Verbatim Pharma Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a positive outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, support, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the clear, consistent,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, professional, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the clear, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with a few recruiters, but I must say Iain Bonner stands out. There's this personal touch he brings which can only come from a natural kindness and a strong desire to ensure you're... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve worked with. He didn’t just focus on strategy or interview prep — he genuinely took the time to understand me, my goals, and my background. Bei... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve ever worked with. He was so thorough throughout the whole process — from prepping me before calls, checking in after, keeping communication clea... See more

Company replied

Rated 5 out of 5 stars

Scott Simpson is by far the best recruiter I’ve ever worked with. His communication and dedication are excellent! I learned quickly that I could depend on him, regardless of being in a different count... See more

Company replied


Company details

  1. Recruiter
  2. Recruitment Service

Written by the company

Specialist, boutique recruitment firm for the Pharma Services industry, with a focus on partnering with Clinical Trial Service providers mainly across the US, Europe and the UK. Providing recruitment solutions from the very top to ground level within the organisations we partner with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Jordan was very communicative

Jordan was very communicative. He listened to me and kept me informed each step of the way. Despite a significant time zone difference he stayed up late and followed up in morning as needed. He has a kind demeanor that is a pleasure to work with. Jordan was knowledgeable about the company for the prospective position which was very beneficial.

21 June 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Stephen,

Thank you for your lovely review! We are thrilled to hear you were happy with Jordan's services. Thanks for choosing us as your recruitment partner!

Rated 5 out of 5 stars

A team focused on me

The Verbatim team was great. Jasmine was my primary contact but during her holiday Fionnuala picked right up without missing a beat. Jasmine was very focused on my needs and expectations as a job seeker. I felt clearly her dedication to me overall and not just for a particular position. My past experience with other firms had not been this collaborative or focused on me.

21 June 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Craig,

Thank you for your lovely review! We are thrilled you are happy with Jasmine and Fionnuala's services. We hope to be of help again in the future!

Rated 5 out of 5 stars

Excellent recruiting process…

Matt Mackenzie a professional recruiter with excellent communication skills. I have encountered recruiters throughout my career. Matt impressed me as a very focused, trusted, honest and professional recruiter who is transparent and neutral throughout the recruiting process. He stays in touch, follows up and is able to communicate important information exceptionally well. I can only recommend his company and Matt to those who are seeking opportunities elsewhere.

6 June 2024
Unprompted review
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Reply from Verbatim Pharma

Thank you for your great review, Michelle! We're so happy to hear about your positive experience working with Matt. We're here to support our candidates every step of the way. Thank you for choosing Verbatim Pharma!

Rated 5 out of 5 stars

I had the pleasure of working with Mona…

I had the pleasure of working with Mona Kurkaa during my recent job search, and I couldn't be more pleased with the experience. She was always understanding of my situation, especially given that I am often traveling during phone calls. She consistently updates me, ensuring that I was up-to-date and comfortable with each step. Mona's attention to detail and proactive communication made me feel supported and confident in my job search.

Overall, Mona exemplifies what a great recruiter should be: personable, understanding, and diligent. I am grateful for her assistance and highly recommend her to anyone looking for a smooth and supportive recruitment experience.

30 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Liz,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Fantastic recruitment Agency with the…

Fantastic recruitment Agency with the best recruiter Jordan Cannon. Thank you so much ! The attention and detailes he provided to me in regards of finding me a job specific to what I was looking for was just amazing. Jordan has been very supportive, approachable throughout the recruitment. Very motivating, having positive way of thinking. Definitely helps meet correct candidate and right company. Thank you Verbatim Pharma and Jordan Cannon for giving me this opportunity for my Career.

17 June 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Dakshata,

Thank you for your great review! We’re thrilled that you were satisfied with Verbatim Pharma's and Jordan's services and we hope to be of help again soon!

Rated 5 out of 5 stars

Very Satisfied

Mona was exceptionally helpful with my interviewing and hiring process. She made sure I was well prepared with all the background knowledge I would need. She kept me well informed throughout the entire process and was reachable when I had questions. I would highly recommend Verbatim Pharma to anyone looking for a new role in the industry.

