Purchased the scott low top trainers in the flannels store at the end of January. Really liked them on the shelf and thought at £100 I was getting a decent pair of quality trainers. I'd not come acr... See more
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Wish I’d read the reviews before purchasing! No fabric label in the jacket, against Trading Standards, Customer Services could not tell me what the fabric is, real fur? Down? Nylon? No idea how... See more
Thought I was getting a good coat for winter! Worn 3 times and been in touch with customer service as quality is questionable! Hole appeared in arm! Return for inspection even though all photos proof... See more
Can’t fault the service and shipping and customer service. But jacket was delivered by UPS at 09.39am tried on didn’t fit was way too big. Quality is insane on these jackets tbf, the material is prope... See more
Company details
Written by the company
A FUSION OF STATEMENT OUTERWEAR WITH A LUXURY STREET AESTHETIC. Instagram- @arcticarmy
Contact info
United Kingdom
- customerservice@arcticarmy.co.uk
- thearcticarmy.com
2.4
Poor
452 reviews
Hasn’t replied to negative reviews
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Absolutely fantastic customer care
Absolutely fantastic customer care, presentation of products and quality of products. Wonderful people to buy from.
14 April 2021
The jacket looks even better than on…
The jacket looks even better than on the model, the shipment came earlier than i expected.
13 April 2021
amazing
Quality is amazing and delivery was so quick. I received it next day. Got it in the sale aswell 50% off can’t wait for winter to wear it
13 April 2021
Highly recommend
Ordered a cap in the sale. Looks as described and really good quality. Very pleased with purchase
13 April 2021
Purchased a Bomber in green
Purchased a Bomber in green, it is beautifully made & the fur ruff is georgeous, the fit tool is really useful & enabled me to get exactly the right fit.........😁 I was so impressed i purchased a second one in black for my husband which he loves..........great quality jackets, great customer service.........
13 April 2021
Unprompted review
Love these coats beautifully made so I…
Love these coats beautifully made so I havebought a 3rd!!
8 April 2021
Never had any issues with this company
Never had any issues with this company, always helpful with enquiries and more than happy to help. Super fast deliver and always true to size
6 April 2021
Love it great material and so hot
20 March 2021
Fantastic quality.
Lovely coats,great sizing got myself and my daughter one,they are so warm,would highly recommend.
18 March 2021
Amazing product will be ordering one…
Amazing product will be ordering one again so comfy equality is unreal thanks
15 March 2021
Quick delivery would recommend getting…
Quick delivery good customer service jacket is very cozy great buy 😀👌
13 March 2021
Excellent quality coats
Excellent quality coats! Great customer service and super quick delivery!
12 March 2021
Artic army puffer and cap
Great items, fantastic quality, great customer service and very helpful will defo be using again
12 March 2021
Absolutely stunning coat!
Absolutely stunning coat!! Delivery was super quick and packaging was beautiful!!
Worth the money! I’ll definitely buy one for my partner too!! So glad I found this brand!!
Thanks thanks thanks 😊
10 March 2021
Mens customer review
Great Customer Service via Mail and Instagram, great quality and easy and fast shipping. In love with your jackets. Hart to find nice fur hooded jackets for men and in your brand I found the only one I need. Will save up money for every year’s collection
2 March 2021
Speed of service was excellent
Speed of service was excellent!
Quality of the garment is fantastic I would recommend to anyone who is thinking of going the Arctic Army way x
1 March 2021
A-TEAM!!!!!
I viewed this product on Instagram and I was skeptical at first, however these coats EXCEEDED MY EXPECTATIONS ON EVERY LEVEL! Not only are they super CUTE they are very VERY warm! ARCTIC ARMY thank you!!!
16 February 2021
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