Attended at our local store to enquire about purchasing a corner sofa. Spoke to Harrison first and then John.Both extremely helpful and knowledgeable about the products.No pushy sales techniques whi... See more
Company replied
Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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See what reviewers are saying
Daniel at the Warrington branch of Sofology was extremely helpful without being pushy .. he listened to our requirements and offered suggestions.. I cannot sing his praise enough. Great asset your... See more
Company replied
Very helpful and informative member of staff. Put us at ease and explained everything competently and with a clear and engaging delivery. Level of knowledge of product made it simple to understand.... See more
Company replied
Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Amazing service from Daniel from the Warrington store.He was…
Daniel from the Warrington store.He was so helpful, patient and informative. He wasn't pushy in anyway and made our experience a pleasant one.
3 September 2025
Reply from Sofology - Warrington
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Excellent customer service…
I have been into the store twice now in past 6 weeks and have always been approached and welcomed and the staff I have dealt with have been helpful and friendly without being too pushy in their sales approach.
I have visited other competitors and sofology was the only one to offer me fabric samples, I really appreciated this as it has helped me reach a difficult decision over colour option.
Staff members on both visits very informative and able to answer any questions/ queries I had.
Order process was quick and easy
1 September 2025
Reply from Sofology - Warrington
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Five Star Service!
Sarah went out of her way to assist us today and we are fully satisfied with the assistance she provided.
3 September 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Huge range to select from which all…
Huge range to select from which all come with different combinations. Staff helpful and patient.
31 August 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Reply from Sofology - Warrington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service in store …
Great service in store …. though very disappointing to hear we won’t be getting a Neil the sloth 🙁🙁
29 August 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
John was Very Helpful and answered any…
John was Very Helpful and answered any Questions and Queries we had
31 August 2025
Reply from Sofology - Warrington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Warrington
Thank you so much for taking the time to share your wonderful feedback!
Reply from Sofology - Warrington
Thank you for your wonderful review!
Friendly and patient customer service
Friendly and patient customer service, no pressure guidance helping towards stress free enjoyable experiance.
25 August 2025
Reply from Sofology - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Thank you Sarah !!!!
26 August 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave us a review.
Well trained, friendly staff
Well trained, experienced, friendly staff who couldn't do enough for us. We didn't feel rushed and were completely happy with the product we have bought.
25 August 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
What a breath of fresh air Daniel was…
What a breath of fresh air Daniel was at the Warrington Store...so helpful..polite...and I came away saving £300 as the foot stool I wanted was in the clearance...
23 August 2025
Reply from Sofology - Warrington
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very nice atmosphere
Very nice atmosphere, John helped us and he was very friendly, professional and informative. He wasn’t pushy and made us feel comfortable. Definitely recommended
23 August 2025
Reply from Sofology - Warrington
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Everything was no trouble at all
21 August 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Daniel was excellent
Daniel was excellent. Very patient while I decided what I wanted.
20 August 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Sales assistant Leanne was excellent so…
Sales assistant Leanne was excellent so helpful and knowledgeable and helped us to make our decision easy to make with the sofa we went for
17 August 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Warrington
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team very helpful and informative about our products. Your satisfaction is important to us, and we're glad we could assist you in your furniture shopping experience.
If there's anything more we can do or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Warrington in the future.
The Sofology agent was very helpful and…
The Sofology agent was very helpful and answered any questions proposed. He was clear and concise and a very pleasant man.
16 August 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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