Amazing service, shoutout to Ismael We were helped by someone named Ismael and he was so professional and made us feel comfortable- he provided different options and helped us try to stay in budg... See more
Company replied
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Amazing service, shoutout to Ismael We were helped by someone named Ismael and he was so professional and made us feel comfortable- he provided different options and helped us try to stay in budg... See more
Company replied
We were helped by someone named Ismael and he was so professional and made us feel comfortable- he provided different options and helped us try to stay in budget - we found different styles and were a... See more
Company replied
All the staff were very friendly and helpful. Especially the main manager mylez. He went above and beyond making the whole process very easy and friendly. Would definitely recommend this location to a... See more
Company replied
Made me wait an hour+ for my glasses and purposely saw every other person on the sheet other than me. I would like to add this occurred around 5 pm June 17th and the male worker was straight up ignori... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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7031 N Blackstone Ave, 93650, Fresno, CA, United States

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Went to get new glasses for my teenage son after he failed his school eye exam with his current pair. I made an appointment online. Eye exam went great, but when it came to selecting new frames, things went bad fast. We were all suggesting him to try on frames ( mom, grandma, and sister ). He became so frustrated and completely shut down. He wanted to leave. Joseph stepped in and saved the day! He successfully calmed down my son and asked him questions about what he likes. Joseph helped my son select two pairs! It was the best experience because of Joseph!

Reply from Stanton Optical - Fresno (Pinedale)

Reply from Stanton Optical - Fresno (Pinedale)
The store seemed dirty. Exterior was in disrepair, landscaping was dead or dying and graffiti visible.

Reply from Stanton Optical - Fresno (Pinedale)
Staff went above and beyond to ensure that my glasses fit well and my prescription was accurate. They showed great patience with me as I navigated the selection of frames. And loved the bogo deal. Thank you.

Reply from Stanton Optical - Fresno (Pinedale)
I particularly liked the friendliness and professionalism of the staff. Very helpful, courteous, knowledgeable and personable. The eye tests were very good and through.

Reply from Stanton Optical - Fresno (Pinedale)
You guys said that if I wasn't satisfied I could have a refund but, that wasn't the case 😕😔; because Nothing in Life is Free is what the Manager I find out at the Location the manager told me... Look at the find print at the bottom of the ad!!! Okay 👍🏾 I had to pay for the Glasses and the Eye exam so I couldn't get my money back Okie Dokie 👌🆗.... I didn't even get the right Glasses 🤓...

Reply from Stanton Optical - Fresno (Pinedale)
Had a great visit over to Stanton Optical. Service was second to none and turn around time on my glasses was excellent. Highly recommend!!! Staff was awesome.
the customer service was great, I did not like that the doctor was remote and no one said anything until after I was already prepped and in the room. More transparency would have been appreciated.
Additionally the private rooms were poorly lit and looked dirty and dingy.

Reply from Stanton Optical - Fresno (Pinedale)
Everyone worked together. The Dr was very informative. Overall a very pleasant experience. I only wish I could recall all their names.
Very knowledgeable and helpful the service was very friendly, as well as accommodating
Manger was great to do business with and the doctor was also very friendly and did his job great!
"I had a fantastic experience at Stanton Optical! The staff was incredibly welcoming and professional from the moment I walked in. They took the time to answer all my questions and made sure I felt comfortable with my choices. Highly recommend if you’re looking for top-tier customer service!"
They focused on trying to sell me a bunch of things my eyes didn't need. My eyes are very sensitive. Plus, the online diagnosis from the eye exam was inadequate.
They know exactly how to welcome anyone. Store is clean, they are friendly, they explain everything well, answered all questions, help you find what you want. Going back!
Customer service was great with all inside the facility! Very welcoming.
Tansy had excellent customer service slills. Dr. Israel was very efficient, kind, and knowledgeable.
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