Bob Reviews 533

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 515 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its quality and the positive user experience. People appreciate the variety of scents and the feeling of cleanliness it provides. Many find the product convenient for travel and value its sustainable approach. The company is also praised for its proactive approach in developing new products and maintaining consistent quality. However, some customers expressed dissatisfaction with the price, finding the soap bars expensive for their size and how quickly they are used. There were also mixed opinions regarding the subscription service, with some finding the soap bars didn't last as long as expected, leading to disappointment. A few people also felt the applicator was not always practical or easy to use, and some experienced issues with lathering.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality of the product,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the super quality materials,... See more

User experience

Clients share positive opinions on user experience, with many finding the product easy to use and convenient,... See more

Subscription

Consumers find subscription to be ambiguous. Many reviewers appreciate the convenience and quality of the... See more

Price

People report negative experiences with price, often finding products too expensive for what they receive.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm a bit of a newbie and took a couple of sessions to understand that its best to have the wash bar towards the bottom of the fibres. I started off with the bar level with the tips but its best... See more

Company replied

Rated 4 out of 5 stars

A really easy to use product, easy to apply but cannot put on private parts directly as sensitive but can use by distributing from other applied parts of the body. Can use on your hair too. Price is... See more

Company replied

Rated 4 out of 5 stars

Absolutely love this product, Although I've had two black bobs that the bristles started to break off in the shower. I now have an orange one and so far so good no bristles breaking off. The new high... See more

Company replied

Rated 4 out of 5 stars

Customer service and the products are great, I have happily recommended Bob to friends. I have 2 small niggles: firstly the small range of scents (flavours?). Secondly, I have the sandalwood and ger... See more

Company replied


Company details

  1. Toiletries Store
  2. Health and Beauty Shop

Written by the company

Bob is body wash evolved, for men. A refillable, all-in-one wash designed to look good, feel good, and do good.


Contact info

3.9

Great

TrustScore 4 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

As a man

As a man, I’ll admit, I’ve never really used soap. Bob has changed that for me. I get no irritation, itching etc just feel and smell lonely and clean. Can’t recommend it enough!

12 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Jack,

We love the honesty here, thank you for that.

It’s great to hear Bob has converted you to the world of soap and even better that you’re getting a clean, fresh feel without any irritation or itching.

Also, we’re going to assume you meant “lovely and clean” but we’re equally happy to have you feeling “lonely and clean” if that’s the vibe.

Thanks so much for the recommendation and for taking the time to share your experience, it really means a lot.

Much love,
Bob

Rated 5 out of 5 stars

Great product and service

The service and packaging was great and the products smell amazing.

12 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Gary,

Thanks so much for the lovely feedback, we’re really glad to hear you had a great experience with the service and packaging.

Even better to know the scents are hitting the mark, that’s always a big win.

We really appreciate you taking the time to share your thoughts with us.

Much love,
Bob

Rated 5 out of 5 stars

Great product wanted to move to a more…

Great product wanted to move to a more cost effective and sustainable shower produ t and BOB was it great smelling bars and long lasting scent A*

31 March 2026
Unprompted review
Bob logo

Reply from Bob

Hey Richard,

Thanks so much for the brilliant review, we’re really glad to hear you made the switch and that Bob is ticking the boxes for both sustainability and value.

Great to know you’re enjoying the scent too, a long lasting, great smelling bar is the best addition to any shower.

We really appreciate you taking the time to share your experience, it means a lot to the team.

Much love,
Bob

Rated 5 out of 5 stars

Sweaty stinker be gone

Great stuff, my son is no longer a stinky nightmare. Since using Bob, he genuinely isn't a sweaty stinker anymore

11 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Claire,

This one gave us a proper laugh, thank you for that.

We’re absolutely delighted to hear Bob has helped retire the “stinky nightmare” era, that’s a win for everyone involved. Nothing better than a fresh, non sweaty household.
Really glad it’s doing the job and keeping things under control.

Thanks so much for taking the time to share, we appreciate it more than you know.

Much love,
Bob

Rated 5 out of 5 stars

The whole bob experience…

Customer service team have been really amazing. Their products are brilliant i wouldn't go back to shower gels, shower soaps

11 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Arcilla,

We're soaper glad to hear this, thank you so much for the kind words.

