From the time I placed my order everyone was there for me, making this experience easy, answering all my questions, Pleasant, Professional . The diver was prompt on time,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in v... See more
Company replied
There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I enco... See more
Company replied
After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle... See more
Company replied
Company details
Written by the company
Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded. We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska. Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.com Your satisfaction is our top priority!
Contact info
7239 Lonzo St., 91042, Los Angeles, CA, United States
- (818) 942-7030
- support@tempuslogix.com
- tempuslogix.com
4.6
Excellent
671 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Thank you
Thank you, Christin Everton is good thank you for business
6 September 2024
Unprompted review
Reply from Tempus Logix Auto Transport
We appreciate your positive feedback. Thank you, too!
One of the best employee Christin
One of the best employee Christin, I appreciate working with them!
6 September 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you very much for your excellent rating. We hope to be in touch another time. Regards, Christin
Tempus always provides enough info and…
Tempus always provides enough info and no bs loads
17 June 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you very much Gabi, it was a pleasure to work with you!
Christin Is pure professional to work…
Christin Is pure professional to work with
6 September 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Andry, we are grateful for your comments. Thanks for the 5-star feedback. Regards, Christin
jack is one of the best people that i…
jack is one of the best people that i worked with
2 September 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thanks so much for the positive feedback. We hope to continue working with you in the future.
One of the best broker
One of the best broker. Good service. Jack is the best dispatcher!
30 August 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you very much for the 5-star review.
Great working with Catherine great…
Great working with Catherine great communication will work with her again thank you
22 August 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much. We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!
Jack is a very good per son to work…
Jack is a very good per son to work with.
19 August 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for your feedback. Your satisfaction is our top priority. We will be happy to work with you again.
Absolutely great service
Absolutely great service - they are so responsive and made my car purchase so easy -
13 August 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for your recognition of our effort. It is our highest priority to serve you better. Wish to serve you again in the future- Anthony
Customer service is been great
Customer service is been great, they keeping me inform and status update during the whole process. over all good experience and will come back again
13 August 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you very much for the feedback- It was all successful with your cooperation-
I am carrier who worked with Tempus…
I am carrier who worked with Tempus Logix.
My experience was very good.
The communication was excellent as well as follow up.
I will definitely recommend this broker.
19 July 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear customer,
Thank you so much for your feedback! We're delighted to hear that your experience with us was very good.It's great to know that you would recommend us. We look forward to working with you again in the future!
Best regards,
Sophie
Very communicative with clear…
Very communicative with clear instructions for pick up and delivery. Drivers were late for both pickups but texted me multiple times with updates. Shipped two items on two different trucks, one arrived a day early.
24 June 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Michael,
Thank you for your feedback! We're glad to hear you found our communication clear and consistent. We appreciate your understanding. Your comments help us improve, and we look forward to serving you again in the future.
Best regards,
Sophie
Very fast
Very fast. Picked it up night of and delivered next after a 16 hour drive. Have used them tons of times for business
2 June 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for sharing your experience. We always try to do timely deliveries, and we're happy to hear that we're succeeding. Make sure to reach out whenever you need any vehicles shipped. We'll be happy to work with you again anytime.
Respectfully,
Monika
It was really quick and affordable!
It was really quick and affordable!
The driver Eugene is a really good guy!
23 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Alex,
Thank you for your kind words, and for your business. We all enjoyed working with you just as much. And we hope to hear from you again in the future!
Respectfully,
Monika
What you’re looking for in such a company
Very prompt responses with customer, great communications, reliable: everything one needs in such a company. Very good about giving realistic time windows. Friendly delivery drivers and customer support staff. Slight price premium compared to competitions, but still reasonable and very much worth the reliability.
27 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Tony, thank you for working with us.
And for your kind words. You could say our prices match our service, although with that being said, we always try to match our customers' budget if we can help it. You can always count on us to be responsive and solve everything that might come up during the process. And we're happy to hear about yet another job well done.
We hope to hear from you again.
Respectfully,
Monika
Very pleased with whole experience
Very pleased with whole experience! They contracted a truck company called Golden Key Express who ended up being excellent. Both groups communicated well and got me booked within 48 hours of making request. Payment was easy and expectations were made clear so there were no surprises. Would definitely use both companies again without hesitation!
26 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Sara, thank you for taking the time to share your experience.
We're happy to have made all the arrangements in a timely manner. As we always try to have our deliveries fast and easy at the same time. We'll gladly work with you again in the future, so you're welcomed to contact us again if you or anyone you know will be in need of vehicle shipping in the future.
Respectfully,
Monika
These guys were amazing
These guys were amazing. I was inundated with calls, texts, and emails when I began researching prospective carriers. I’m so glad I chose your company. Anthony and his team were super helpful, communicative, and patient during the entire process. I will only use Tempus Logix on a forward basis and I will happily refer you to all my friends and family. Great experience from start to finish.
19 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words! We're happy to hear that you had a great experience with our company. Anthony and the entire team are dedicated to providing top-notch service, and it's wonderful to know their efforts made a positive impact. Your feedback is invaluable, and we're delighted to have earned your trust.
We look forward to serving you again in the future and appreciate your recommendation to friends and family.
Best regards, Bella
Very helpful staff and driver
Very helpful staff and driver! Response are quick.
6 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for your feedback. Your satisfaction is our top priority. We will be happy to work with you again.
Best regards, Bella
Horrible experience on many levels
Horrible experience and probably too much to type here. Basics are that they made commitments, didn't meet those commitments and then blamed industry issues, trucking companies and drivers. They even lied to us, blaming the auction house for pickup issues and the auction house confirmed that this was not what happened, so they outright lied. We paid extra for enclosed shipping and got open shipping. We paid for door-to-door service and had to meet the driver 8 miles away and transfer the item to our trailer in the dark. We had to follow up with them as they repeatedly didn’t follow up with us. Basically, we paid them to be a middleman, with no perceivable added value other than to make the experience a horrible one.
30 April 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Mark, we regret to hear your dissatisfaction with our services. We are indeed committed to ensuring a smooth shipping process. Arranging pickup at the auction is sometimes challenging since there are several bureaucratic systems to pass through to receive the vehicle, and this was the case here. The auction delayed the car's release, and it took the driver a lot of patience to make it happen. Also, we informed you that carriers with semi-trucks might be unable to maneuver to some doors and that the service only renders door-to-door access to semi-truck-accessible locations. Customers with inaccessible locations are advised to meet them at the nearest large area that will be best for the truck turnaround. We hope to get in touch another time with a more understanding process.
Great company to work with
Great company to work with, hope to haul more loads for them in the future!
1 May 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much! Likewise, it was great working with you, and we look forward to doing business together again. Tempus Logix.
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