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Walter Products Reviews 

213
•
TrustScore 4.5 out of 5

4.4

Pet Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering platform is extremely easy to navigate, items arrive wonderfully packaged, and prices remain exceptionally competitive compared to alternative market options. Consumers consistently appreciate the remarkably prompt shipping service and note that the high quality food consistently keeps their pets and local wildlife very happy. Some reviewers were not happy with delivery times or occasionally experienced frustrating issues with packages getting damaged during transit. A few people mentioned that orders arrived significantly later than expected or that specific food containers broke upon arrival.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy arrival times and... See more

Price

Reviewers highlight high satisfaction with the price, noting that costs are very competitive and cheaper than... See more

Order

Clients share satisfaction on order processes, frequently highlighting the easy online purchasing and quick... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic and very good.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always brilliant service and super quick free delivery. Will always use this company for my fish food.

Rated 5 out of 5 stars

I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.

Rated 5 out of 5 stars

The website was eay to use, delivered the next day and the dried mealworms were well packaged and reasonably priced. I will use this company again.

Rated 5 out of 5 stars

This was our second purchase from Walter Products & the quality of the bird & fish food has been great (judging by how the wildlife ate them) both times. The prices are highly competitive, and delive... See more

Company details

  1. Pet Supply Store

Written by the company

Walter Products was founded in 2020 by a wildlife, equine and aquatics enthusiast who’s desire for uncompromising quality produce shines through in the whole Walters range. Based in the New Forest, Walter Products is fortunate to be surrounded by nature in its purest form which drives our pledge to bring only the best quality products direct to our customers at competitive prices. In addition to this, we are constantly striving to align our values with sustainable practices, including materials within our production chain, working with our supply chains to reduce greenhouse gas emissions, hiring our (fabulous) team within our local community and ensuring we recycle, re-use and upcycle wherever possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(213)

58 reviews in the last 12 months

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