Purchased a tile cutter and track. Asked to review before receiving the product after est delivery with possibility to win power tools (how can you not accept). Would have thought I would review once... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order & great products, removed 1 star as had a glitch with numbers ordered, but quickly resolved by customer service.
Company replied
looking for a specific machine, and Toolsidee, had exactly what I was looking for at a great price, thanks you.
Company replied
Site is very easy to navigate, orders are straightforward and there is plenty of payment options as well as shipping. Shipping seems to be reasonable short, there’s also a fast version for extra cost(... See more
Company replied
Company details
Written by the company
At Toolsidee, you'll find everything you need in the world of tools and machines – from small hand tools to large workshop equipment. For nearly 10 years, we've been supplying high-quality products to both private individuals and businesses. With a wide product range, competitive prices, and fast delivery, our goal is to support every DIY enthusiast, professional, and craftsman. Whether you're looking for compressors, tool trolleys, welding equipment, polishing tools, or garden tools – Toolsidee has you covered. Why customers choose Toolsidee: Fast delivery, often within 1–3 working days Expert customer service Reliable, high-quality products Clear and detailed product information Toolsidee stands for service, quality, and competitive pricing – every single day.
Contact info
Ambachtweg 19, 2841MA, Moordrecht, Netherlands
- +31182787368
- support@toolsidee.nl
- toolsidee.com
4.3
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be able to help you again in the future.
Do not buy from this company!!!
Do not buy from this company!!!!
They offered a sale on a non-working product and only replied to emails to delay the return period...
20 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Dear customer,
We are sorry to hear that your expectations of us were not met. Could you please reach us via our email address: support@toolsidee.com? We will then look into how to resolve this.
Great place where to buy tools
Great place where to buy tools, good quality for good value
30 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.
DON'T BUY FROM THIS COMPANY
DON'T BUY FROM THIS COMPANY
I place an order on wednesday last week, now its wednesday, so more than one week, and I had to call several time from last Friday because I can see that the items still didn't left the warehouse.
The assistance is totally unhelpful, they are not able to tell me what is happening with my order and apparently they can't reach the warehouse.
Nobody never contact me to explain what happens with the order and why is delay, since the order that I place was write to be delivered in a few working days.
I ask for a refund, but its look like that is me that I have to call and lose time try to fix it.
Don't trust this company is a total scam
22 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Dear customer,
Thank you for your review.
We understand your frustration regarding the delay. You contacted us several times about the delivery, and we checked your order each time. Unfortunately, the order was not yet complete and therefore not ready for shipment, which caused the delay.
At your request, the order has now been cancelled, credited, and fully refunded.
You will receive the refund confirmation from us and from your payment provider.
Great price for this cement mixer
Great price for this cement mixer, the delivery costs are very reasonable. The quality looks good too.
26 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.
Good very good
25 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.
Great company with great value for the…
Great company with great value for the items on their website, flexible delivery option, different option for payment.
24 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.
Top class website alway good stock and…
Top class website alway good stock and fast delivery A++++
21 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be of service to you again in the future.
Help
Hi there, not gonna go into the issue here but am only posting here to try and get a reply from this company. I have emailed 4 times, tried the contact me page on the website and tried to phone numerous times but the number is not recognised. If someone from customer service could get back to be I'd greatly appreciate it.
16 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Hello,
Thank you for your message.
I understand your frustration, and I’m sorry to hear that you felt you weren’t able to reach us. I can confirm that we did speak with you by email yesterday, and your case is currently being investigated internally. As soon as we have an update, we will contact you right away.
Thank you for your patience while we look into this.
Super!!!!!!!
16 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Hartelijk dank voor uw positieve recensie! We zijn blij te horen dat u tevreden bent met onze service. We hopen u in de toekomst opnieuw van dienst te kunnen zijn.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to be able to help you again in the future.
Great website and amazing customer…
Great website and amazing customer services.
13 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Easy to order & great products
Easy to order & great products, removed 1 star as had a glitch with numbers ordered, but quickly resolved by customer service.
12 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Decent prices and service
Decent prices and plenty, easy to read info to compare products.
3 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Very competitive Price
website is easy to use and the prices are very competitive. As I live in the UK, the £18 delivery cost shold be taken into account if your thinking of only buying only one item.
2 April 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Reply from Toolsidee / De Goudse Gereedschaphandel
Thank you very much for your positive review! We are happy to hear that you are satisfied with our service. We hope to serve you again in the future.
Great my friend 10/10
26 March 2026
Unprompted review
Reply from Toolsidee / De Goudse Gereedschaphandel
Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie mit unserem Service zufrieden sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
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