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Toolsidee / De Goudse Gereedschaphandel Reviews 3,298

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the ease of navigating the website, which offers a wide selection of tools. Many appreciate the straightforward ordering process, various payment options, and the clear information provided regarding shipping. The delivery service is often highlighted for its speed and efficiency, with many people receiving their orders quickly and well-packaged. However, some customers experienced issues with product quality or accuracy of descriptions, such as items not matching website specifications or arriving damaged. A few people also reported problems with delivery, including delays or items not being received despite paying for expedited shipping. There were also occasional mentions of difficulties with customer service when trying to resolve issues with purchases.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and service. While many customers praise the great... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and reasonable... See more

Website

Consumers generally express satisfaction with the website, highlighting its ease of use, clear navigation,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting reasonable prices and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased a tile cutter and track. Asked to review before receiving the product after est delivery with possibility to win power tools (how can you not accept). Would have thought I would review once... See more

Company replied

Rated 4 out of 5 stars

Easy to order & great products, removed 1 star as had a glitch with numbers ordered, but quickly resolved by customer service.

Company replied

Rated 4 out of 5 stars

looking for a specific machine, and Toolsidee, had exactly what I was looking for at a great price, thanks you.

Company replied

Rated 5 out of 5 stars

Site is very easy to navigate, orders are straightforward and there is plenty of payment options as well as shipping. Shipping seems to be reasonable short, there’s also a fast version for extra cost(... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Parts Market
  3. Car Accessories Store
  4. Car Equipment Accessories Store

Written by the company

At Toolsidee, you'll find everything you need in the world of tools and machines – from small hand tools to large workshop equipment. For nearly 10 years, we've been supplying high-quality products to both private individuals and businesses. With a wide product range, competitive prices, and fast delivery, our goal is to support every DIY enthusiast, professional, and craftsman. Whether you're looking for compressors, tool trolleys, welding equipment, polishing tools, or garden tools – Toolsidee has you covered. Why customers choose Toolsidee: Fast delivery, often within 1–3 working days Expert customer service Reliable, high-quality products Clear and detailed product information Toolsidee stands for service, quality, and competitive pricing – every single day.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy and cheap

Fast, great selection and cheap!

6 May 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be able to help you again in the future.

Rated 1 out of 5 stars

Do not buy from this company!!!

Do not buy from this company!!!!
They offered a sale on a non-working product and only replied to emails to delay the return period...

20 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Dear customer,

We are sorry to hear that your expectations of us were not met. Could you please reach us via our email address: support@toolsidee.com? We will then look into how to resolve this.

Rated 5 out of 5 stars

Great place where to buy tools

Great place where to buy tools, good quality for good value

30 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.

Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY

DON'T BUY FROM THIS COMPANY
I place an order on wednesday last week, now its wednesday, so more than one week, and I had to call several time from last Friday because I can see that the items still didn't left the warehouse.
The assistance is totally unhelpful, they are not able to tell me what is happening with my order and apparently they can't reach the warehouse.
Nobody never contact me to explain what happens with the order and why is delay, since the order that I place was write to be delivered in a few working days.
I ask for a refund, but its look like that is me that I have to call and lose time try to fix it.
Don't trust this company is a total scam

22 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Dear customer,

Thank you for your review.

We understand your frustration regarding the delay. You contacted us several times about the delivery, and we checked your order each time. Unfortunately, the order was not yet complete and therefore not ready for shipment, which caused the delay.

At your request, the order has now been cancelled, credited, and fully refunded.
You will receive the refund confirmation from us and from your payment provider.

Rated 5 out of 5 stars

Great price for this cement mixer

Great price for this cement mixer, the delivery costs are very reasonable. The quality looks good too.

26 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Good very good

25 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Great company with great value for the…

Great company with great value for the items on their website, flexible delivery option, different option for payment.

24 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Top class website alway good stock and…

Top class website alway good stock and fast delivery A++++

21 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.

Rated 1 out of 5 stars

Help

Hi there, not gonna go into the issue here but am only posting here to try and get a reply from this company. I have emailed 4 times, tried the contact me page on the website and tried to phone numerous times but the number is not recognised. If someone from customer service could get back to be I'd greatly appreciate it.

16 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Hello,

Thank you for your message.

I understand your frustration, and I’m sorry to hear that you felt you weren’t able to reach us. I can confirm that we did speak with you by email yesterday, and your case is currently being investigated internally. As soon as we have an update, we will contact you right away.

Thank you for your patience while we look into this.

Rated 5 out of 5 stars

Super!!!!!!!

16 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Hartelijk dank voor uw positieve recensie! We zijn blij te horen dat u tevreden bent met onze service. We hopen u in de toekomst opnieuw van dienst te kunnen zijn.

Rated 5 out of 5 stars

Good

Easy to order, have anything you need!

14 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be able to help you again in the future.

Rated 5 out of 5 stars

Great website and amazing customer…

Great website and amazing customer services.

13 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 4 out of 5 stars

Easy to order & great products

Easy to order & great products, removed 1 star as had a glitch with numbers ordered, but quickly resolved by customer service.

12 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

A no nonsense site

A no nonsense site, well laid out.

12 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Good service and fast delivery

Good service and fast delivery

10 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Easy instructions and simple forms

Easy instructions and simple forms

10 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Decent prices and service

Decent prices and plenty, easy to read info to compare products.

3 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Very competitive Price

website is easy to use and the prices are very competitive. As I live in the UK, the £18 delivery cost shold be taken into account if your thinking of only buying only one item.

2 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Very easy to use

Very easy to use! Will do again

2 April 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.

Rated 5 out of 5 stars

Great my friend 10/10

26 March 2026
Unprompted review
Toolsidee / De Goudse Gereedschaphandel logo

Reply from Toolsidee / De Goudse Gereedschaphandel

Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie mit unserem Service zufrieden sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

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