Wallace Cotton Reviews 

7,191
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,576 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the natural cotton bedding, nightwear, and homewares, noting that the items are exceptionally comfortable, durable, and beautifully crafted for everyday use. People consistently highlight the exceptional attention to detail, noting that products exceed expectations and provide lasting satisfaction across various purchases. Some people were satisfied with the seamless online ordering process, describing the website as easy to navigate and simple to use. Reviewers are also very happy with the prompt delivery service and the lovely presentation of orders arriving quickly in charming fabric bags.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the soft natural fabrics, durable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, feature... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive promptly and swiftly... See more

Service

Users describe positive interactions with service, highlighting prompt order fulfillment, efficient online... See more

Order

Reviewers highlight positive aspects of order experiences, consistently expressing satisfaction with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well made cotton natural fabric night wear and bedding. One of the few company's that doesn't use man-made fabrics. I have just brought some more nighties as 2 of mine from pervious orders have finall... See more

Rated 5 out of 5 stars

I purchased the 'After Glow' pillow case set and the Arabella Quilted Rectangle cushion cover in the WC sale. The colour of the After Glow is a beautiful Pink Sorbet and they look stunning with the A... See more

Rated 5 out of 5 stars

I just love Wallace cotton. I love the starship tea towels. The bedding is beautiful, incredibly long lasting and my orders always arrive super quickly in a beautiful linen bag. The bags are l... See more

Rated 5 out of 5 stars

The items I ordered came carefully wrapped and are better than I expected quality wise so am very happy . I love cotton and these were made in India I find from experience the quality is so much bette... See more


Company details

  1. Home Goods Store
  2. also in
  3. Bedding Store
  4. Boutique
  5. Clothing Store
  6. Linens Store

About Wallace Cotton

Written by the company

Celebrating beautiful designs, great quality and living with a little luxury every day, Wallace Cotton has been in homes worldwide for over 17 years.

Bed Linen Sleepwear Homeware Daywear

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(7,191)

1,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a pleasure

It’s always a pleasure to deal with the staff at Wallace Cotton Te Aro and they make shopping there a breeze. Liyana was very helpful with our purchase and when we had an issue with it, Sophia quickly sorted it out. Wallace Cotton service, quality of the products and the style is why we keep coming back

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Wallace cotton free delivery over $100.

I often go into the Wallace Cotton store in either College St Wellington or the Old banks arcade.
In the past I've bought mainly clothing as I generally catch the train in.
The lovely staff said to watch out for a 20% sale & I was delighted with the free postage.
I am very happy with my new duvet set & with the European pillow cases.
I will look out for the next sale!

20 September 2026
Rated 5 out of 5 stars

Fine quality cotton nightwear

The items I ordered came carefully wrapped and are better than I expected quality wise so am very happy . I love cotton and these were made in India I find from experience the quality is so much better than from other countries for cotton items love them, this company has provided me with lovely things in nightwear and bed linen just great.

20 September 2026
Rated 5 out of 5 stars

Relieved to order online!

Ordering online was quick and easy and delivered promptly. I looked at the online store after going in to our local Wallace Cotton store didn't have the item I was after for a gift for my granddaughter, and was told that it was sold out everywhere.

20 September 2026

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