Tempus Logix Auto Transport Reviews 671

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting promptness, good communication from drivers, and careful handling of vehicles. Many people highlight the staff's professionalism, helpfulness, and caring attitude, making the entire process stress-free. Reviewers also appreciate the terrific customer service, with many mentioning clear communication, quick responses, and the ability to speak with a person who can explain things thoroughly. However, some customers also noted issues with pricing and scheduling. A few people reported being asked for additional payments upon delivery despite pre-agreed prices, while others experienced significant delays and no-shows for vehicle pickups, leading to inconvenience and frustration. There were also instances where customers felt the company was unprofessional or questionable regarding price increases, and some reported concerns about driver qualifications and instances of vehicle damage.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and timely deliveries,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, praising the great communication, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers highlight the pleasant and professional... See more

Price

Reviewers mention ambiguous feedback about price. Many customers report issues with quotes not being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the time I placed my order everyone was there for me, making this experience easy, answering all my questions, Pleasant, Professional . The diver was prompt on time,... See more

Company replied

Rated 5 out of 5 stars

We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in v... See more

Company replied

Rated 5 out of 5 stars

There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I enco... See more

Company replied

Rated 5 out of 5 stars

After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle... See more

Company replied


Company details

  1. Logistics Service
  2. Shipping Company
  3. Vehicle Shipping Agent

Written by the company

Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded. We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska. Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.com Your satisfaction is our top priority!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

671 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jack is very professional

Jack is very professional, and communicative will work again with this company

10 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words. We are delighted to hear that you found Jack to be professional and communicative. We take pride in providing excellent service, and we look forward to the opportunity to work with you again in the future.
Best regards, Bella

Rated 5 out of 5 stars

Excellent experience.

28 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Jack was very professional and fast

Jack was very professional and fast, like the company

8 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your kind words. We enjoyed working with you just as much. And we hope to do more shipments with you in the future.
All the best.
Respectfully,
Monika

Rated 5 out of 5 stars

A very hard working boy

I had a very pleasant experience with this company, especially with the broker Jack, I enjoyed it very much and I will do it again. Thank you for your services.

6 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had an excellent experience, especially with our broker, Jack. It's always our goal to provide excellent service, and your satisfaction is our top priority.
Once again, thank you for choosing our company. We value your business and are grateful for the trust you've placed in us.

Best regards,
Bella

Rated 5 out of 5 stars

Excellent company

5 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thanks so much for the positive feedback. We hope to continue working with you in the future.
Best regards,
Bella

Rated 5 out of 5 stars

REALLY GOOD SERVICE!!

REALLY GOOD SERVICE!!! had my motorcycle delivered the other day, transport driver was GREAT! motorcycle was in great shape, wish I could remember his name to give him a shout out. It only took a couple of days to pick up the bike.

2 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for the awesome feedback! We're thrilled to hear you had a positive experience with our service and the transport driver. We appreciate your trust in us and hope to serve you again in the future. Ride on!

Rated 5 out of 5 stars

Great service!

Worked a few times with this company and I always have the best experience a carrier can have with them. I always get served Derrick when I call this company and he is responsible for one of the best communication and problem solving for carriers. Good stuff!

25 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you very much for your honest review. We are happy to hear you have a great experience with us for these few times. We hope to work with you again in the future

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. John took over my car order and was able to make things easy. Provided that peace of mind by tracking my vehicle while it was in Transportation. It was consistent. Gave me estimated delivery time daily. I was able to sleep once he took over my order shipment went above and beyond job duty. Thank you for your hard work John great asset to the the company he showed he cared for me and my investment.

20 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Dear David,
We're so glad to hear about your experience. And thank you for taking the time to leave us such a positive review. We always strive to better our services and give our customers a peace of mind. Making sure we follow through the process and ensure safe and timely delivery too. We'd love to work with you in the future, so if you ever have any other vehicles to ship, we'll be here to take care of it for you!
All the best, respectfully,
Monika

Rated 5 out of 5 stars

Good company

15 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for the five-star rating. Hope to work with you again.

Rated 5 out of 5 stars

Jack is an exceptional broker

Jack is an exceptional broker, demonstrating a profound understanding of the market. His commitment to client success is evident in his proactive approach and timely communication. Jack's financial expertise instills confidence, making him a reliable partner for investment decisions. He navigates complexities with finesse, ensuring optimal outcomes for clients. His professionalism and ethical conduct create a trustworthy working relationship. Jack's dedication to staying informed about market trends and providing insightful advice make him a standout in the brokerage industry. Overall, Jack's performance reflects a commitment to excellence, making him a valuable asset for anyone seeking a knowledgeable and reliable broker.

15 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your outstanding review! I hope to work with you again in the future. -Jack

Rated 5 out of 5 stars

Thank you Derrick!

TEMPUX LOGIX is one of the most professional companies in the transportation industry, we as a carrier love working with them because they have an strong coordination and professionalism in their workers. I have had a great experience working with Derrick, he is very friendly and efficient in his work.

14 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for taking the time to share your positive experience with our company.
We genuinely value our partnership with you and look forward to many more successful collaborations in the future. Your satisfaction is our priority.
Best regards, Bella

Rated 1 out of 5 stars

Worst Company EVER!!!

The car was to be picked up by November 4th, this was a 5 day window. As of November 7th it still was not picked up. Between this company and their carrier, there were multiple missed pick ups. This company has been nothing but unprofessional and unreliable. We do not feel comfortable or confident in their ability to professionally and securely deliver our vehicle.

10 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Hello. Thank you for your honest review. The problem was that the carrier was stuck in traffic and was not reaching the pickup location on time. We ship hundreds of cars a week, and things rarely go south. We really hope to work with you again next time and prove that we are better than we were this time. Feel free to get back to us for a free quote, and we will apply a special discount to compensate for the inconvenience caused. We hope to work with you next time. -Michael

Rated 5 out of 5 stars

It was the best experience with…

It was the best experience with transportation company.
Very fast and professional service and always on time. Thank you guys. It was pleasure to work with you.

14 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your kind words. We were happy to be working with you just as much, and will be glad to have you back whenever you'll have any other vehicles to ship.
Respectfully,James

Rated 5 out of 5 stars

excellent teamwork

10 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your kind words. We were happy to be working with you just as much, and will be glad to have you back whenever you'll have any other vehicles to ship.
Respectfully,
Monika

Rated 5 out of 5 stars

Jack was very helpful and consistent…

Jack was very helpful and consistent with pick up ,delivery and payment.
Thank you Jack!
SD Unlimited LLC

10 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your fantastic feedback. We hope to work with you again in the future.

Rated 5 out of 5 stars

Keep going

Keep going, Tempus!
Good customer service, had a great communication with Jack today.
Hope that we will keep the same energy in our future business!

9 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Thank you

Thank you for your perfect job!

3 November 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for the 5-star rating. We hope to work with you again in the future. -Michael

Rated 5 out of 5 stars

This is one of the best companies i…

This is one of the best companies i worked with and i look to work with them in the future, i recomand this company to all people who want to work with professionals.

30 October 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your positive rating. We hope to work with you, too, in the future.

Rated 5 out of 5 stars

The dispatcher was incredibly welcoming…

The dispatcher was incredibly welcoming and helpful. As an owner of Groundnear Services, I would definitely come back.
I had a wonderful experience, I was completely impressed with their professionalism and customer service. I would highly recommend this business to others

28 October 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your positive rating. We hope to work with you, too, in the future.

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