I’m very happy with my experience. From the payment process to the online sessions, everything has been smooth and convenient. Being able to receive therapy entirely online in my preferred language,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’m very happy with my experience. From the payment process to the online sessions, everything has been smooth and convenient. Being able to receive therapy entirely online in my preferred language,... See more
Company replied
Working with her has been one of the best decisions I’ve made for myself. I found not only professionalism, but also genuine empathy, patience, and understanding. Each session helped me clarify my th... See more
Company replied
Starting Therapy was not easy for me but working with Dr. Leelt Retta Gebru has been a very valuable experience for me. She has a calm, understanding presence that makes it easy to open up, even abo... See more
Company replied
I worked with Daniele Damiani for 3 months, he is an amazing therapist! He greatly guided me through the difficulties I was having, mixing emotional understanding and compassion with practical skill... See more
Company replied
Therapsy is the new multilingual psychotherapy service for young adults and expats in Italy. We combine the convenience of online sessions with the value of face-to-face meetings at our physical locations throughout Italy. Our carefully selected psychologists speak multiple languages, making therapy accessible to an international audience. Choose between online sessions or in-person appointments, with the assurance of immediate, personalized and high-quality support. Your first assessment call is free! Contact Therapsy today and start your journey towards mental well-being with a team of experts ready to help you.
via Giovanni Battista Boeri, 11, 20141, Milano, Italy
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lisa Vampa was excellent for listening and understanding and providing very valuable feedback and suggestions. A very positive therapeutic journey with her.

Reply from Therapsy
I’m very happy with my experience. From the payment process to the online sessions, everything has been smooth and convenient. Being able to receive therapy entirely online in my preferred language, English, has been invaluable.
Dr. Eleni Karliampa has supported me for almost a year and has helped me tremendously. She asks thoughtful questions, helps me recognize patterns, and encourages me to see things from new perspectives. Thanks to her support, I’ve learned to regulate my emotions again and feel much more like myself. I’m truly grateful for the progress I’ve made!

Reply from Therapsy
Finding the right therapist for my daughter was a big challenge because she has a psychological barrier when communicating in Italian. This doctor has been a true blessing. She conducted the entire therapy smoothly in English, making her feel instantly understood and at ease. She is incredibly responsible, deeply patient, and knows exactly how to guide and support a teenager step by step. Every time my daughter finishes a session, I can visibly see her emotional burden and stress being lifted. She always leaves with a sense of relief and calm. I am profoundly grateful for her guidance and couldn't recommend her highly enough to any parent looking for a compassionate and effective professional!

Reply from Therapsy
I had ADHD assessment with Dr Matilde Gargani. She was great, very professional empathic and managed to put me at easy during the 3 sessions of assessment. I’m very happy with my whole experience.

Reply from Therapsy
Really starting to feel better and understanding my life and have found my sessions with therapist Brandice to be very helpful. Thank you!

Reply from Therapsy
It was easy to find a therapist I was comfortable with. I was able to have a phone meeting beforehand to verify my comfort level. Billing is simple. Dr L Vampa offered me specific logical help with my anxiety and grief. She was able to positively guide me through this difficult process.

Reply from Therapsy
I worked with Daniele Damiani for 3 months, he is an amazing therapist! He greatly guided me through the difficulties I was having, mixing emotional understanding and compassion with practical skills to deal with anxiety. I have felt a great improvement from my sessions with him, and know I will take the tools I have learned with me into future hard times. Thank you so so much!
As for Therapsy, I am also grateful for their personalized assistance in finding a therapist who suited me so well!

Reply from Therapsy
From my very first contact with Francesca the whole experience with Therapsy has been, honestly, just so reassuring. I've had lifelong issues that I have struggled over and over again to bring to someone who could help.
Francesca was sincere, sensitive, kind and understanding to what my personal needs were in assigning me the right therapist, and Vincenzo Frauneder is everything a therapist should be and more, just wonderful. I had almost lost hope in finding a decent therapist, and I couldn't recommend these guys enough.

