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Wallace Cotton Reviews 

7,098
•
TrustScore 5 out of 5

4.9

Home Goods Store
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Review summary

Created with AI, based on recent reviews

Considering 1,644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive very quickly, often within a couple of days, and are beautifully packaged in lovely cotton bags. Shoppers highlight the smooth website navigation and prompt shipping updates. People also truly love the wonderful quality of the products, consistently praising the soft, comfortable bedding, exquisite patterns, and exceptionally helpful online and in-store service. However, some people noted minor packaging quirks, such as parcels arriving partly open during transit, items delivered flat-packed before expanding, or questioning whether the reusable cotton storage bags generate unnecessary waste.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made and comfortable.... See more

Quality

Clients share positive opinions on quality, highlighting exquisite patterns, soft fabrics, and long-lasting... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and prompt... See more

Service

Customers consistently report satisfaction with the service, highlighting fast, efficient, and friendly... See more

Order

Customers consistently note positive experiences with order processes, highlighting the website as easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order arrived so quickly (ordered on Sunday afternoon)and it arrived in my rural mailbox early Wednesday morning. Beautifully presented. I was delighted with my purchase (t-towel and washed cloths... See more

Rated 5 out of 5 stars

I just love Wallace cotton. I love the starship tea towels. The bedding is beautiful, incredibly long lasting and my orders always arrive super quickly in a beautiful linen bag. The bags are l... See more

Rated 5 out of 5 stars

Every Wallace Cotton purchase I ever make never fails. The fabrications are always to die for, so lovely and soft. I Love the bedding patterns and you don’t mind paying a little bit extra for better... See more

Rated 5 out of 5 stars

Omgosh I went into Wallace Cotton Cambridge store today. And the two beautiful ladies were there to greet me. Cushla and Elaine were just so helpful, I couldn't help myself I just had to have this... See more

Popular products

See all
Starship Fresh Tomato Salad Tea Towel

Starship Fresh Tomato Salad Tea Towel

TrustScore 5 out of 5

5

(20)

Digital Gift Card

Digital Gift Card

TrustScore 5 out of 5

4.8

(12)

Beloved Hydrangea Oxford Pillowcase Set

Beloved Hydrangea Oxford Pillowcase Set

TrustScore 5 out of 5

5

(10)

Starship Jelly Tea Towel

Starship Jelly Tea Towel

TrustScore 5 out of 5

5

(8)

Beloved Hydrangea European Pillowcase

Beloved Hydrangea European Pillowcase

TrustScore 5 out of 5

5

(7)

Starship Tomato Washcloth Set of 2

Starship Tomato Washcloth Set of 2

TrustScore 5 out of 5

5

(6)

Downtime Duck Standard Pillow Inner

Downtime Duck Standard Pillow Inner

TrustScore 5 out of 5

5

(5)

Downtime Duck Feather Rectangle Cushion Inner

Downtime Duck Feather Rectangle Cushion Inner

TrustScore 5 out of 5

5

(5)

Downtime Duck Feather Large Square Cushion Inner

Downtime Duck Feather Large Square Cushion Inner

TrustScore 5 out of 5

5

(5)

Maldives European Pillowcase

Maldives European Pillowcase

TrustScore 5 out of 5

5

(4)

Company details

  1. Home Goods Store
  2. Bedding Store
  3. Boutique
  4. Clothing Store
  5. Linens Store

About Wallace Cotton

Written by the company

Celebrating beautiful designs, great quality and living with a little luxury every day, Wallace Cotton has been in homes worldwide for over 17 years.

Bed Linen Sleepwear Homeware Daywear

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(7,098)

1,555 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I stuffed up my order

I stuffed up my order, I just emailed the clear contact address and was refunded and communicated to about the postage. Once that was paid the order was on its way. I love these people which is why I will be back to shop again

10 September 2026
Rated 5 out of 5 stars

Im delighted with my recent purchase of…

Im delighted with my recent purchase of 2 bee coverlets for my twin bedded room. Have been looking everywhere to replace what I had and these r the perfect replacement. I ordered on the Thursday and arrived Saturday. So.prompt and the product is perfect.

4 September 2026
Rated 5 out of 5 stars

Omgosh I went into Wallace Cotton…

Omgosh I went into Wallace Cotton Cambridge store today.
And the two beautiful ladies were there to greet me.
Cushla and Elaine were just so helpful, I couldn't help myself I just had to have this stunning stunning cover. I all ready had the blue quilt from about 10years ago.

10 September 2026
Unprompted review

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