Thomas Whiting Ltd Reviews 262

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and straightforward. The service provided is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the company goes above and beyond to ensure a stress-free process. People consistently mention feeling well-informed and guided through every step, with all questions answered patiently and clearly. The dedication and hard work of the team are often cited as key factors in achieving positive outcomes, with many customers expressing gratitude for making their goals a reality.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free journey from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, soluti... See more

Company replied

Rated 5 out of 5 stars

If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find anot... See more

Company replied

Rated 5 out of 5 stars

Great advisors and the guardians of change throughout our ten years of home ownership. We recently wanted to use some equity to make home improvements. A ten minute phone call and 15 second approval p... See more

Company replied

Rated 5 out of 5 stars

Hugh thanks to Jenna Salmon for assisting finding a lender for our remortgage to purchase another property. She has been incredibly helpful, patient and supportive from the beginning and we hone... See more

Company replied


Company details

  1. Financial Consultant
  2. Life Insurance Agency
  3. Mortgage Broker

Written by the company

Thomas Whiting Ltd – Independent Financial Advisers in Bolton, Serving the North West & UK Thomas Whiting Ltd is an independent financial advisory firm based in Bolton, providing trusted financial advice to clients across the North West of England and throughout the UK. We help individuals, families, and business owners make confident, informed decisions about their finances with clear, jargon-free advice. We specialise in pensions and retirement planning, investments, mortgage advice, and financial protection, offering a fully joined-up approach tailored to your personal circumstances and long-term goals. Why Choose Thomas Whiting Ltd? Independent Financial Advice – Whole-of-market advice, not tied to any provider Bolton-Based Advisers – Supporting local clients across Bolton, Greater Manchester, and the North West UK-Wide Service – Remote advice available for clients nationwide Personalised Financial Planning – Advice tailored to your goals, not generic solutions Experienced & Trusted – Clear, transparent advice you can rely on Ongoing Support – Long-term relationships with regular reviews as your needs change Our Financial Advice Services Pensions & Retirement Planning – Pension reviews, consolidation, and retirement income planning Investment Advice – Bespoke investment strategies aligned to your risk profile and objectives Mortgage Advice – First-time buyers, remortgages, home movers, buy-to-let, and complex cases Protection & Insurance – Life insurance, critical illness cover, and income protection At Thomas Whiting Ltd, we combine local expertise in Bolton with the ability to advise clients across the UK, delivering professional, reliable, and easy-to-understand financial advice. Visit www.thomaswhiting.co.uk to speak with an independent financial adviser and start planning your financial future today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

We were recommended Danny through a…

We were recommended Danny through a friend. He made the whole process really smooth sailing, found the best offer for us and guided us through every step of the way. I would reccomend to anyone who is looking to buy.

6 August 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased Danny was able to make the process smooth and guide you through each step while finding the best offer for you.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Dan the man

Second time using Dan for our mortgage, great communication throughout. He’s always gone above and beyond getting us the best deals. Would highly recommend! Thanks very much!

23 July 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased Dan was able to support you again and continue to deliver excellent communication and great mortgage deals. Going above and beyond is exactly what we aim for.

Thank you for the recommendation and for choosing us again.

Rated 5 out of 5 stars

First time buyers

We instructed Jenna after she was highly recommended by many people. As first time buyers the whole process is daunting. Jenna was always there to answer any questions or queries we had. Jenna throughly explained the process, and ensured we understood. We are really pleased with how fast Jenna sorted our mortgage and could not thank her enough. Jenna goes above and beyond for her clients, we had first hand experience of this as we needed things to move a little bit faster due to the circumstances.
I highly recommend Jenna!

14 July 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Jenna was able to support you as first-time buyers and make what can feel like a daunting process clear and manageable. Her dedication to moving things along quickly when needed really does make a difference.

Thank you for the recommendation, and congratulations on your new home.

Rated 5 out of 5 stars

Jenna has been wonderful in helping me

Jenna has been wonderful in helping me, she explained everything in detail and kept me informed at all times. Can 100% recommend thank you so much.

