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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, highlighting the variety of choices available and the fun experience of letting recipients pick their own gifts. The user experience is frequently described as easy and seamless, from placing orders to the swift delivery service. Many people also appreciate the creative and beautiful packaging, making the gift-giving and receiving process enjoyable. However, some customers also noted issues with product quality, such as receiving stale items or products that did not match their order or expectations. There were also instances where delivery was delayed or packages were lost, leading to dissatisfaction.

What people talk about most

Product

Clients share positive opinions on product, highlighting its ease of use for recognition and appreciation.... See more

User experience

Consumers find the user experience to be positive, highlighting its convenience, variety, and ease of use.... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the exceptional quality of gifts,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and seamlessness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A genius idea--who doesn't love choice? And who doesn't love a thoughtful, personalized (by the recipient!), and quality gift you can give--in about 3 minutes (if you've forgotten a special day for so... See more

Rated 5 out of 5 stars

I’ve used Sugarwish several times for various gifts, and it’s easily the most convenient gifting service out there. Love the lack of guesswork. I choose the box size, and the recipient gets an emai... See more

Company replied

Rated 5 out of 5 stars

As a company, we've been using Sugarwish for years for birthdays and as prizes for employee engagement events. These are always appreciated and a good way to supplement a celebration. Honestly, even a... See more

Company replied

Rated 5 out of 5 stars

I use Sugarwish for all of these things. Thank you to a new client, employee or partner. If I need a quick marketing gift or I forgot it's someone's birthday. I can hop online, place an order and I... See more


Company details

  1. Corporate Gift Supplier
  2. Gift Shop

Written by the company

Sugarwish is a female-founded gifting company that flipped the gifting model based on the idea that the receiver choosing their own gift was a more fun and memorable gift experience! Ideal for employee appreciation, client thank-you's, and holiday gifting needs. This not only makes it fun for them but also guarantees they receive something they genuinely love.


Contact info

  • E Cherry Creek South Dr 7808, 80231, Denver, United States

  • sugarwish.com

4.3

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sweets bring Smiles

It's the BEST way to sweeten someone's day! I've been sending SugarWish Treats for a couple of years now and the BIG smile that yummy candy or flavored popcorn puts on my friends/family faces is priceless.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Fun, Thoughtful, Personal!

Sugarwish is such a fun and thoughtful way to send a gift. I love that it can be sent by text for an easy, immediate surprise, and that you can choose a category instead of needing to know exactly what someone wants. It still feels personal while giving them something they’ll truly enjoy.
When I sent my most recent Sugarwish, the individual cried with surprise and appreciation.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and beautiful

Sugarwish makes it easy to show your appreciation to people. I've sent a personal one and a business one and both recipients were thrilled. The packaging is beautiful.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Sugarwish has become an integral part…

Sugarwish has become an integral part of our employee engagement toolkit! We have utilized it for the past two years for birthdays, Customer Service Appreciation Week, Employee Appreciation Day, and work anniversaries. We have encouraged our department leaders to consider budgeting for department rewards, as the costs are so affordable! Such a simple treat that allows employees to choose what they want, with delivery of items coming so fast, what more could you ask for?!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Sugar box

I was both the sender and the receiver of Sugarwish. So I got to experience it all! It was a very easy process to put together and send to my team. It was also easy to pick and have sent to me! The items I chose arrived in a really sweet box.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

The gift that keeps giving

My friends and family love receiving a Sugarwish! It's the gift that keeps giving!

They're excited when they receive the message that they have received a Sugarwish.

They're excited to pick out which items they would like.

They're extra excited when they receive their selections!

It keeps giving, giving and giving!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Way to Make Someone’s Day!

I’ve had a wonderful experience with Sugarwish and highly recommend it for both personal and professional gifting. One of the best features is the flexibility. You can send the gift immediately or schedule the email for later, and the recipient gets to choose their own treats. It makes the experience interactive and ensures they receive something they truly enjoy.

I’ve used Sugarwish for family members as well as for colleagues and team members, and every time it’s been a hit. Once the recipient makes their selections, the order ships quickly and arrives right on time.

I’ve also used the option where I select the treats for them, and those packages always arrive beautifully packaged and ready to enjoy.

If you’re looking for an easy, thoughtful, and reliable gifting option, Sugarwish is a fantastic choice. I will definitely continue using it!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I use Sugarwish for all of these…

I use Sugarwish for all of these things. Thank you to a new client, employee or partner. If I need a quick marketing gift or I forgot it's someone's birthday. I can hop online, place an order and I'm golden. The recipient gets an email and can choose items to their liking. So super quick, easy and affordable. OH, and most important Fresh and Delish food items. Fun Dog Treats too. There is something for everyone.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Working with Sugarwish is so easy

Working with Sugarwish is so easy! My clients love the unique idea of the gifting and are always so appreciative. The packaging and gift selection continue to evolve all the time - there's something for everyone - even the dog! They continue to earn my business. I mean, who needs another pen, right? :-)

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Sugarwish Yumminess

the options were great and the ease of setting up the link to deliver to each employee was effortless

when the items shipped they came in a cute packaging and then to top it off the treats were so delicious

i head up our culture committee at work and will definitely be using sugarwish again

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Sugarwish is the way to go!

Sugarwish is a great way to recognize an employee or brighten up a friend's day. It is creative and fun. Everyone that has received it is always surprised and excited to place their order.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I love using Sugarwish!

I love using Sugarwish! It allows me to thoughtfully say thank-you to clients/friends in a quick and easy way. It allows me to add my own branding as well. Highly recommend and I will be a long-time fan.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Sugarwish is the gift that keeps on giving.

Sugarwish has created an enjoyable gift-giving process for me. I regularly send gifts to my clients, and the ease of ordering, ability to customize the choices to match my client, and the ability to send immediately or schedule has made this process easy to check off my to do list. Plus, it's the gift that keeps on giving. The client receives the email/text with the e-card and personalized note from me, then they can choose their favorite gift. A few days later, they receive their gift in the mail (who doesn't love a gift in the mail), and then a whole unboxing takes place (the Sugarwish packaging is lovely), and finally, the client gets to enjoy/consume their gift. It's the perfect way for me to say thank you to my clients.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Total rip off

Total rip off.
Choice is between overprice garbage worthy cookies and even worse coffee pouches
What a disappointment!

23 January 2026
Unprompted review

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