working better than my previous experience with Mspy. few features not working like some snapchat one side messages in keylogger while screen shorts stopped. settings shown as fine but screen capture... See more
Company replied
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See what reviewers are saying
My experience was great! I had to have help getting it installed & the girl that helped me Nicky was so patient & Awesome! I also have looked at my dashboard & this app does exactly what it says it do... See more
Company replied
I was using a different website earlier than suddenly it switch to another website called Geo finder which belong to Umobix. I didn't noted it was another website so I paid 1$ at first then after... See more
It's the best smartphone monitoring app that I have come accross.. I have used other apps but none has this detailed tracking system. I did face some issues and Nicky Brown helped resolve everything w... See more
Company replied
Company details
Written by the company
uMobix is a brand new no hogwash mobile tracking app. We understand the importance of protecting the ones you love, which is why we dare not waste your time with something unworthy of attention. These are the activities you can get and will get with us: Calls, Facebook, GPS location, Instagram, Keystrokes, Messages (SMS), Snapchat, Telegram, WhatsApp and some more.
Contact info
63-66 Hatton Garden, 5th Floor, Suite 23, EC1N 8LE, London, United Kingdom
- support@umobix.com
- umobix.com
Breach of guidelines
I’m not used to android phones and was…
I’m not used to android phones and was nervous about the installation but the live agent helped me. It the best remote location service
8 December 2025
Unprompted review
Reply from uMobix
Hi, Terra R!
Thank you so much for your kind words! We’re glad our live agent was able to guide you through the installation, especially since Android phones can feel a bit unfamiliar at first.
We’re happy to hear that the service is working well for you. If you ever need assistance again, you can always reach us through our support chat or email — we’re here to help!
Best wishes,
uMobix team
Auto-renew confusion
I didn’t realize my plan would continue automatically, thought it stopped after one month. That’s partly my fault for not reading closely, but I do wish it were more obvious. App itself works quite nicely though
24 November 2025
Unprompted review
Reply from uMobix
Hi, Ken Penney!
Thank you for your feedback!
We’re sorry the renewal details weren’t as clear as they should have been. Our plan does renew automatically, but there is always an option to disable auto-renewal at any time, both before and after the purchase.
We’re glad to hear the app itself works well for you, and if you ever need help managing your subscription or anything else, we’re always here to assist!
Best wishes,
uMobix team
Julia Manson
My assisting agent, Julia M., was very helpful. Her instructions to solve my issues were clear and concise, and much appreciated.
1 December 2025
Unprompted review
Reply from uMobix
Hi, Pjm!
Thank you for sharing your feedback with us — we truly appreciate it. We’re very glad to hear that your experience was positive and that Julia was able to assist you so clearly and effectively. Knowing that her guidance helped resolve your issue means a lot to our team.
We’ll continue improving uMobix to make your experience even better.
Best wishes,
uMobix team
The Best App!!
It is awesome! It does everything that It is advertised to do! For one it is the best remote location tracker! It is even help me find the phone when it was lost the targeted device. Anytime you need help you can always get a hold of someone! Keep up the good work! And Julia help me with my problem today keep up the good work there!
1 December 2025
Unprompted review
Reply from uMobix
Hi, Dora!
Thank you for taking the time to share such a wonderful review with us — your feedback means a lot!
We’re thrilled to hear that the tracking features worked perfectly for you and even helped you locate a lost device. It’s great to know that our support team was able to assist whenever you needed.
We’ll keep working hard to make your experience with uMobix even better.
Best wishes,
uMobix team
It was a little tricky to get it…
It was a little tricky to get it installed because I wasn’t familiar with androids. But the customer service is on point and always helped me! They’re great!! This is the best phone monitoring service ever! Highly recommend. Customer service is superb!!
30 November 2025
Unprompted review
Reply from uMobix
Hi, Laura!
Thank you so much for your kind words!
We’re really glad to hear our team was able to guide you through the installation and make everything easier. We’re thrilled that you’re enjoying the service, and we truly appreciate your recommendation.
If you ever need anything else, we’re always ready to help!
Best wishes,
uMobix team
I want to cancel my subscription…
I want to cancel my subscription however it won’t let me log in to cancel it and no matter how many times I try change the password nothing is working and they are trying to take the money out of my account honestly unacceptable
29 November 2025
Unprompted review
Reply from uMobix
Hi, Mareeha!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
uMobix team
Gaining confidence
This software did a wonderful job it's the best remote location tracker, I implemented it on my kids phone with their consent and they are now much more confident when gaining their indipendence, the best part? Julia, the best Support Specialist there is
24 November 2025
Unprompted review
Reply from uMobix
Hi, Alex!
Thank you so much for sharing your experience — we’re really glad to hear the app helped your family feel more confident and secure. It’s great that everything worked smoothly for you. And we absolutely agree — Julia is amazing, and we’ll make sure she sees your kind words!
We appreciate your trust and are always here if you need anything.
Best wishes,
uMobix team
Reply from uMobix
Hi, Ken Wang!
