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TRIBE Reviews 1,817

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TrustScore 4.5 out of 5

4.5

Fitness and Nutrition Service
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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent taste, quality, and nutritional value, often describing them as "yummy" and healthy. Many appreciate the variety of options, including vegan choices, and find them perfect for an energy boost or as a satisfying snack. The delivery service is frequently highlighted as quick, prompt, and reliable, with orders arriving on time and well-packaged. However, some customers experienced issues with their orders, including late or missing deliveries, and in a few cases, damaged packaging. There were also mentions of product substitutions that were not to the customer's preference. A small number of people expressed dissatisfaction with the new protein powder, citing texture and taste issues, and some found certain flapjacks to be too sweet. A few reviewers also noted the discontinuation of favored products like the Triple Deckers.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious taste and... See more

Quality

Clients share positive opinions on quality, frequently describing products as delicious, yummy, and tasty.... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Order

People report ambiguous experiences with their orders. While many consumers find the ordering process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company

I have been buying from Tribe for a few years and always receive a good service. Their products are excellent quality and taste great.

10 October 2024
Rated 5 out of 5 stars

Powered by nature…

Tribe offer a range of quality products, I use the protein shakes and Muesli for breakfast with triple deckers and flapjacks for snacks.

Healthier than other snacks, and always taste great.

9 October 2024
Rated 1 out of 5 stars

Vegan Protein Shakes

I bought two packets of their vegan protein shake from Sainsbury's. I've struggling on for a few weeks now but they're just awful. I bought One cocoa and sea salt , and one vanilla. I've followed the packet instructions for both and I really don't know what else I can do to make this even palatable. The texture is incredibly powdery when fully mixed it's not smooth at all, the vanilla one was an assault on my taste buds with the texture and strong taste I could not finish it. I don't know how you can get a protein shake that's so wrong. I don't trust these positive reviews I don't see how it's hard to make a shake that has a palatable texture. I will be trying another brand.

2 October 2024
Unprompted review

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