As a previous customer of Vector cloud, we noticed after a change in team and ownership that we weren’t receiving emails from certain companies. It turns out the new management was block... See more
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Vector Cloud fell way below our expectations. They have failed to deliver on many of the commitments they made to us, and have even ended up causing us IT issues which we were forced to take the l... See more
Our Company has used VectorCloud for a number of years and their response times are second to none. Always willing to help or liaise with third party vendors where required and help wherever they can.... See more
Very poor value for money.
Company replied
Company details
Written by the company
VectorCloud are a leading IT Support provider who offer a fantastic range of services to Organisations in Glasgow and Edinburgh, including: Proactive IT Support and Monitoring Cyber Essential Accreditation Data Backups and Business Continuity Microsoft Office 365 Hosted Exchange Email Fantastic Customer Service We are extremely proud of our customer service record as can be seen by the comments on Trustpilot. Our success is based on our highly qualified team providing a fast reliable service which creates happy repeat customers. We deal with any customer problems in a fast and efficient manner.
Contact info
48 Grovewood Business Centre, Strathclyde Business Park, ML4 3NQ, Bellshill, United Kingdom
- 01698 430111
- hello@vectorcloud.co.uk
- vectorcloud.co.uk
Great Backup
Services are not required every day but - when they are required - Service is Quick, Effective, efficient and most importantly problems issues are always Solved to our Satisfaction.
14 December 2017
Unprompted review
Reply from VC
Hello Billy, thank you for taking the time to post a review we appreciate customer feedback as it always helps us to improve our service.
I am sorry to hear of the continued performance issues you have experienced with your 3rd party CAD software on your PC.
Although these issues have been ongoing, your pc is now at an age which would warrant a proactive replacement.
If you would like us to provide recommendations and costings, please do not hesitate to contact me directly.
I will ensure we liase with the software vendor to establish the desired specification.
Kind Regards
Kevin
Trusted Partner
Trusted Partner
Vector have been my firm's network and IT support partner for years. At all times they have demonstrated technical competence, reliability and - when network problems have arisen - they have always gone the extra mile to get everything back up and running as soon as is humanly possible.
Vector comes highly recommended.
4 December 2017
Unprompted review
Team are always helpful and quick to …
Team are always helpful and quick to resolve issues
27 November 2017
Unprompted review
Excellent service received
Excellent service received - delighted with the approach that Vector staff applied to our server replacement.
29 September 2017
Unprompted review
Very happy!
Very happy with how Iain handled my issue. He was very thorough and continually checked up on everything until he was sure it was working as it should. Great service! :)
23 August 2017
Unprompted review
Impressive
Professional IT Company with real knowledgeable staff always ready to listen to problems and more importantly using their expertise to fix them.
21 August 2017
Unprompted review
Great Company - Always Reliable
We've been working with VectorCloud for a couple of years and they've always looked after us well. Recommend them highly!
17 August 2017
Unprompted review
Prompt and professional service as …
Prompt and professional service as always
16 August 2017
Unprompted review
Absolutely delighted with response and …
Absolutely delighted with response and solution. Extremely professional and helpful in all departments!
16 August 2017
Unprompted review
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