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Strobes N' More Reviews 

4,778
•
TrustScore 4.5 out of 5

4.6

Police Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products for their high quality, brightness, and durability, often noting that items fit and function as advertised. The ordering process is frequently described as easy and efficient, with many appreciating the prompt delivery and well-packaged items. Reviewers also highlight the staff's knowledge and helpfulness, making the overall experience positive. However, some customers experienced long shipping times, particularly for certain drop-shipped items, and a lack of communication regarding order status. A few people were dissatisfied when ordered parts did not fit their vehicles, and they were unable to return them after opening the packaging to check compatibility.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers describing items as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellence and awesomeness of... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness and extensive... See more

Order

People report positive experiences with order, highlighting the ease of ordering on the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great employees who are very helpful with orders Would be happier but shipping takes a long time, mainly on Whelen dropship items from Whelen, but still, takes way too long. Whelen is holding us up... See more

Rated 5 out of 5 stars

Ordering was efficient, spoke with Chantal, she was knowledgeable about the product line and made the process seamless. I would definitely return with future business. -Aaron Sias Sr. Manager, Pa... See more

Rated 5 out of 5 stars

Ordered a third brake light bezel to mount rear fire lights on my 2019 F250.I thought the price was a little high but decided to give it a shot. Doesn’t disappoint and 100% worth the price. The plasti... See more

Rated 5 out of 5 stars

Really good company, price was good. Wayyyy better then sirennet.com those con artist at sirennet charged me 5 TIMES for one dashlight, and they were actually about 40 cents cheaper then yours. Would... See more

Company details

  1. Police Supply Store
  2. Electronics Store

Written by the company

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(4,778)

97 reviews in the last 12 months

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Rated 2 out of 5 stars

Return Policy is terrible for customers

As much as I was able to find what I needed on the website, the return policy is 'Draconian'. They require the packages not to be opened, or they won't accept a return. How can you determine if the product will work in an application without taking it out of the box/wrapper? This is a very bad business model. If the item hasn't been used, it should be returnable no matter what package it is in.

18 June 2026
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Reply from Strobes N' More

Hello,

I understand that it can be difficult to determine whether the light will meet your needs without opening the packaging, and I appreciate your perspective.

However, in order for us to accept an item as a return, it must be in resalable condition. Unfortunately, the packaging for the lights was opened and then taped closed. As a customer, you would likely expect to receive a new product in its original, unopened packaging rather than one that has been opened and resealed.

I’m sorry that you feel our return policy is overly restrictive. Our policy is in place to ensure that every customer receives products in the best possible condition and that we maintain the quality standards our customers expect.

We appreciate your understanding, and if you have any questions, please don't hesitate to reach out.

Rated 3 out of 5 stars

Great product horrible customer service…

Great product horrible customer service and direction for programming

20 March 2026
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Reply from Strobes N' More

Thank you for your review. We’re glad to hear that you’re satisfied with the product, but we’re sorry that your programming call did not meet expectations.

We would appreciate the opportunity to learn more about your experience so we can continue to improve. Please feel free to reach out to me directly at marybeth@strobesnmore.com
.

Thank you again for your feedback.

Rated 2 out of 5 stars

Irritating business practice!

My order arrived as described online, however, it took over a month before it was delivered. The unacceptable aspect was, after I had put in the ordered two weeks went by without any notifications from Strobes-N-More, as where the product was. I requested a delivery date and they responded with an estimated date of maybe two more weeks. This is just a terrible way to treat customers, if you want to have returning customers! If you don't have a product in stock and it's going to take a month to get it, you should be honest and say so up front or at least make contact, so the customer, isn't left in the dark! This style of transaction, is usually an indicator of a business in trouble. Please accept this from someone who's had their own business for 40 years and seen where this type of practices leads to, "resentful customers"
Thank you for your time.

18 March 2026
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Reply from Strobes N' More

We’re sorry to hear about your experience and understand your frustration. You should have received an automated backorder notification email regarding your order. When you contacted us, our team provided the most accurate estimate available at the time. However, delays can occasionally occur due to transit issues or other shipping factors outside of our control, which may impact those estimates.

We appreciate your feedback and the opportunity to improve our service.

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