StockX Reviews 

280,055
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54,757 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast delivery service, enthusiastically noting that their online orders consistently arrive safely and in a wonderful new condition. Consumers truly love the reliable product verification process, which easily makes them feel extremely confident about receiving authentic items every single time. Some people were dissatisfied with the unusually high shipping costs and the extra service fees applied to their online purchases. Reviewers additionally mentioned experiencing occasional long delivery delays, while other buyers unfortunately received damaged shoe boxes or defective items directly from sellers.

What people talk about most

Product

Consumers find product to be positive, highlighting that items are well-packaged and arrive in great... See more

Delivery service

People report high satisfaction with the delivery service, often highlighting fast shipping times and items... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with items arriving well-packaged... See more

Order

Reviewers highlight ambiguous experiences regarding their order process, as opinions are sharply divided.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the product in a brilliant condition. However, it took almost a month until I received it. Communications on not passing the StockX verification could have been solved at an earlier stage r... See more

Company replied

Rated 4 out of 5 stars

The transaction went as smooth as possible. Fast verification and shipping. I was just pretty disappointed that the shoebox had significant damage. The shoes had no signs of damage, but the box is jus... See more

Company replied

Rated 5 out of 5 stars

I appreciate that StockX received the initial product and was able to verify it didnt meet standards and provided me the same pair from another seller at the original cost I paid. Even tho the process... See more

Company replied

Rated 5 out of 5 stars

Found only here, unavailable everywhere else tried. At an excellent price, and albeit a fortnight wait, here they are: asparkling, tactile and snoggable - my NB fantastic Alpine Woodland UK 8, and... See more


Company details

  1. Online Marketplace
  2. Collectibles Store
  3. Electronics Store
  4. Shoe Store
  5. Vintage Clothing Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

280K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(280,055)

67,038 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Incorrect shoe box!!!

My shoes did not come in the correct box! They were switched from the anticipated LeBron 23 fit for a king box, into a much smaller regular Nike shoe box! Very disappointing!

20 August 2026
Rated 1 out of 5 stars

Yall sent me the wrong shoes wrong size…

Yall sent me the wrong shoes wrong size and I paid express shipping so my son would have them for the first day of school I am so shocked and angry all at the same time and it no way to fix this issue in time for the 1st day of school. I deserve a store credit and expedited shipping on the correct shoes I ordered…

20 August 2026

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