Attended at our local store to enquire about purchasing a corner sofa. Spoke to Harrison first and then John.Both extremely helpful and knowledgeable about the products.No pushy sales techniques whi... See more
Company replied
Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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See what reviewers are saying
Daniel at the Warrington branch of Sofology was extremely helpful without being pushy .. he listened to our requirements and offered suggestions.. I cannot sing his praise enough. Great asset your... See more
Company replied
Very helpful and informative member of staff. Put us at ease and explained everything competently and with a clear and engaging delivery. Level of knowledge of product made it simple to understand.... See more
Company replied
Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Friendly not at all pushy left us…
Friendly not at all pushy left us alone. When we did ask for help very helpful friendly would definitely recommend the Warrington store.
25 May 2025
Reply from Sofology - Warrington
Hi Julie,
Thank you for sharing your experience! We're glad to hear our team at Sofology Warrington was friendly and helpful. Your 5-star rating and recommendation mean a lot to us. We look forward to welcoming you back soon!
Excellent service from sarah
Only popped in to browse felt really comfortable with Sarah the sales person I explained what I was looking for tested 3 or 4 suites was absolutely struck by the 5th choice so all was explained to me and I purchased the Astoria range 4 seater 2 seat snuggle chair and foot stool
Thanks a million for the help Tracey
24 May 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
All the staff are really friendly and…
All the staff are really friendly and helpful.
Been in a few times till we finally decided on the right sofa set up we wanted today and every time we went in so friendly.
Excellent service
22 May 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Sofology Warrington. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that you felt welcomed each time you visited.
We're delighted that you found the perfect sofa setup and that our service met your expectations. Your kind words and excellent rating mean a lot to us and motivate us to continue delivering the best experience possible for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon.
I had an excellent experience
I had an excellent experience. Thanks to Leanne for the brilliant service☺️
21 May 2025
Reply from Sofology - Warrington
Hello, thank you so much for your review. We are so happy to hear this!
No pressure we had a look around with…
No pressure we had a look around with no hassle, friendly & quick service
13 May 2025
Reply from Sofology - Warrington
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Warrington
Hello, thank you so much for your review. We are so happy to hear this!
Josh and the team gave us helpful…
Josh and the team gave us helpful advice on sofas, taking our needs into consideration, and didn't push pricier sofas just to get a bigger sale. Gave us space to check out the options, applied zero pressure, and Josh was very helpful in helping us find the right sofa for us.
Would absolutely buy from this shop again
11 May 2025
Reply from Sofology - Warrington
Hi there, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Really pleasant and friendly staff very…
Really pleasant and friendly staff very informative.
13 May 2025
Reply from Sofology - Warrington
Thank you for your wonderful review! We're delighted that our staff was pleasant and informative during your visit. Excellent customer service is our priority at Sofology Warrington, and we appreciate your feedback. If you need anything else, feel free to reach out. We look forward to welcoming you back!
Very knowledgeable staff no hidden…
Very knowledgeable staff no hidden costs Very pleased with chairs thankyou
7 May 2025
Reply from Sofology - Warrington
Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Warrington and that our staff assisted you without hidden costs. We're pleased you like your chairs. If you have any questions or need help in the future, feel free to reach out. We look forward to seeing you again soon!
Harrison was fantastic
Harrison was fantastic. Very helpful and well informed. All in all a great experience.
10 May 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Shawn
Shawn, the sales rep, was outstanding, explained in depth the features of the sofas. Advised us to go home and ensure that sofa was correct, wasnt pushing us to go to for a particular sofa or put a deposit down.
After the other two sofology stores we visited where the staff were not helpful in the slightest, Shawn was a breath of fresh air, genuine, knowledgeable and a credit to your company. Hopefully he would get recognised for his hard work.
Even though we live a fair distance from this particular store after meeting Shawn we new he was the correct individual to buy a sofa from. The qualities he displayed is something that should be passed on to other locations.
10 May 2025
Reply from Sofology - Warrington
Thank you for your feedback about your experience at Sofology Warrington. We're pleased to hear that Shawn's excellent service made your visit memorable.
Thank you for choosing Sofology Warrington. We look forward to your return and are here to assist you if needed.
A Great sofa shopping experience!
The extensive selection and quality of products on display made it easy to select the sofa that fits into our home and lifestyle the best. The sales staff - Daniel on the initial visit and John on the return visit where helpful informative and knowledgeable about the products on offer - and answered our questions in full. Their assistance was invaluable when making our decision.
9 May 2025
Reply from Sofology - Warrington
Thank you for sharing your experience! We're glad you enjoyed our product selection and quality, and that they fit well in your home. It's great to hear that Daniel and John provided you with the service you deserve. Your feedback is appreciated, and if you have any questions or need assistance in the future, feel free to reach out. We look forward to welcoming you back to Sofology Warrington!
Reply from Sofology - Warrington
Thank you for your wonderful feedback!
Good sales assistance
I was assisted very well by the young man who secured my purchase. He was knowledgeable without being pushy.
8 May 2025
Reply from Sofology - Warrington
Thank you for your feedback! We're thrilled to hear you had a positive experience with our team at Sofology Warrington and appreciated their knowledge.
We aim to provide the best service, and your input helps us improve. If you have any further comments or suggestions, please let us know.
We look forward to welcoming you back!
I have bought expensive sofas in the…
I have bought expensive sofas in the past & they didn’t last long so today I bought a 1/2 price sofa & am very happy with the result 😁
5 May 2025
Reply from Sofology - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
John was lovely very helpful not to…
John was lovely very helpful not to pushy yet very helpful nice lad
5 May 2025
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Amazing experience with the team in…
Amazing experience with the team in Warrington. Thank you for all your help and support. Excellent service! Cheryl
3 May 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really good service and value.
Really good service and value.
Delivered in 3 days and delivery men tuck
Sette up 7 flights of stairs and removed all package with a smile.
27 April 2025
Reply from Sofology - Warrington
Thank you for your feedback! We're thrilled you received excellent service from Sofology Warrington. It's wonderful that our delivery team set up your furniture and removed the packaging with a smile.
Your satisfaction is our priority, and your 5.0 rating means a lot. We look forward to serving you again and hope you enjoy your new furniture!
Fabulous experience
Let’s hope the good service continues….Harrison at the Warrington store was fantastic
27 April 2025
Reply from Sofology - Warrington
Thank you for taking the time to share your experience with us.
A good range of products
A good range of products, staff knowledge and assistance was excellent. Wasn’t rushed and the sales person (Harrison) was nice and dis nit push a sale.
28 April 2025
Reply from Sofology - Warrington
Thank you for your wonderful review! We're delighted you enjoyed our products and found our staff helpful, especially Harrison. Your feedback confirms we're on the right track. If you have any questions or need assistance, feel free to reach out. We look forward to welcoming you back to Sofology Warrington soon!
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