I am amazed!! I have engaged the service of storage facilities over many years and this SWIFT storage is absolutely an entirely new experience. All done easily online. Easy to understand access dir... See more
Company replied
King Avenue 35, 4110 Willawong, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am amazed!! I have engaged the service of storage facilities over many years and this SWIFT storage is absolutely an entirely new experience. All done easily online. Easy to understand access dir... See more
Company replied
Excellent, high tech tools makes it so convenient to use Swift Storage. No 2nd or 3rd storeys to navigate to either so access is easier. Very happy. Would look for this chain of storage facilities aga... See more
Company replied
Great business to deal with, the online process of leasing a unit was easy and convenient, the units are clean and secure with long access hours. Staff are so lovely and very helpful, very happy with... See more
Company replied
While the online platform wouldn't give me my inputted date, when Swift was contacted by phone the change needed was readily done.
Company replied
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
Written by the company
King Avenue 35, 4110, Willawong, Queensland, Australia
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app works ok And I have been able to negotiate my way around ok.

Reply from Swift Storage - Willawong
Price was right and access incredibly easy and convenient. Clean, well maintained facility.

Reply from Swift Storage - Willawong
Incredibly helpful Head of Digital, clean premises, and high tech.

Reply from Swift Storage - Willawong
LOVE THIS GEM!! Everything from booking online, super easy place is nice and very clean, easy to use with the APP, absolutely no dramas!!

Reply from Swift Storage - Willawong
Good communication easy set up a nice clean storage!

Reply from Swift Storage - Willawong
While the online platform wouldn't give me my inputted date, when Swift was contacted by phone the change needed was readily done.

Reply from Swift Storage - Willawong

Reply from Swift Storage - Willawong
Great business to deal with, the online process of leasing a unit was easy and convenient, the units are clean and secure with long access hours. Staff are so lovely and very helpful, very happy with my experience with Swift Storage and highly recommend them.

Reply from Swift Storage - Willawong
I am amazed!! I have engaged the service of storage facilities over many years and this SWIFT storage is absolutely an entirely new experience. All done easily online. Easy to understand access directions and 100% accurate information given and all of the process on time and exactly as I was told. From start to storing my goods this has been completely easy. No need for padlocks or any additional equipment. Just my phone and the app used for access. And it's affordable.

Reply from Swift Storage - Willawong

Reply from Swift Storage - Willawong
Highly recommend!
Swift storage was easy to book (online) and their customer service is top tier! I had questions that were answered promptly. Will definitely use them again.

Reply from Swift Storage - Willawong
Simple experience
I was able to get prices immedialty insted of waiting till the next day for a phone call, booked in the shed i wanted and had immediate access. Easy AS!!

Reply from Swift Storage - Willawong
Excellent, high tech tools makes it so convenient to use Swift Storage. No 2nd or 3rd storeys to navigate to either so access is easier. Very happy. Would look for this chain of storage facilities again.

Reply from Swift Storage - Willawong
I would never recommend this storage shed to any one

Reply from Swift Storage - Willawong

Reply from Swift Storage - Willawong
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.