21 July 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for your review.

We’re really pleased to hear Jenna kept you fully informed and explained everything clearly throughout the process.

Thank you for the recommendation — it’s greatly appreciated.

Rated 5 out of 5 stars

Thomas Whiting Ltd Financial Advise

Thomas Whiting Ltd were recommended to me via a family friend.
Ashley, my Financial Adviser was assigned to me and I can say gave an excellent service in helping me to navigate the complex world of pensions.
He pulled together a total of 7 individual pensions and placed them with a reputable Pension Provider.
I am very pleased that I went with Thomas Whiting Ltd and Ashley and wouldn't hesitate in recommending this excellent company to my family and friends.

13 July 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review Eddie.

We’re really pleased to hear you received excellent support navigating your pensions and that everything was brought together clearly and effectively. Helping simplify complex financial matters and putting the right arrangements in place is exactly what we aim to do.

Thank you for trusting Thomas Whiting Ltd and for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

The best in the business

Andy is an outstanding financial adviser who specialises in mortgages and has been instrumental in guiding us through property purchases, as well as situations where we ultimately decided not to proceed. His expertise as an independent adviser means he always finds the best deals tailored to our needs, and his calm, patient approach makes even the most complex financial matters easy to understand.

Andy takes the time to thoroughly assess our financial situation and deposit requirements, ensuring we are matched with the most suitable mortgage options. He has supported us at every stage of the buying process – from completing applications to resolving survey issues – and has always been available to answer questions with clear, straightforward, and unbiased advice. On occasions where a purchase wasn’t right for us, Andy’s honest and independent guidance gave us the confidence to make informed decisions and step away when necessary.

Beyond mortgages, Andy’s knowledge extends to insurance and wider banking needs. We have taken out insurance and banking products on his advice, including guidance on how much to invest and where. His recommendations have consistently secured us rates that beat the market.

I cannot recommend Andy highly enough – he is an exceptional financial adviser and a brilliant person to work with. We’ll continue to use Andy whenever we have financial decisions to make.

2 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for such a detailed and thoughtful review.

We’re delighted to hear how Andy has supported you across your property purchases and wider financial decisions. His independent, honest approach and ability to explain complex matters clearly are exactly what we pride ourselves on.

It’s great to know his guidance has helped you make confident, informed decisions — both when moving forward and when choosing not to. Thank you for your trust and recommendation, and we look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Great advice and support through the mortgage mind field

Myself and my family have used Andrew Skinner at Thomas Whiting several times over the last few years and he has always provided excellent advice and service. He always looks for the best options to suit individual circumstances and finds solutions to any situation along the way. I would definitely recommend to anyone looking for financial advice or support.

25 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks Amanda, Andrew is certainly a valuable member of the team.

Rated 5 out of 5 stars

Andrew Skinner has helped our family…

Andrew Skinner has helped our family for around 15 years now with any financial issues, most recently a mortgage. Every step is explained, various options provided and time given to decide on how we want to proceed. We would not be in the position we're in today without his help and advice. Cannot recommend Andrew highly enough!

22 November 2024
Unprompted review
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Reply from Thomas Whiting Ltd

Glad Andrew has been able to assist you Stephanie

Rated 5 out of 5 stars

Great overall service

Great personal service, appointments kept on time, clear explanations and additional products detailed and offered without any pressure. Highly recommend.

10 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks Tracy, glad we were able to help

Rated 5 out of 5 stars

Pension advice

Ashley gave us valuable advice on my pensions and sorted all the necessary paperwork. Ashley is very polite, always punctual, excellent at his job and very informative. Any queries you have he will always respond quickly. I would fully recommend this company for any financial advice.

