over to delivery, after initially stating 2-3 days delivery time. Just don't order there.

15 July 2026
Unprompted review
Wordans logo

Reply from Wordans

We’re sorry to hear about your experience and understand your frustration regarding the payment verification process and the delay with your order. This is not the experience we aim to provide.

We take your feedback seriously and will share your comments internally to help us improve our processes and communication.

Rated 5 out of 5 stars

Quick service

Quick service, value for money products.

1 July 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you very much for your feedback! We’re glad to hear that you are satisfied with our quick service and the value for money of our products. We truly appreciate your trust.

Rated 5 out of 5 stars

I've been purchasing all my garments…

I've been purchasing all my garments from Wordans for a few years so I can print my graphics. They have a wide variaty of brands to choose from and good prices. The delivery is super quick. They never let me down.

13 June 2026
Unprompted review
Wordans logo

Reply from Wordans

Thank you very much for your loyalty and for sharing your experience! We’re delighted to hear that you have been purchasing from Wordans for several years and that you appreciate our wide range of brands, competitive prices, and fast delivery.

We truly value your trust and look forward to continuing to support your projects in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look