VapeDNA 

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Rated 1 out of 5 stars

They re scammers !!!! I ordered 2 weeks ago they refused provide tracking number!!!!!!!!!!!!!!!! Item never arrived!!!!!!!!do not buy of them !!! Phone number and email address fake !!!!!!!!

Rated 1 out of 5 stars

I like many people mentioned here have just been through the same rigmarole of dealing with this company. States Australian company but really from China, 5-9 day turn around time stated, yet he... See more

Rated 1 out of 5 stars

At time of purchase the merchant looked Australian and offered Aust. Post - however tracking for shipping received was from china - for me it's now been 3 weeks which if far too long for a domestic it... See more

Rated 1 out of 5 stars

I have asked them for tracking information three times over the past week and they just keep saying they'll look into it and sorry for the delay. It also shouldn't take a week to ship within Australi... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Australia & New Zealand's leading vape store 💨


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY from this company

DO NOT BUY from this company! If I could give a zero star rating I would. They are a scam and should be put out of business. They will respond quickly to your questions or enquires up until after you have paid for the items ordered and then.............nothing! Not cool, they should be ashamed.

3 February 2020
Unprompted review
Rated 1 out of 5 stars

Thieves. 0 Stars. Disgusting people with no morals.

I believe majority of the positive reviews of this site are fake.

I purchased a tank, 10 days later and I had no update, I asked the return it and they said it had been shipped (It had not).

I also purchased a mod, rda and a few other things before I realised they were dodgy.
They have broken their own terms and conditions on refunds and they have ceased all communication with me.

They robbed me of 250 hard earned dollars, Which I had been saving and is about half of my weeks pay.

I would recommend to everyone to never ever use this site.

30 January 2020
Unprompted review
Rated 1 out of 5 stars

Poor Service

Really disappointed with this shop. Service is non-existent. Partially my own fault because I should have checked out the reviews first. Definitely avoid dealing with this business.

20 December 2019
Unprompted review
Rated 1 out of 5 stars

Terrible, do not buy!

I read all the bad reviews, but bought from this place anyway. Purchased late November, said shipped the next day at 5-9 working days for delivery. And I've heard nothing since. AVOID!. DO NOT BUY FROM VAPEDNA!!

18 December 2019
Unprompted review
Rated 1 out of 5 stars

still waiting

still waiting. its been two weeks. they dont respond to emails no tracking number. i have dealt with many other onlines stores who are fantastic and i wish id have gone to one of those. vapedna are just terrible. im going to put in a paypal dispute and get my money back.

26 October 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY OFF THESE SCUM BAG PIECES OF…

DO NOT BUY OFF THESE SCUM BAG PIECES OF SH..T....! You will wait for three weeks to get your order and it’ll be wrong and some missing and they won’t fix the issue....!
STAY AWAY FROM THIS STORE....
SH...T PEOPLE WHO DESERVE TO ROT IN HELL...

25 October 2019
Unprompted review
Rated 1 out of 5 stars

Terrible ! Avoid them !

Terrible ! Avoid them !

$280 order placed on the 26th July.
Multiple messages, 0 answer.

Never received what I bought, order status never changed during the next 2 months.

They haven't even answered to Paypal after I filled a dispute.
Luckily, that was precisely what was needed to get refunded by the Paypal Buyer Protection.

They are terrible, stupid and disrespectful. Probably, the worst vape company I've ever dealt with !

If you don't want to lose time and money, just don't buy here.
Prices seem good but they just do dropshipping from China.
Fasttech/AliExpress are so much more reliable.

24 October 2019
Unprompted review
Rated 1 out of 5 stars

Firstly UI is very poor.

Firstly UI is very poor.
Took about 2 minutes loading the cart page before I could place my order.
2 weeks now and my product is still to arrive and they keep asking me for more cash to secure my package and also for some insurance s**t
Thanks to one of the reviews here on trustpilot I came across a site called Exoticvapesales (Exoticvapesales.com) is everything the reviewer said. Quality and efficiency all in one place and am so glad a company like Exoticvapesales exist. Now I don't have to move from one company to the other giving out my Money to some f**king scammers.
Stay off companies like VapeDNA.

15 October 2019
Unprompted review
Rated 1 out of 5 stars

trash

trash, items take over a month to arrive. to make it better its arrive broken. wont replace the items and the refund process is a complete f_ck around

12 October 2019
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

ITS A SCAM! no product arrived and everytime i asked the seller, he would ask for a few days, which turns into 3 weeks. Eventually i asked for a full refund and he stopped replying.

11 September 2019
Unprompted review
Rated 1 out of 5 stars

Wish I would had seen the reviews…

Wish I would had seen the reviews first. This company is a scam and my money is gone. Trust me don't do it!!!
rather go to McDavin Dispensary (mcdavindispensary. com) great quality products and great customer service all in one place
a friend directed me here and i now have a regular delivery on time

19 August 2019
Unprompted review
Rated 1 out of 5 stars

All you'll get are lies.

Ordered June 5th.
Shipped on the 10th.
Emailed after 2 weeks of not receiving a tracking number or correspondence, was told my order would be here within the next 3 days.
Another week passes, no order. Messaged again, no response.
Messaged again, was told to wait a few days.
Another week later there is nothing and they have started ignoring emails and refuse to provide a tracking number after being asked on 4 separate occasions.
Over a month and I haven't even got a confirmation that anything has been sent despite the item being listed as in stock.

11 July 2019
Unprompted review
Rated 1 out of 5 stars

Drop Shippers - 23 Days for Delivery

Item listed as in stock in Australia from their AU website.
Placed order on 1st June.
Item posted on 13 June.
I sent an email on 13 June to seek an explanation.
They replied on 14 June and asked me to wait 2 - 3 more days.
Finally received Aust Post tracking number on 19 June.
Received item as described on 24 June.
I will not order from VapeDNA again.

24 June 2019
Unprompted review
Rated 1 out of 5 stars

same problem as everyone else stay away…

same problem as everyone else stay away putting in a dispute with visa to get a refund f... these guys drop shippers i think which is illegal in AU will try and find some were to report them the item isnt in Australia they need to be shut down

5 June 2019
Unprompted review
Rated 1 out of 5 stars

I've been waiting 10 days for my order

I've been waiting 10 days for my order. No shipping number provided. Emailed them got a response saying it will come early next week. Will be lodging a dispute if not received in the next 5 bus day. I should have done my homework before I bought from this place. They should be shut down!!

13 April 2019
Unprompted review

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