We’re really glad our customer service team could help and that you’ve had such a great experience with them. And even better to hear Bob has won you over from the world of shower gels and soaps, that’s a big compliment.

Thanks again for taking the time to leave a review, it means a lot to the whole team.

Much love,
Bob

Rated 5 out of 5 stars

Premium stuff

I was a bit skeptical about Bob at first.
Gave it a go and actually quite like it.
The soaps smell insanely good, all of them, but 'The evening man' is by far the winner.
The applicator is good and easy to use, feels premium and looks nice (I got the green one) however I do wish it was slightly bigger or the brushes were slightly longer.

I do feel like I'm spending a bit longer in the shower as I'm trying to apply it everywhere and not really getting 100% of how I wanted to unless I run along the applicator with my hand as well.
I was a bit skeptical about the amount of soap as well as I feel like I went through my first one pretty quickly, but now I'm nearly a month in and it seems like the 3 month supply will be enough.

All in all, I highly recommend the product, it does feel really premium and I do smell pretty good, the applicator is cool once you get used to it and there's more than enough scents and coloursof applicators to choose from.

Thank you guys at bob

18 March 2026
Unprompted review
Bob logo

Reply from Bob

Hey Nemanja,

Thanks so much for such a detailed review.

Thanks so much for such a detailed review, we really appreciate you giving Bob a go (and even happier to hear you ended up liking it!) 😊

We're also glad to hear that you're enjoying the scents and our new bundle options.

On your point about the size, the applicator is designed to be efficient and travel-friendly. Because it allows you to wash using just one side of the bar, it helps reduce how much soap is used per wash. Without Bob, more of the bar is typically used at once when lathering in your hands.

That said, we completely understand your perspective, and we’ll definitely keep this feedback in mind as we continue to improve.

Much love,
Bob

Rated 5 out of 5 stars

My go to!

Fantastic natural soap bars that lather up well and smell great too. No dodgy chemicals makes Bob my go to for showering. Adding the travel cover is great when travelling too.

11 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Andrew,

Thanks so much for the fantastic review, we’re really glad to hear you’re loving the natural soap and that it’s lathering up nicely while smelling the part too.

Great shout on the no dodgy chemicals as well, keeping things clean and simple is a big part of what Bob’s all about, so it’s brilliant to hear that’s hitting the mark for you.
And we love that the travel cover is coming in handy too, perfect for keeping things sorted when you’re on the move.

Thanks again for taking the time to share your thoughts, it really means a lot to us.

Much love,
Bob

Rated 1 out of 5 stars

Worst soap to lather I have ever used.

Worst soap to lather I have ever used.

1 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Chris,

Thanks for taking the time to review Bob.

Bob can take a little getting used to as it’s a completely new way to wash. For anyone struggling with lather, a small tweak in technique usually does the trick. A quick, firm circular motion with the applicator builds the lather up properly, then you can spread it from there.

We’ve recently upgraded our formula to deliver a richer lather and stronger scent. Because our bars are made with naturally derived ingredients, they can feel a little different from standard supermarket soaps, but we know how important a good lather is.

When we received our first samples of the new bars, the co-founders of Bob made this little home video using our Ordinary Man formulation. If you get a couple of minutes to watch it, we'd love to know if you're getting the same amount of lather as they do in the video: https://www.youtube.com/watch?v=kKlow_nx5rM

If you’ve watched the tutorial and still not getting enough lather, please pop us an email at info@welcometobob.com and we will be happy to soapport you further.

Much love,
Bob

Rated 1 out of 5 stars

To expensive

To expensive
Doesn’t last long
1 bar a soap 1 week
Not efficient

10 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Lee,

Thanks for taking the time to review Bob, although we are sorry to read this.

Our community tells us that Bob bars last between 10-15 washes, but we are constantly reviewing this. We recently moved to a UK supplier based in Scotland. The new bars have been designed to be highly lathering and highly moisturising. When these two things are combined, and depending on how long you wash for, bars can go down faster.