4 June 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Derek,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

I highly recommend Verbatim Pharma to…

I highly recommend Verbatim Pharma to anyone currently seeking a new position within the industry. Jordan has been incredibly supportive throughout the process and kept me updated along the way. The whole process has been faultless! 😊

28 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Francesca,

Thank you for your great review! We’re thrilled that you were satisfied with Verbatim Pharma's and Jordan's services and we hope to be of help again soon!

Rated 5 out of 5 stars

Highly recommended

I highly recommend Verbatim Services for their exceptional recruitment process. The team was efficient and supportive, ensuring a smooth and professional experience from start to finish. Special thanks to Matthew and Katherine for making the process seamless and easy. Their clear communication and continuous follow-up were invaluable. Verbatim Services exceeded my expectations, and I would absolutely recommend them to anyone seeking top-notch recruitment support.

28 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Charlotte,

Thank you for your lovely review! We are thrilled you are happy with Matthew and Katherine's services. We look forward to continuing to provide outstanding recruitment services for you in the future. Thanks again for choosing us as your recruitment partner!

Rated 5 out of 5 stars

I had the pleasure of working with Mona…

I had the pleasure of working with Mona Kurkaa for my contract. She was very sweet, caring and she was handling the situation to my best interest. She helped me prepare for the interviews and she would always check in with me after every step of the process. When she was not available, she found a person to handle my application process. Matthew Mackenzie was excellent as well and very pleasant to work with. He also was checking in with me at every step of the process and he managed to get my points across to the company. I am very pleased with my experience.

28 May 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Niki,

Thank you for taking the time to share your positive experiences with our recruiters, Mona and Matthew. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Above standard Service

I would like to thank Verbatim Pharma and specially Mona , an excellent recruiter who made the transition smooth and easy in my recruiting process in Germany. Her dedication and friendliness is truly an asset. Immaculate responsiveness and involvement are the two factors making them unique.

28 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Arash,

Thank you for your lovely review! We are thrilled you are happy with Mona's services. We hope to be of help again in the future!

Rated 5 out of 5 stars

Roya is an awesome recruiter who makes…

Roya is an awesome recruiter who makes the documents and processes easier to navigate.

13 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Vishal,

Thank you for your review! We’re so happy that you were satisfied with Roya's services and we hope to be of help again soon!

Rated 5 out of 5 stars

Very good service 😊

Verbatim Pharma and especially Chloe Taylor showed high level of recruiting service. From the specifically selected job offers, through the interviews and the employment startup process they provided great help and support. I can definitely recommend their services to anyone looking for positions in pharma industry. Thank you Chloe and Verbatim Pharma for all your help, much appreciated :) Irena Narloch

16 May 2024
Unprompted review
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Reply from Verbatim Pharma

Hi Irena,

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Chloe and her service. We appreciate your recommendation and we hope to be of help again soon!

Rated 5 out of 5 stars

After several years at the same company...

After several years at the same company, It was time for me to search for a new job. When I started the process, several recruiters contacted me, but the best recruiting company was verbatim. They were the few ones that really showed interest on me getting the position, with continuous follow-up calls and emails. Great part o this was thanks to Mona, the best recruiter I have worked with by far, I can't thank her enough, for beeing so kind and profesional.

30 April 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi David,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona. We look forward to the possibility of assisting you in your career journey in the future!

Rated 5 out of 5 stars

I've been dealing with Verbatim Pharma…

I've been dealing with Verbatim Pharma recently, and I have to say it was such a positive experience... I felt properly looked after and their guidance was excellent. I was in contact with Mona and can't recommend her enough, her professionalism but also friendliness and understanding were exceptional.. Obviously I got the job but will definitely stay in touch with Verbatim if my circumstances change in the future

2 February 2024
Unprompted review
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Reply from Verbatim Pharma

Thank you for your great review, Anna! We're so happy to hear about your positive experience working with Mona. We're here to support our candidates every step of the way. Thank you for choosing Verbatim Pharma!

