Sscnapoli Reviews 278

Same as others experience here. Went on the store and ordered a McTominay jersey. Looked official. Weeks later, nothing has arrived and I now read these reviews confirming this is a scam site. The real Napoli should get this shut down and removed from Google.

I made online order for a Napoli FC - Elmas 20 jersey and the money are taken from my bank account even the system gives a note that transaction not confirmed. I write two e-mail showing screenshot and write also to instagram profile. Nobody is responding. Not good for business and clients

Ordered a t-shirt in November. It's January. No trace of the package and no responses from customers service. The website is a scam! Avoid at all cost!

If possible, I’d give 0. I ordered (and paid) for a shirt in beginning of November as a christmas gift. Now, January 3rd still nothing - and no answer from customer «service».. The page is scam, avoid at all cost!!!!!

I placed an order over a month ago and still haven't received my goods or a reply to any emails

DONT BUY! This is totally scam and the customer service does not really exist. My boyfriend never got the shirt and I never got my money back of 158 Euro! Trust me, this shipping will go wrong. I did not het any answer and needed a lawyer now.

My son wanted the Halloween limited edition shirt which I could only buy from this store. I read the reviews and took a risk but I have to say I’m pleasantly surprised (and relieved)
I’m in the UK so this added to my worry but from ordering I’ve had updates daily with info on how my order was processing. I received the shirt today, delivered within a week much sooner than expected. Great experience! Thanks

Have to join the negative experience queue. Ordered two shirts with personalisation with an overall order of €328. One of the shirts came back with incorrect personalisation, no customer service to rectify just a blanket response of return it and then they would look to refund. Birthday surprise ruined and only option from them is reorder and hope they don’t get it wrong second time and pay expensive tax and shipping all over again.

This is a total scam, do not buy! Son ordered a shirt from Netherlands. From the start there was trouble when DHL tracking code provided was not at all recognized by DHL. Then no surprise when nothing has arrived months later. No possibility to phone or contact. No email responses. Save your money and do something else with it. Don’t be fooled by flashy web site.

Everything went great. I ordered on May 30, 2025, and my package arrived on June 6, 2025. I'm from Germany. Best regards.

I ordered a jersey and paid for it. Two weeks after placing the order and hearing nothing, I emailed customer service. They replied saying they would cancel the order — even though they previously claimed it had been shipped. That makes no sense. And guess what? I still haven’t received my money back.

This is absolutely ridiculous. The customer service is beyond awful — no communication, no help, nothing. I'm now forced to contact my bank for a chargeback. Totally unacceptable from an official store. I’m extremely disappointed and won’t be ordering from here again.

I ordered two jerseys (200 €) to Germany.

The parcel arrived a week after purchase.

The jerseys were of poor quality (defective, flawed). To this day I have sent more than 10 mails to the customer service. First they haven't responded for 14 days (which is most interestingly the time span of the European Customer right to withdraw from the contract). After 14 days (meaning after the expiry of the European right of withdrawal) they responded by not helping at all. They just stall for time by questioning about information I have already given in my previous mails (I always attached photos of the flawed products).

Now, more than two months after explaining seller duties under European Consumer Law and fighting against apparently ignorant staff, it appears to me that these people aren't just ignorant but behaving like this is nothing less than a strategic way to scam customers and to neglect seller duties under Warranty law.

I won't ever buy there again and I will fight for the rest of my life to warn people about this shop.

This is most unfortunate as you consider that they really just scam their own fans and that all the victims are - or at least were in my case - SSC N fans.

Ordered t-shirt and payed. It was not delivered.

Bought a shirt for about 110$ plus delivery tax to sweden, which total price was like 135$. I sent like 10 mail to their customerservice but they never answer me. Its been almost four months. No shirt. No respones. No refunds. Garbage a** website.
DO NOT ORDER ANYTHING FROM THIS SCAM WEBSITE.A total joke.

I spent €139 on a home shirt with a players name and number on the back. After wearing the shirt three times the letter in the back began falling off. Never washed the shirt.
I have never heard back from them after several enquiries and it has been three months.
I would NOT recommend ordering from their webside due to poor quality product and zero customer service.

I was concerned because of the comments here, but everything went excellent. I placed my order on 4th of June, received an email from GLS on 9th of June, and got my order in Croatia on 13th of June.