We recently introduced Bob bundles to tackle that issue, which offer more refills at a discounted cost, ensuring you have enough bars to last every month. We know how important value is, and we believe that this is a great option to get the most value out of our product.

If you’re open to it, please pop us an email at info@welcometobob.com. We’d love to understand a little more about how you’re washing with Bob and see what we can do to help.

Much love,
Bob

Rated 5 out of 5 stars

Excellent product

Excellent product, lathers up really well. Definitely converted from shower gels

10 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Stuart,

Thank you for taking the time to leave a review.

We’re so glad you’re enjoying the lather and that Bob has officially converted you from shower gels, that’s a big win in our books.

Thanks so much for taking the time to share your experience, we really appreciate it.

Much love,
Bob

Rated 5 out of 5 stars

Fantastic product

Fantastic product and even better customer service.
The product itself is brilliant, soap smells great and the fragrance lasts the day.
Also can not fault the customer service, I had an issue with my first order and they responded within 2 hours of my email and had it resolved within 3 emails.
Highly recommended!

3 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Gary,

This is a top tier review, thank you.

We’re so glad to hear you’re loving the product and that the scent is going the distance. That’s exactly what we like to hear. Even better that the team could jump in quickly and get your order sorted without any back-and-forth hassle.

We put a lot of focus on both the product and the experience around it, so it’s brilliant to hear both hit the mark for you.

Thanks again for the recommendation and for taking the time to share your experience; it really means a lot to us.

Much love,
Bob

Rated 5 out of 5 stars

Was easy to order

Soap is fantastic smell ,Had a problem with applicator but customer serviced sorted it pronto.
Overall a great product with no mess.

10 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Stephen,

Thanks so much for the great review, we’re really glad to hear you’re loving the smell and enjoying the no mess experience.

Sorry again about the hiccup with the applicator, but it’s great to hear the team got that sorted quickly for you. That’s exactly what we aim for.

Really appreciate you taking the time to share your experience, it means a lot to us.

Much love,
Bob

Rated 4 out of 5 stars

Product is great and works well but website needs improvement

Product is great and works well. That packaged well and arrived promptly. However I think the price of the replacement soaps is higher than it should be, and I've had great difficulty trying to find the cancellation for subscription on their website. The links in the email when I ordered did not work.

2 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Derek,

Thanks so much for your review, we’re really glad to hear you’re enjoying the product and that everything arrived quickly and in good shape.

We really appreciate your honest feedback on pricing as well. We’re always working to strike the right balance between quality and value, and comments like yours genuinely help us keep improving.

Sorry to hear you had trouble finding the subscription cancellation and that the links didn’t work as expected, that’s definitely not the experience we want for our customers. If you’re still having any issues, please do drop us a message at info@welcometobob.com and we’ll get that sorted for you quickly and hassle free.

Thanks again for taking the time to share your experience, it means a lot to us.

Much love,
Bob

Rated 4 out of 5 stars

Jury’s still out..

Product smells great. Yet to use in the shower but the suction cups are terrible. Could be the one I’ve got but only seems to stick to glass and I don’t really want soap stuck to my shower door.

10 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Vitor,

Thanks so much for your review, we’re really glad to hear you’re loving the smell already, great start.

Sorry to hear the suction cups aren’t playing ball, that’s definitely not the experience we’re aiming for. They do tend to work best on smooth, non porous surfaces like glass or very glossy tiles, so it sounds like you’ve already discovered their favourite spot.

That said, we completely get not wanting Bob front and centre on your shower door. Please drop us a message at info@welcometobob.com and we’ll happily take a look and help sort it for you.

Once you get it in the shower, we hope the rest of the experience makes up for the sticky situation.

Much love,
Bob

Rated 4 out of 5 stars

Great product but I find I’m going…

Great product but I find I’m going through the soap so quickly this could become too expensive to maintain.

11 March 2026
Unprompted review
Bob logo

Reply from Bob

Hi James,

Thanks so much for your feedback, we’re really glad to hear you think Bob is a great product.

On average, our Bob community gets around 10 to 15 washes per bar, but this can vary depending on things like how long you shower for, how much you use, and even things like hair and skin type.