Rated 5 out of 5 stars

Highly recommend Verbatim to job-seeking colleagues

I recently applied for a US role through Verbatim and was lucky enough to get to work with Roya during the recruitment process. It was my first time using a recruiter instead of working directly with the company’s HR department, and the only expectations I had were the negative ones I read about on LinkedIn or from listening to other people’s experiences. So, I decided to put all of that out of my head and, instead, go into the process with the following understanding: her job was to place me at the company for which she was recruiting, and my job was to make sure the role I selected was the right one for me and my current situation. So, when Roya would ask me somewhat probing questions about the other opportunities I was entertaining, I knew she was just doing her job - gathering intel to highlight why her job would be more appealing. From my perspective, though, these questions got me thinking about what was truly important to me about my next role. So, while I was guarded in my answers (not to give too much away!), I feel that Roya and I were working together throughout the process. She gave me the space I needed while waiting for results from other interviews and was never pushy. Overall, it was a very positive experience. When I had to tell Roya that I accepted another offer, her congratulatory message was sincere, and she stayed true to her word that ultimately our goal during this process was to find the right role for me. I would highly recommend Roya to any colleague looking for a new position and would gladly work with her again.

10 April 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Alex,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Roya. We look forward to the possibility of assisting you in your career journey in the future!

Rated 3 out of 5 stars

Not good for US employment

The company outsources payroll to the county of work. They do not define client requirements specifically and they attempt to fix their mistakes as they evolve.

3 March 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Nancy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us didn't meet your expectations. We take all feedback seriously and are continuously working to improve our processes. Your comments about defining client requirements and addressing mistakes are noted, and we'll take them into consideration as we evolve. If there's anything specific you'd like to discuss further, please don't hesitate to reach out to us directly.

Many thanks,
The Verbatim Pharma Team

Rated 5 out of 5 stars

I recently changed my job after more…

I recently changed my job after more than 5 years in the same company after I was contacted by this company for a vacancy in my area (netherlands).
I can truthfully say that I had a very great experience with Verbatim Pharma, from the initial interview up to the recruitment process and the offer letter.
C.T. has explained everything in details, and could answer all my questions and doubts.
I would recommend them to every employer.

1 April 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Federico,

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Chloe. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Amazing service

I was guided by Mona thru the whole process of the application and it was wonderful. She is an outstanding woman that cares about their customers/hires and goes beyond 5* level service! Definitely a great company to work with.

8 March 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Coen,

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Mona and her service. We appreciate your recommendation and we hope to be of help again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Would like to praise the company for its customer centric approach, helping the candidate from profile matching until signature of the contract.
Would like to thank Jordan for the great support and recommend Verbatim Pharma as a recruitment partner .

4 March 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Leonardo,

Thank you for your great review! We're so happy to hear about your positive experience working with Jordan. We're here to support our candidates every step of the way. Thank you for choosing Verbatim Pharma!

Rated 5 out of 5 stars

I had the privilege to work closely…

I had the privilege to work closely with Roya from Verbatim Pharma in the selection process for a new job opportunity. I experienced Roya as an uprightness person with an enormous professional mindset and attitude, always engaged and motivated to drive successful result and outcome.
Roya is an highly skilled, knowledgeable and her personal dedication is simply amazing.
Her expertise coupled very good communication skills, organization talent with attention to details, supportiveness and guidance during the full recruitment process, personal availability and stricked follow-up and prep sessions makes of her a fine and proficient and valuable recruiter.
The passion that she puts into her work, works contagious and must be considered as truly fantastic.
I most certainly would like to work with Roya again in the future.
I strongly recommend Roya from Verbatim Pharma if looking to find a new job.

2 February 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Hi Geert,

Thank you for your lovely review! We're thrilled to hear about your positive experience working with Roya. Should you ever seek assistance in finding a new job opportunity, Roya and the Verbatim Pharma team will be here to support you every step of the way. Thank you again for your kind words!

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