10 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you Nicola for your Glowing recommendation

Rated 5 out of 5 stars

We instructed Jenna after she was…

We instructed Jenna after she was recommended to us and we knew we had made the right choice. Being first time buyers she was very understanding and answered everyone question or query we had. We’ve got our mortgage that was received quite quickly. Jenna was always happy to help and always kept us upto date on the process of the mortgage application. This was such a great help for us and would definitely recommend Jenna ⭐️⭐️⭐️⭐️⭐️

11 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for the 5 star rating Julie, glad Jenna could help

Rated 5 out of 5 stars

Jenna is amazing! Cannot recommend enough

We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, solution-focused, and kept us reassured throughout. It’s been a long process, and she’s answered countless questions along the way with patience and clarity. We genuinely couldn’t have done it without her. Thank you, Jenna!

10 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Jenna is very knowledgeable and certainly has patience, thanks for the feedback.

Rated 5 out of 5 stars

I am absolutely over the moon

I am absolutely over the moon, I cannot believe how easy and quick I have got my mortgage , had a 20 minute conversation with Danny Thursday ,i was quite busy so had to do this via messages , I sent over the information Danny asked for and before I knew it my application had been processed a few hours later and a valuation had been booked for the Monday morning , by Monday tea time I had received a valuation report and my application had been accepted. I never thought it would be this easy , I am so happy , what a way to start the week. I would recommend Danny to everyone !

9 June 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Glad Danny was able to deliver an efficient service

Rated 5 out of 5 stars

Ashley and Roisin were amazing with me…

Ashley and Roisin were amazing with me Remortgage. They found me the best deal And made it stress free for me. I would highly recommend.

8 November 2024
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for the review Danny, Glad Ashley and Roisin could help

Rated 5 out of 5 stars

Best mortgage advisor ever!!!

I've used Danny when buying my first house and now again for my second house. Been offered a few mortgage advisors and wasn't interested because I already had the best one around. Thanks Danny & Jenna for going above and beyond as always!

28 May 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for your continued support Laura, Danny & Jenna are a great team

Rated 5 out of 5 stars

Danny made the process so easy and…

Danny made the process so easy and stress free. Got me my mortgage so quickly. Definitely 100% recommend.

23 May 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks Josh, Glad Danny could help and hope you recommend Danny in the future

Rated 5 out of 5 stars

We would recommend Jenna Salmon!

Jenna Salmon was excellent throughout the whole process. Jenna was able to accommodate our unique circumstances to ensure we got our mortgage offer through successfully. Nothing was too much and she was always available to offer advice and support. Would highly recommend!

23 May 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for the review Lewis, pleased Jenna could provide advice and support

Rated 5 out of 5 stars

ONE OF THE BEST EXPERIENCES !

ONE OF THE BEST EXPERIENCES !

A colleague of mine met me as an act of God when I was properly played by credit agencies and their meticulous scams, despite having an impeccable record. This affected my mortgage application. My colleague referred me to Jenna as his experience was wonderful.

Jenna literally turned around all my concerns and took care of the paperwork with such promptness and precision....that we still haven't believed that she got our job done.

The professionalism, the communications and above all the pro-activeness to get the job done was THE REAL FACTOR !

My highest recommendations !

I am already planning for my next assignment through them !!

2 February 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for your review Muhammad, glad Jenna could help

Rated 5 out of 5 stars

Fast & Efficient

Can’t recommend Danny enough. Quick, simple, straight to the point and more importantly always finds a way!

Fantastic service.

20 March 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for your review Carl, That's Danny

Rated 5 out of 5 stars

Danny Salmon

I honestly cannot recommend Danny enough. Myself and my partner are both first time buyers and a friend of ours recommended Danny to us. He has been amazing throughout the whole process. He has been on hand for us from start to finish with any questions we had, big or small! Danny explained everything in detail so we both had an understanding of what was happening during every step. He kept us updated regulalarly through the process and has just been amazing through the entire process. He went above and beyond. What is usually a very stressful, challenging time.. with the help of Danny, we felt very calm and at ease! Will 1000% be recommending Danny to anyone in the future! Thank you so much for your help

19 March 2025
Unprompted review
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Reply from Thomas Whiting Ltd

Thanks for you lovely review Bethany, so pleased Danny could help

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