I placed an order on November 27th, and to this day, December 7th i havent recieved my order, or heard anything about the delivery.. The delay is frustrating, the information and updates are lackin... See more
Company replied
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See what reviewers are saying
I bought my product nearly 2 weeks ago and it’s still not been delivered. I’ve contacted customer services and had a message to acknowledge my contact but as yet, still no contact regarding where my... See more
Company replied
I was really looking forward to try tinted brow soap BUT it’s a total disaster as it creating “muddy patches” around your eyebrows and it’s really difficult to clean up after. It won’t give you a ni... See more
Company replied
Delivered quickly and love that the packaging is plastic free. Really enjoying the refreshing peppermint prep mist on hot days (so much so I'm thinking I'll keep the coconut one I bought as a gift!) E... See more
Company replied
Company details
- Cosmetics Store
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Health and Beauty Shop
Written by the company
West Barn Co are the brow and skin prep experts who believe in empowering your individuality by enhancing your natural beauty. The makers of Soapbrows® have a range of products that have been used on models, red carpet events and on film sets worldwide.
Contact info
Unit 8, St John's Road , DH7, Durham, United Kingdom
- customersupport@westbarnco.com
- westbarnco.com
2.1
Poor
369 reviews
Hasn’t replied to negative reviews
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Reply from WBCo
Hey Cherie,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Extra hold brow soap
I bought the extra-hold brow soap and I use it every day. It's awesome!
3 July 2022
Reply from WBCo
Hey Lesley,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Laura,
Thank you so much for taking the time to leave a review, we really appreciate it!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Perfect treat for me...and a friend if they're lucky!
Delivered quickly and love that the packaging is plastic free. Really enjoying the refreshing peppermint prep mist on hot days (so much so I'm thinking I'll keep the coconut one I bought as a gift!) Elegant design, very convenient size to carry around. Easy to support a local family business as chic as this one!
3 July 2022
Reply from WBCo
Hey Paula,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Ashlea,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Sinead,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Victoria,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Great value and quality and fast…
Great value and quality and fast shipping, I bought a lot but it very packaged very efficiently with minimal packaging which I appreciated.
2 July 2022
Reply from WBCo
Hey Emma,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Lois,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Reply from WBCo
Hey Denise,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Great product
Great product! Would help to advise buyers to purchase what else is needed for a more effective application. As in brush or mist needed to apply. Otherwise love it!
1 July 2022
Reply from WBCo
Hey Misty,
Thank you so much for taking the time to leave a review, we really appreciate it!
Have a wonderful day and stay safe!
Jessie,
WBCo.
There was a mixup in my order and WCO…
There was a mixup in my order and WCO made it right without any hesitation. The customer care associates were fantastic online communicators and I knew exactly what the status was throughout the process. Loved my WCO items when they indeed arrived! Win win!
1 July 2022
Reply from WBCo
Hey Kristin,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Didn’t think it could get much better…
Didn’t think it could get much better than soap brows extra strong but I’m in love with gel brows a little goes along way and the texture is amazing 10/10
30 June 2022
Reply from WBCo
Hey Stacey,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Great service
Such a nice service. Website is easily navigated. Great sale price on stuff but can also use a affiliate discount on top of this. The products are of very high standard, can't fault them. Overall I've had a very positive experience from buying for this company. I would recommend them to all of my friends 😊
27 June 2022
Reply from WBCo
Hey Sammy,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
glad i got two.
i like it. for the most part, i notice it staying in place and even when some hairs come out, i can just go back over my brows with my fingers and it’ll be right back slick! the mist smells so nice, and definitely helps with the process.
23 June 2022
Reply from WBCo
Hey Ruu,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Great products and very fast shipping.
20 June 2022
Reply from WBCo
Hey Lena,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Love the Extra Strong Soap Brows
Love the Extra Strong Soap Brows, they keep my brows in place all day, even after working out! Never brought another brow product since!
19 June 2022
Reply from WBCo
Hey Hermione,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Best brow products EVER!!!
Firstly the communication and service was first class, I wanted to change my order after I placed it and Jessie was super helpful!
The products are amazing! I’ve used other brow soap products and none of them have achieved the results or lasted the way my soap brows have! You definitely benefit from using the prep mist too. I also purchased the double end brush which I find really easy to use. Think this also aids in brows staying fluffy & stuck all day.
17 June 2022
Reply from WBCo
Hey Lynn,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products, and the service!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Love wbco products
Great products
I think I have tried all of them already
I love The quality and recycle packaging
Soap brows and watermelOn spray is something not to replace
17 June 2022
Reply from WBCo
Hey Natalie,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
Excellent service and best products.
Excellent service and best products.
Easy shopping experience and fast shipment.
17 June 2022
Reply from WBCo
Hey Ambra,
Thank you so much for taking the time to leave a review, we really appreciate it! We are absolutely thrilled to hear you are happy with the products!
Have a wonderful day and stay safe!
Jessie,
WBCo.
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