Thank you for your feedback!
We’re glad you’re enjoying the app. We’ll take your note about quicker updates into account as we continue improving.
Best wishes,
uMobix team
Nicky Brown helped me through the…
Nicky Brown helped me through the installation process! I wouldn’t have been able to get through it with out her. It’s all straight forward but I’m not phone savvy at all and it was nice having help asap!
20 November 2025
Unprompted review
Reply from uMobix
Hi, Sonja Burgin!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that Nicky was able to help you through the installation process and make it straightforward.
We will continue improving uMobix to make the user experience only better.
Best wishes,
uMobix team
Reply from uMobix
Hi, Rose Wilkie!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you find the interface nice and easy to handle.
We will continue improving uMobix and make the user experience even better.
Best wishes,
uMobix Team
Reply from uMobix
Hi, More Michael!
Thank you so much for your feedback!
We're really happy to hear everything is working smoothly for you so far.
We will continue improving uMobix and make the user experience only better.
Best wishes,
uMobix team
Great customer support
Nicky Brown gave me great support when I struggelt with connecting the target device. Now it runs perfect! THANKS!
11 November 2025
Unprompted review
Reply from uMobix
Hi, Ralf Müller!
Thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that Nicky was able to assist you and that everything is running perfectly now!
Your feedback means a lot, and we’ll keep working hard to make uMobix even better.
Best wishes,
uMobix team
paid a pretty penny to get scammed
So costly, doesn't work, impedes target devices internet efficiency and battery life SIGNIFICANTLY. Customer service did not help me whatsoever. When I asked to cancel and get a refund, they disappeared from availability and told me to email them. Not worth the money. Waiting until they prove they didn't scam me, then maybe I will change my rating.
10 November 2025
Unprompted review
Reply from uMobix
Hello Katalina,
We’re sorry that your experience with us wasn’t as smooth as we’d hoped.
We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@umobix.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
uMobix Team
REFUND my money!!
I paid £0.97 for a trial period but then when I wanted to cancel the subscription their website said my account doesn’t even exist. They tried to charge me £23 something first, I immediately cleared out my bank account. Then they started charging me £47.99 again and again. For a while my bank declined it but today the payment went through. I have emailed the support team already. Please REFUND! Let me know what details you need from my side. Thanks
10 November 2025
Unprompted review
Reply from uMobix
Hello Ishika,
We’re sorry that your experience with us wasn’t as smooth as we’d hoped. Your feedback helps us improve and provide better service moving forward.
A refund has now been processed, and you should receive it within a few business days.
We truly appreciate your patience and understanding.
Kind Regards,
uMobix Team
Chat Help
I needed assistance with the app and Victoria Davis came on the chat and resolved the issue for me. Highly recommend her if you're ever needing help!
9 November 2025
Unprompted review
Reply from uMobix
Hi, Aimee!
We’re so glad to hear Victoria was able to help you out!
She’ll be happy to know her support made a difference. Thanks for taking the time to share your experience and for recommending her.
Best wishes,
uMobix team
Works fine on android
Honestly was skeptical coz reviews were mixed. But been 3 months and I’m really satisfied. Works fine on android, no lag.
9 November 2025
Unprompted review
Reply from uMobix
Hi, Harley Thornton!
We really appreciate you giving us a chance despite the mixed reviews — and we’re thrilled to hear everything’s been running smoothly for you!
Thanks for sticking with us and sharing your experience.
Best wishes,
uMobix team
no regrets buying this
no regrets buying this, peace of mind is priceless.
7 November 2025
Unprompted review
Reply from uMobix
Hi, Zachary Bentley!
We’re so happy to hear that you’re satisfied with your purchase — peace of mind truly is priceless!
Thank you for trusting our service and sharing your experience.
Best wishes,
uMobix team
This is the best smartphone monitoring…
This is the best smartphone monitoring app ive came across. Customer service is on point super quick response always Nicky Brown is very knowledgeable and always willing to go the extra mile. I swear by this app and have been using it for the last 5 years maybe alil less but I will continue to bc not knowing is something I cant deal with or being lied too.
7 November 2025
Unprompted review
Reply from uMobix
Hi, Kerri Kenyon!
Thank you so much for your kind words and long-time trust!
We’re thrilled to hear you’ve had such a great experience and that our support team, especially Nicky, has been helpful. We truly appreciate your loyalty!
Best wishes,
uMobix team
Kind support
Installation was not super easy but support literally walked me thru. After restart everything worked. Now I don’t touch it, it just runs.
7 November 2025
Unprompted review
Reply from uMobix
Hi, Millard Gervais!
Thank you for sharing your experience!
We’re really glad to hear everything is running smoothly now! Thanks for your patience during the setup — our support team will be happy to know their help made a difference.
Best wishes,
uMobix team
The con artists keep taking my money
The con artists keep taking my money! Service is sh*t. Customer services keep saying it cancelled and then they take more money!
8 October 2025
Unprompted review
Reply from uMobix
Hello Lloyd,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@umobix.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
uMobix Team
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