UENI Reviews 8,543

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding website design and setup. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with customer service, mentioning that their guarantee was misleading or that the process to communicate via email for website changes was clunky and inefficient. A few people also reported problems with domain transfers and losing emails.

What people talk about most

Website

Consumers find the website creation process to be a positive experience. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism.... See more

Service

Customers had positive experiences with service. Many reviewers found the service simple, comprehensive, and... See more

User experience

Reviewers consistently report positive feedback about user experience. Customers highlight that the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more

Company replied

Rated 5 out of 5 stars

My experience so far has been above anything I could have imagined. Elizabeth and her team really went above and beyond to take my ideas and incorporate them into the site. The initial presentation by... See more

Company replied

Rated 5 out of 5 stars

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more

Company replied

Rated 5 out of 5 stars

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more

Company replied


Company details

  1. Website Designer
  2. Business to Business Service
  3. Software Company

About UENI

Written by the company


Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.

UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. 

For a small monthly fee we deliver:

  • Professional website done in one week
  • Integrated online store and booking system
  • Custom domain & email
  • Easy-to-use website editor
  • 1:1 Zoom launch call and ongoing support on live chat 


Learn more



About us 

UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.

Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.

We provide a quick, easy, low-cost solution to help small businesses create a strong online presence. 

Each website is optimized to be clean, load fast, and rank high in search engine results.

Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started! 


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had issues with completing my Google…

I had issues with completing my Google Business Profile and received exceptional guidance from Rumi who explained the process in detail. I was able to complete the video with no issues! I appreciate the explanation and excellent service!

4 May 2026
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Reply from UENI

Hi Crystal!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

I got a really nice website for a fair…

I got a really nice website for a fair price.

1 May 2026
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Reply from UENI

Hi Cristopher!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Simple, Fast & Professional Website Setup That Actually Works

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your business look credible online and attract clients quickly. Great for turning ideas into a real online presence without overwhelm.

26 April 2026
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Reply from UENI

Hi Cathy!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

Mateo was very thorough

Mateo was very thorough. Answering all of our questions and concerns. He made me feel welcomed. There was no rush in our decision making. When he showed me the website, I was floored by hiw it met all of our needs. And to top it all off the pricing was transparent and very affordable

3 May 2026
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Reply from UENI

Hi Carlos!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 3 out of 5 stars

I need to be able to use like godaddy…

I need to be able to use like godaddy services

2 May 2026
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Reply from UENI

Hi there,

We're sorry to read this review, and we'd like to improve your experience with us.

Our team will get in touch shortly so we can better understand what GoDaddy services you want to integrate and give you a hand with that.

All the best,
The UENI team.

Rated 5 out of 5 stars

Marilia Gomes

The support person, Marilia Gomes is very kind, knowledgeable and accomodating when I requested changes..

1 May 2026
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Reply from UENI

Hi Imani!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

A website to be proud of.

I received their help rather than being sent instructions I don't understand so, couldn't follow. Ueni was straight forward, quick and friendly.

23 April 2026
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Reply from UENI

Hi Maryanne!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

She was very informative about my…

She was very informative about my options on this plan. She sold me around my website to things I didn't know was available to me. She gave great suggestions about growth and marketing. All around great call I learned alot and feel that I'm much better informed about my options.

1 May 2026
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Reply from UENI

Hi Carmen!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

Quality of the Merchandise

Professionalism:
Marillia, my Presentator,has been really great. Answered all my questions in a satisfying manner.
Thanks a lot,Marillia!.

1 May 2026
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Reply from UENI

Hi Marc!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 2 out of 5 stars

I have lost my emails because you…

I have lost my emails because you cannot support from the domain I got from go daddy.

9 April 2026
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Reply from UENI

Hi there,

We're very sorry to read this review.

Please note that all of our plans and websites allow you to connect a GoDaddy domain that you own and the emails you have with GoDaddy, so you can keep using them.

Our team will get in touch shortly to guide you on how this is done and solve this as soon as possible.

All the best,
The UENI team.

Rated 5 out of 5 stars

A very responsive customer support

A very responsive customer support

1 May 2026
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Reply from UENI

Hi Abigail!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

Professional & Knowledgeable Website Design

The UENI Team did an excellent job on my website. I spoke with Ariana who was very professional and knowledgeable about my website design and functionality. She was open to any questions I had and changes I wanted.

29 April 2026
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Reply from UENI

Hi Johnnie!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Easy to work with

Easy to work with

1 May 2026
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Reply from UENI

Hi Timothy!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

The Experience

My experience with the TECH Reps has all been great, and they're very knowledgeable. I have enjoyed the experience.

1 May 2026
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Reply from UENI

Hi Sherika!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 4 out of 5 stars

Experienced

I like how UENI listens to my concerns, make suggestions and execute the necessary edit. I look forward to our continued branding and growth.

23 April 2026
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Reply from UENI

Hi there!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

Great experience got a lot accomplished. Can’t wait to see the final results.

The session went great, very informative. The way they rearranged and went over some rough spots on my website was great. Learned a lot of stuff about integration website order that I didn’t know before a great conversation. The man understood exactly what he was talking about knew what direction I was trying to go in and was making every effort to make sure I had things running up and smooth as possible as soon as possible. Great customer service thank you you and I.

30 April 2026
UENI logo

Reply from UENI

Hi Bret!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Julio provided excellent customer…

Julio provided excellent customer service while helping me with a website edit I couldn’t figure out on my own. He was knowledgeable, and quickly resolved my issue, making the process stress-free. I only wish I had contacted them earlier. I truly appreciate his professionalism and willingness to help—highly recommend UENI!

30 April 2026
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Reply from UENI

Hi Tara!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

Rated 5 out of 5 stars

EUNI normally completes websites within…

EUNI normally completes websites within seven days, and onboarding calls are usually booked for the following week. Euberto and his team went out of their way to offer us an onboarding call four days sooner than their calendar allowed. Their willingness to accommodate us made a meaningful difference, and we’re genuinely grateful.

30 April 2026
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Reply from UENI

Hi Marlyn!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Detail of the site and the person…

Detail of the site and the person providing the tour was knowledgable. Minor typos need correction but the layout is a great start for me to work with.

30 April 2026
UENI logo

Reply from UENI

Hi Will!

Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out. We'll be glad to help you!

All the best,
The UENI team.

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