Tajima Direct Reviews 210

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, often noting that the lenses provide excellent clarity and are even superior to original manufacturer lenses. The service is frequently highlighted as outstanding, with many people appreciating the efficient process and the exceptional customer service provided by the staff, who are described as helpful and responsive. However, some people were dissatisfied with the scratch resistance of the coating on their lenses. A few other people also felt that the company did not acknowledge mistakes, leading to issues with their custom lens orders and a lack of resolution.

What people talk about most

Product

Clients share positive opinions on product quality, particularly regarding lenses. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high optical quality, clarity, and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the professional process,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its excellence, responsiveness, and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and attention to detail. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a retired licensed optician. I needed new lenses in my frames. I spent a lot of time researching online lens companies. Tajima stood out among many lens companies. First of all they don’t use pol... See more

Rated 5 out of 5 stars

I have now ordered 4 sets of lenses through Tajima Direct, two non-prescription and two prescription. Each pair has been flawless. The clarity is fantastic, the colors are an ideal facsimile to some o... See more

Rated 5 out of 5 stars

Tajima Direct does an amazing job! I get the highest quality lenses in my favorite frames at the most convenient method to me possible. I recently refreshed my sunglasses inventory and bought two or t... See more

Rated 5 out of 5 stars

The new Tajima Direct prescription progressive lenses arrived shortly before Transpac this summer and they are GREAT! Seven and a half days across the Pacific with the ability to see what's coming on... See more


Company details

  1. Sunglasses Store

Information provided by various external sources

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear and polarized lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Tajima

I have trusted the Rosenbergs with my prescription eyewear needs for 20 years and will never settle for less. The Tajjima lenses are by far the best evolution of the best polarized lenses on the planet. Not to mention the direct ship, elimination of the middle man and a true cost effective product. Jacob and Steve have the future of quality performance eyewear!!! Keep it up boys!!!

19 April 2020
Unprompted review
Rated 5 out of 5 stars

Awesome lenses from an amazing company!

I was one of Tajima Direct’s first online customers (I believe my receipt read #004). Their lenses are absolutely perfect replacements for the 2 pairs of Kaenons I had and the customer service could not have been better! Quality lenses, quality company and wonderful people behind both! Highly recommend!

19 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Tajima Direct’s service is incredibly easy to use and offers amazing lenses. I received my frames back within one week of sending them in and have been loving my new #TajimaView!

19 April 2020
Unprompted review
Rated 5 out of 5 stars

Knowing the pedigree behind development…

Knowing the pedigree behind development of these special sunglasses, I had very high expectations. Those expectations were easily exceeded - truly great clarity of vision and contrast that is so important on the water. Thank you !!

Steve Cucchiaro

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Tajima Direct is the best

Before Tajima Direct, I was forced to purchase a new pair of sunglasses when my lenses deteriorated over time. Even though the frames were in perfect condition, I simply had no way of saving them. Thanks to Tajima Direct’s easy replacement process, I was able to keep my favorite frames while upgrading my viewing experience with the amazing clarity of the Tajima Gray 15 Black Mirror lenses.”

17 April 2020
Unprompted review
Rated 5 out of 5 stars

In love...

I’m absolutely in love with my Tajima Rx lenses.... I was already a fan of their lenses but now with my prescription, it’s a game changer. So clear and I can enjoy nature’s beauty . The whole process was easy and affordable. Thanks you so much.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Tajima lenses are amazing

Tajima lenses are amazing! I could barely see out of my Ray-Bans before and now that I replaced them with Tajima lenses I can see everything perfect! Such an easy process to send in my glasses and get the lenses switched! 100% recommend Tajima! I love them!

17 April 2020
Unprompted review
Rated 5 out of 5 stars

couldn’t be happier

I couldn’t be happier with my high quality tajima direct lenses. These lenses truly allow you to go through life with such a clear view. Once you look through these lenses you not going to want see through anything else or go anywhere without them on.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Awesome replacements

I started noticing how old my Kaenon lenses were getting and decided to get an upgrade. The process was simple and when I got my lenses they popped in easily my first try! After that I immediately saw results with my Tajima lenses. Colors were more vibrant and textures were crisper. Seeing the breeze on the water was so much easier and really enhanced my sailing experience. Overall a great buy :)

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Insane quality lenses

Insane quality lenses and incredibly easy to get. When you check out, select your sunglasses. Throw your shades in a box and in a couple days you get you glasses back with new high quality lenses. Great quality and service!

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Tajima Direct is amazing

Tajima Direct is amazing. I ordered new lenses for my Kaenon frames and love them! Great savings compared to buying new shades. I’m ordering new lenses for all my sunglasses now. Have to see those puffs!

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Quality Lenses!

I am extremely happy with both of my Rx progressive lenses by Tajima Direct. The clarity is vibrant and outstanding. There are so many times I am wearing my sunglasses indoors without realizing it. TD are quality lenses all the way!

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Tajima direct review

Tajima Direct has made it so easy to order replacement lenses for any frames that I want. The installation process of the lenses could not be easier. Being on the water requires the best lenses possible and my Tajima lenses deliver that!

15 April 2020
Unprompted review
Rated 5 out of 5 stars

My new Tajima's are amazing

My new Tajima's are amazing. The service and quality was amazing and the vision?? WOW!! I'm an avid sailor and lens quality really matters and not since I owned my last pair of Kaenon's have I experienced anything like my Tajima's (plus they fit perfectly into my existing frames). Great job guys.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and Incredible lens from Tajima

Excellent and Incredible lens and customer service from Tajima ! I have both RX Sunglass Lens in my LEWI KAENON frames with progressive lens features and also clear lens in 2 pairs of Kaenon 604 - great to see clearly in the bright sun while sailing and flying & so many outdoor activities - plus the clear are super for everyday use and really needed for night driving🦞❤️💪💥👀🚀

15 April 2020
Unprompted review

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