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See what reviewers are saying

Rated 5 out of 5 stars

Honestly can't thank V5 enough, Maggie is an asset to the company. She went out of her way to help me nothing is too much trouble for Maggie. Best company I've ever dealt with to be honest don't hesit... See more

Rated 5 out of 5 stars

Applied online yesterday money in today! Simple application process they sent a very friendly agent out the same day to discuss everything and complete forms. Maggie and Pam in the office were very fr... See more

Rated 5 out of 5 stars

If you need cash quick to pay any unexpected bills they are great. If you get into any financial difficulties making your monthly payment they are very understanding and will help in any way they can.... See more

Rated 5 out of 5 stars

I found the V5 solutions people always very friendly, very caring and professional. They have good communication at every step, ensuring you don't feel pressurised into the loan. The process is quick... See more

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

V5 Solutions provides logbook loans and V5 loans throughout England and Wales. As a trusted lender with over 14 years experience we can provide you with the cash you need sooner than you think!


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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Rated 5 out of 5 stars

first class

have used v5 in Norwich on a few occasions I cannot speak highly enough of this company everything everytime I have borrowed has clearly explained when I have contacted the office with any queries they have been dealt with promptly the owner and office staff truly do know the meaning of excellent customer service

28 May 2015
Unprompted review
Rated 5 out of 5 stars

No fuss, no judging, just help when you need it

Trying to get a loan these days can be hard. V5 solutions are quick friendly and non judgemental. They treat you like a person during the quick and easy process. No anonymous computers just good old fashioned people service. I'd happily use again.

24 May 2015
Unprompted review
Rated 5 out of 5 stars

great service

Have been of great help....but the missed payment letters u a pain...even when u pay over the amount....ie...12 quid to pay...u pay 15 every week...miss one payment and u get a 9 quid letter...this needs addressing....but overall very good service

21 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I contacted V5 Solutions last night on their website and was immediately kept up to date with the process of my loan.
They were very helpful when I spoke to them on the phone and every part of the process was explained to me.
Everyone I dealt with was very professional and helpful.
As a result my loan was completed in less than 24 hours.
I would not hesitate to recommend this company.

19 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Have used V5 Solutions twice now for short term loans secured on my vehicle.

Excellent service, everything is responded to and arranged quickly. A representative came to fill in the paperwork the next day and the money was in my account about an hour later.

5 Stars

22 April 2015
Unprompted review
Rated 5 out of 5 stars

Very good service, quick and convenient

I was not able to produce certain documents needed so I was very pleased with the response that I could show alternatives. Visit to my home was at my convenience and with a very friendly, no pressure agent. Everything was explained very well and the paperwork is written in a simple understandable way not a load of jargon.

31 March 2015
Unprompted review
Rated 5 out of 5 stars

Helpful + friendly.

Used twice and would use again if I needed to. Recommended - as long as you know you can pay it back

20 March 2015
Unprompted review
Rated 5 out of 5 stars

Very Good Service

Applied for a loan and was given a higher offer than expected. Person serving was very polite and kind, cannot fault her at all. Would recommend V5 Solutions for any logbook loan.

15 January 2015
Unprompted review
Rated 5 out of 5 stars

Review

I found it a friendly service with no hassle

14 January 2015
Unprompted review
Rated 4 out of 5 stars

Fast, helpful and friendly staff

I have been with v5 for many years, they have always been very helpful and very understanding , very fast payout, staff always try to help the best they can, only downside interest is extremely high if use full length of time to pay loan, Mags is brilliant

27 December 2014
Unprompted review
Rated 5 out of 5 stars

excellant service

very helpful, every step of the way, staff second to none, very friendly and very helpful. made the transaction very fast and efficient.
A pleasure dealing with you
Thank you all so much

19 December 2014
Unprompted review
Rated 5 out of 5 stars

Awesome service

I rang up and got an appointment straight away. As soon as I got there they started the paperwork. I was done within 40 mins.
Very good service.

26 November 2014
Unprompted review
Rated 5 out of 5 stars

Quickly and friendly service!

Great service, from me makin the first call everything was set up and I had the funds within no time at all. Everyone I've dealt with so far have been professional and really helpful, would definitely recommend!!

14 July 2014
Unprompted review

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