Reply from Therapsy
Working with her has been one of the best decisions I’ve made for myself. I found not only professionalism, but also genuine empathy, patience, and understanding. Each session helped me clarify my thoughts, manage my emotions better, and see life with more balance and confidence. I truly feel supported and safe, and the progress I’ve made is largely thanks to her guidance. I wholeheartedly recommend DR. Egle Mririam Carobbio.

Reply from Therapsy
Giorgia is kind and competent. She uses techniques that help me advance quickly towards my goals. I recommend her without hesitation.
I have enjoyed my experience working with Therapsy very much! More specific my therapist Dr. Vicenzo Fraudner is amazing. He has helped me very much in my marriage and also in my own personal life navigating living as an expat abroad. I love that he is able to speak 2 languages and also shares a bit of his background which makes me feel like things are possible. Dr. Vicenzo asks great questions and is always there to be a support for me and my partner in our couples therapy. He is professional and I feel safe sharing my vunerable thoughts with him. He is always on time and also responds quickly. I am so happy therapsy has matched me with Dr. Vicenzo!

Reply from Therapsy
Starting Therapy was not easy for me but working with Dr. Leelt Retta Gebru has been a very valuable experience for me. She has a calm, understanding presence that makes it easy to open up, even about difficult topics.
What stands out is how genuinely she listens and helps you reflect in a meaningful way. I feel supported not just as a patient, but as a person.
I would strongly recommend her to anyone seeking a thoughtful and compassionate therapist.

Reply from Therapsy
Very professional and attentive. I felt comfortable and truly listened to from the very beginning. She created a safe and supportive environment. Highly recommended.

Reply from Therapsy
Just an intro: I found Therapsy online, contacted them, they responded right away, took great care of me, and connected me with my therapist. I will always be grateful!
I have an inspiring course of therapy with Dr. Eleni Karliampa. I started therapy while trying to process the loss of my dad, and I was in a very difficult place emotionally. It had become unbearable and exhausting.
What made a huge difference for me was seeing a professional who understood my culture and language. With Dr. Karliampa, I feel genuinely seen on a deeper level, not just as a patient, but as a person.
Therapy is hard (it takes time & effort) and can leave you with a sour taste after many sessions. Dr. Karliampa always makes me feel supported and willing to work with myself. She listens thoughtfully and speaks while making pauses, and that trait is a game-changer; it truly connects two people.
I value her balance of professionalism, warmth, and sense of humour.
The relationship/collaboration with your therapist is a unique bond.
Being a human isn't bad after all

Reply from Therapsy
For the past year I have been seeing Filomena Rita Guarino online. What an amazing therapist she is. She is so calm and understanding, I never felt judged and could talk to her about anything.
I would highly recommend.

Reply from Therapsy
I had a really positive experience with therapy, and I can’t thank Francesca and Matilde enough. They were incredibly helpful, supportive, and genuinely caring throughout the whole process. I always felt listened to and understood. I would absolutely recommend them to anyone looking for compassionate and professional support.

Reply from Therapsy
My experience with Therapsy and Doctor Daniele Damiani was fantastic! Therapsy made connecting me with a therapist who fit both my language and psychological needs very easy. Francesca matched me with Doctor Damiani, who is an extremelly great listener, offers interesting insights to reflect upon as well as exercises with helped me both connect with and work through the difficulties that I was having. I have worked with distinct therapists over the past several years, however I felt like I was able to make the most significant breakthroughs with Doctor Damiani, which has helped me build tools in order to lead a more happy and fulfilling life! Thank you to both Therapsy and Doctor Damiani!

Reply from Therapsy
I contacted Therapsy via website and got the response almost immediately. I had a specific request and didn't expect that Therapsy would be able to help, but they did! My doctor M.Innocenti is amazing and he now stays in touch with me and helps me adjust my treatment after evaluation. The price policy is also very pleasant. Perfect choice if you have language barrier problems. Thank you! <3

Reply from Therapsy
I started using THERAPSY a few months ago and have had a very pleasant experience so far. Finding someone I could talk to about my issues in my native language of English was essential to express myself in the best way possible, and the program was helpful in finding someone tailored to my needs. Would absolutely recommend trying out the service to anyone who is in a similar situation as my own.

Reply from Therapsy
Issue I had was fixed almost immediately thanks to Francesca

Reply from Therapsy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.