Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more
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Review summary
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Reviews shaping this summary
Professional friendly and efficient staff, with quick delivery and installation. We can't believe the product has sky-rocketed, The original product was closed and the one in 2026 an open circuit b... See more
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Quick response to calls for sales thru to questions. Email advice and bookings for installation was fast - efficient and clear. Calls made were answered and information provided was useful and answ... See more
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Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company... See more
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Company details
- #3 of 6 best companies in Solar Energy Company
- #2 of 2 best companies in Solar Energy Contractor
- #3 of 4 best companies in Solar Energy Equipment Supplier
- #1 of 1 best companies in Solar Hot Water System Supplier
About Solahart Australia
Written by the company
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contact info
1 Alan Street, 2116, Rydalmere, Australia
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4.7
Excellent
17K reviews
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Replied to 81% of negative reviews
Typically replies within 24 hours
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the work was done quite professionally…
the work was done quite professionally although the date for the installation was delayed but the installation itself was commendable
17 July 2026
Reply from Solahart Australia
Hi Linda and Bill,
Thank you for your feedback. It’s great to hear the installation was completed quickly and efficiently, and that the team left everything clean and tidy afterwards.
Easy process, great job all round
Richard was great, came out and explained everything to me and answered all my questions, even on my follow up phone call, very helpful and informative. Office staff were great, easy process all round. The electrician was very accommodating and good communication. The boys that fitted it did a great job, very efficient and tidy. Good communication all round.
7 July 2026
Reply from Solahart Australia
Hi Tennille,
Thank you for the wonderful feedback. It’s great to hear Richard took the time to explain everything clearly and was available to answer your questions along the way.
We're delighted the whole process was smooth from start to finish, with strong communication from the office team, electrician and installers. We appreciate you taking the time to share your experience
Reply from Solahart Australia
Hi Craig,
Thank you for your feedback. It’s wonderful to hear you received excellent service throughout the entire process.
Reply from Solahart Australia
Hi John,
Thank you for your feedback. It’s great to hear the communication and installation updates kept you well informed throughout the process.
Reply from Solahart Australia
Hi Tora,
Thank you for your feedback. We're delighted to hear the process was easy, quick and affordable, and that the team provided great service throughout.
Job well done.
Have always had positive experiences with Solarhart. Kept in the loop, jobs done efficiently and in an acceptable time frame.
7 July 2026
Reply from Solahart Australia
Hi Robert,
Thank you for your continued support. It’s great to hear you’ve consistently had positive experiences with Solahart and that the team has kept you informed while delivering work efficiently and within a reasonable timeframe.
Solar panel installation
As an existing Solahart customer of approximately 8 years, my most recent experience with Solahart Newcastle has been disappointing.
Following installation of solar panels, an independent roofer identified approximately 10 damaged roof tiles. I was only advised by Solahart the day after installation that approximately 2–3 tiles had been damaged.
Prior to the installation, my roof had been professionally restored and no other trades had accessed it.
I lodged a formal complaint with Solahart Newcastle and also sought assistance from the General Manager of Solahart Industries Australia. Despite this, I have seen very little progress towards resolving the issues raised.
More than a week after speaking with the Dealer Principal about arranging removal of panels on RHS of property to access damaged tiles and sourcing replacement tiles, I have received no further update.
Due to the lack of progress and communication, I have now escalated the matter to Building Commission NSW for further review.
Based on my experience, I would encourage prospective customers to carefully consider all available solar providers before making a decision, particularly if they have a tiled roof.
22 June 2026
Unprompted review
Very happy with the heat pump
Very happy with the heat pump, my experience from point of sale to installation with solarhart was prompt, informative and managed very professionally.
25 June 2026
Reply from Solahart Australia
Hi Nicola,
Thank you for your feedback. We're delighted to hear you're happy with your heat pump and that everything from the initial consultation through to installation was handled promptly and professionally.
We appreciate you taking the time to share your experience
Reply from Solahart Australia
Hi Michael,
Thank you for your feedback. It’s great to hear you’re very happy with your Solahart heat pump hot water system and the service provided.
We appreciate you taking the time to share your experience and thank you for choosing Solahart.
Peter and his team carried out the…
Peter and his team carried out the upgrade in a very precise and diligent manner and finished the work in a timely manner.
We are very happy with the job they done.
8 July 2026
Reply from Solahart Australia
Hi Robin,
Thank you for the wonderful feedback. It’s great to hear Peter and the team carried out the upgrade with such care and attention to detail, while completing the work in a timely manner.