If you’re finding you’re racing through it a bit faster, it sounds like you might be one of our super washers. The good news is we do offer bundles and soapscriptions which help bring the cost down and keep you stocked up without having to think about it.

If you ever want help finding the best option for you, feel free to drop us a message at info@welcometobob.com, we’re always happy to help.

Thanks again for taking the time to share your thoughts, we really appreciate it.

Much love,
Bob

Rated 5 out of 5 stars

Always feel exceptionally clean …

Always feel exceptionally clean and confident after using "BoB". Great smelling product.
Also, no wasted bottles which can only be a good thing.
Many thanks for introducing me to your fantastic product

27 March 2026
Unprompted review
Bob logo

Reply from Bob

Hey Chris,

Thanks soap much for the Bob love!

We’re thrilled to hear that you’re enjoying your Bob experience so far, and even better that you’re no longer relying on single-use plastic.

We hope Bob continues to be a staple in your bathroom for a long time to come.

Much love,
Bob

Rated 5 out of 5 stars

Great products I just can't warrant…

Great products I just can't warrant spending that much on soap

9 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Shane,

Thanks for the review.

We appreciate we’re not the cheapest on the market, but we pride ourselves on using the cleanest and best ingredients, and manufacturing in Scotland, both of which come at a premium. We are always trying to reduce the price where we can, but as a new start-up, it takes time to build order volume and achieve economies of scale.

We recently introduced Bob bundles to tackle that issue. Our Bob bundle offers more refills at a discounted cost, ensuring that you have enough bars to last every month, while still saving some money in the process. We know how important value is, and we believe that this is a great option to get the most value out of our product.

That said, we very much appreciate your feedback; it all helps us continue to improve.

Much love,
Bob

Rated 5 out of 5 stars

Fantastic !

Fantastic !

9 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Ashley,

Thanks for the Bob love!

We're so happy to hear you've had a good experience so far. We’re excited to keep bringing you great showers.

Much love,
Bob

Rated 5 out of 5 stars

Great idea

I wanted to wait until I’ve been using this soap for a couple of months before I left a review, fantastic product, such a great idea and I love that it’s so easy to store after use using the holder provided, it’s not messy like other soaps due to the case and holder , my initial concern ( and I only had one ) was that when I first bought it there was only one fragrance of soap available with a second one in the pipeline, there are now 4 fragrances which is great 👍🏼 , not sure what else I can say except that I love this product and really happy I subscribe to it , cheers BoB 👍🏼😁

9 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey Paul,

Thanks for the soaperb review.

We’re thrilled to hear that Bob has met your expectations and that you’re finding the applicator convenient, as well as enjoying the scents so far. We’ve also got a new one launching in a few months that we think you’ll love too!

Here’s to many more great showers ahead.

Much love,
Bob

Rated 3 out of 5 stars

Nice idea

Nice idea. Bristles bit hard, left marks on skin, doesn’t foam that easily and runs out quick compared to other soaps.
Good smell and feel.

6 April 2026
Unprompted review
Bob logo

Reply from Bob

Hey there,

Thanks for taking the time to leave us a review.

Regarding Bob’s bristles, they are designed to balance softness with effectiveness, delivering a gentle yet thorough clean, making them ideal for all skin types. Getting a good lather and using the right technique is key to achieving that thorough clean feeling everyone loves.

Our co-founder Mike, put together a short tutorial on how to get the most lather out of Bob, which you might find helpful: https://youtu.be/n_5HuDBhdc4?feature=shared. A small tweak in technique can make a big difference. A quick, firm circular motion with the applicator helps build a rich lather, which you can then spread more easily.

In terms of longevity, our community tells us that Bob bars last between 10-15 washes, but we are constantly reviewing this. We recently moved to a UK supplier based in Scotland. The new bars have been designed to be highly lathering and highly moisturising. When these two things are combined, and depending on how long you wash for, bars can go down faster.

That’s why we recently introduced Bob bundles. Our Bob bundle offers more refills at a discounted cost, ensuring that you have enough bars to last every month, while still saving some money in the process. We know how important value is, and we believe that this is a great option to get the most value out of our product.

Please drop us an email at info@welcometobob.com so we can make this right for you.

Much love,
Bob

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