Costumer service was good, I got what I ordered and also got a little nice gift with my order which was nice surprise!
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I ordered a robe which arrived quickly via a reputable courier, beautifully packaged, and is well-made and good quality. On a whim I ordered two recycled sari pants as well. I wore a pair out to lunch... See more
Defective robe; no response from the company after multiple attempts to reach them. Their phone number for the US office on their website is not ten numbers!
The item I bought exceeded expectations. It is beautiful. The sizing is wrong for me (not enough wrap around on the kimono for my size). I love it so much I am going to have it shortened and wear as... See more
Company details
Written by the company
At The Eastern Loom, we try to bring the spirit of traditional India into Clothing & Home Furnishings which keep the handcrafted magic alive but are affordable to everyone to appreciate in their homes. Our products range from up north Kashmir to Western India Rajasthan & Gujarat!
Contact info
Jagdish Colony, Amer Road, 302002, Jaipur, India
- +91 7838900901
- info@theeasternloom.com
- theeasternloom.com
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Costumer service was good
Costumer service was good, I got what I ordered and also got a little nice gift with my order which was nice surprise!
Defective robe
Defective robe; no response from the company after multiple attempts to reach them. Their phone number for the US office on their website is not ten numbers!
The shawl arrived promptly
The shawl arrived promptly, despite the distance. It is slightly more rustic than I imagined, but still lovely and good quality
I bought myself a dress like this last…
I bought myself a dress like this last year and my daughter loved it so much that I decided to buy her one for her birthday 🎁
There is a cut in the dress
There is a cut in the dress. I need a return label, and a refund, please.
Return customer for the patch dresses
Return customer for the patch dresses. Always fast shipping and absolutely love the little unique bags that are sent with every purchase!
Wonderful Service
Everything was packaged with care and I received my product surprisingly fast given it came from the other side of the world.
Excellent quality and service
Handsome and well made product, extra attention to detail in shipping and service.
Beautifully packaged and shipped…
Beautifully packaged and shipped quickly! I got so many compliments wearing my dress!
Happy with my new kimono!
Happy with my new kimono!
It feels extremely light, soft and comfortable. Colors and patterns are so lovely- I just had to order 2 more . I am lucky to find The Eastern Loom
A fabulous kimono at an extremely…
A fabulous kimono at an extremely reasonable price.
Communication and postage was friendly and efficient.
Thanks lots
Exceptional customer service with…
Exceptional customer service with handwritten thank you notes and a small gift.
One of the best platforms for great…
One of the best platforms for great experiences
if you are looking for Unique…
if you are looking for Unique Collection. Visit them.
Such a beautiful item
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