We’re delighted you’re so happy with the result and appreciate you taking the time to share your experience.
Keep us informed as to where we were…
Keep us informed as to where we were with installation date. Also called before due date to give us information on how to install app and helped install app when they were at our house. Was great service.
6 July 2026
Reply from Solahart Australia
Hi Kylie,
Thank you for your feedback. It’s great to hear the team kept you informed throughout the installation process and provided support with setting up the app before and during the installation.
We’re pleased you felt well looked after and appreciate you taking the time to share your experience.
Reply from Solahart Australia
Hi David,
Thank you for your feedback. We understand the delay would have been frustrating and appreciate your patience throughout the process.
We're pleased to hear the system is now working well and thank you for taking the time to share your experience with Solahart.
Reply from Solahart Australia
Hi Sue,
Thank you for your feedback. We're pleased to hear everything stayed on schedule and went as planned.
They came out very quickly and arrived when they said they would, eady to deal with
They came out very quick
y amd
2 July 2026
Reply from Solahart Australia
Hi Bindi,
Thanks for your feedback, we're pleased the team could respond so quickly and provide prompt service.
Smiling from ear to ear
Easy selection process, absolutely fantastic product. Installation went smooth and I am totally over the moon. Last seven month 1 x Tesla Battery = 0 Dollars to Electricity Retailer.
15 December 2025
Reply from Solahart Australia
Hi Daniel,
Thank you for the fantastic feedback. It’s great to hear the selection process was straightforward, the installation went smoothly, and that you’re so pleased with the outcome.
We’re delighted the system is delivering such strong results and really appreciate you taking the time to share your experience.
the A team
A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together as a good team. Suffice to say that the team was polite, professional and did the job that was supposed to take two days, in one day and sometimes in the rain.
30 June 2026
Reply from Solahart Australia
Hi Joe,
Thank you for the wonderful feedback. It’s great to hear the installation team worked so well together and completed such a significant upgrade efficiently, even with the weather working against them.
We're pleased the team delivered a professional experience and appreciate you taking the time to share your experience.
Well I thought the young guys that came…
Well I thought the young guys that came and did the installation were more than capable but just under the pump. The job was done in a hurry as they were trying to get as much done as they could and then drive back to Geraldton.
All seamed done. As all lights working and it was up and running or so I thought. Western power came last week to do inspection and it would seem my batteries are not doing what they are meant too. Then I find out that the power point that they took out of my meter box was not illegal. It was just so that they didn’t have to do an upgrade on my meter box. To say that I’m not happy Jan is an understatement. These young fellas are under the pump. They make mistakes and that’s understandable but for my batteries to not even be working when the power is switched off is not understandable.
Just wondering how long it will take before they come back and upgrade my meter box and get a my batteries working?
10 July 2026
Unprompted review
Reply from Solahart Australia
Thank you for your sharing your experience with us. We are very concerned to hear as we strive to always provide the highest levels of product and customer service. We would appreciate the opportunity to investigate this further and arrange for you to be contacted.
If you are willing, could you please send an email to solahart@solahart.com.au with your full name, postcode and contact number? We will then have a team member contact you directly to assist.
We regret that your experience has not been of the standard we pride ourselves on at Solahart and we hope that we can resolve this for you.
Outstanding! Fantastic experience
From the initial consultation to the installation of my new solar & battery system was outstanding. I loved the level of detail presented at the consultation stage, it was so informative giving me all the information needed to make a decision. The installation process was seamless. The work done by the installation team was high quality. Friends and other Tradies have remarked on the quality and neatness of the work done of the battery installation. I would highly recommend Solahart for Solar and battery installation.
18 June 2026
Reply from Solahart Australia
Hi George,
Thank you for the fantastic feedback. It’s wonderful to hear you felt well informed from the initial consultation and that the installation process was seamless from start to finish.
We’re delighted the quality and presentation of the installation has stood out, and we really appreciate your recommendation. Thank you for choosing Solahart for your solar and battery system.
Highly recommended! Rodney listened to what we wanted and…
Rodney listened to what we wanted and gave us good, honest advice. The installation team were efficient and professional.
3 July 2026
Reply from Solahart Australia
Hi Carol,
Thank you for your feedback. It’s great to hear Rodney took the time to understand your needs and provide honest advice.
We're also pleased the installation team delivered a professional and efficient service.
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