Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... See more
Company replied
Location
Switch locationUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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See what reviewers are saying
well what can i say ,the customer care was brilliant Rob was looking after us we had tea walking around making our choice of which sofas to pick from, we choose and Rob went through every single proce... See more
Company replied
Myself and my partner were very impressed at how welcome the staff made you feel. Kevin was especially helpful when guiding us through the range of sofas available in store. Great experience and can’... See more
Company replied
Very nice experience. Found the perfect sofa and much less than we expected given the good reputation and quality Sofology are known for. Excellent sales person Rob. Thank you.
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, United Kingdom
4.9
Excellent
6K reviews
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Great experience and easy transaction.
Absolutely amazing, the sales agent Faye at Thurrock store was great, she provided all the information about the sofa and had good knowledge of the product. Answering all our questions to make it easy for us to decide on the sofa. Overall great experience and found it easy to make the purchase.
27 January 2026
Reply from Sofology - Thurrock
Thank you for this great review Maz
Sofa Purchase
Had a great experience with Rob at the Thurrock branch. He showed us all the lumbar support sofas on display and gave honest feedback on all of them to help us make a decision. There was no pressure and we were able to look around with no one following us everywhere like we experienced in many other sofa shops.
24 January 2026
Reply from Sofology - Thurrock
Thank you for this amazing review Mrs O!
A great experience
Jon at the Thurrock Lakeside Store was very friendly , knowledgeable and helpful when we were looking for our new sofas. There is an extensive range of options , We never felt hassled or pressured in any way on any of our visits ( there were a couple)which made for a nice experience . I would happily recommend to friends and family.
26 January 2026
Reply from Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Relaxed and was allowed to wonder…
Relaxed and was allowed to wonder around untill we were happy and then inform the staff when we were ready all staff were very helpful
1 January 2026
Reply from Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Our salesman Del was courteous and…
Our salesman Del was courteous and extremely helpful without being pushy, left us to browse but was on hand when we were ready to order. Thank you for a pleasant experience would recommend
26 January 2026
Reply from Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Saad was really helpful
Saad was really helpful in helping me get the Sofa I wanted.
Thanks a million :-)
25 January 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Steve was very friendly and helpful
Steve was very friendly and helpful. He answered every question I asked. I Would definitely recommend Sofology for the service I received.
25 January 2026
Reply from Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sofology had just what we were looking for.....
A good range of sofas at Thurrock. Looked at other stores but only found what we were looking for at Sofology. The price was competitive and the quality looks and feels great too. Steve was very helpful and knowledgeable when arranging our order.
25 January 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
The staff was very helpful on helping…
The staff was very helpful on helping choose our new sofa
22 January 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Just purchased a sofa from sofology…
Just purchased a sofa from sofology from Jon at lakeside thurrock ,, very helpful , quick and easy, would definately recommend buying from there
25 January 2026
Unprompted review
Reply from Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Excellent
Great Service received from Rob in store at the Thurrock Branch.
He was very attentive, helpful and knowledgeable.
This is the third time purchasing from Sofology and again the service did not disappoint.
25 January 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Thurrock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Rob was great
Rob was great - which made for an easy experience!
Ordered the Amalfi sofa, even managed to get it discounted!
24 January 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Brilliant service from Rob
24 January 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Saad was amazing
Saad was amazing. He really helped with his knowledge and guide us in making the right choice for what we wanted.
24 January 2026
Reply from Sofology - Thurrock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Saad. Have a great day 😊
Reply from Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A Great Selection of Sofas
A great selection of sofas to choose from
Friendly, knowledgeable and professional staff (Steve was very informative and helpful)
Have purchased from this store before and always our first choice
23 January 2026
Reply from Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really pleased with the support we got…
Really pleased with the support we got from Steve at The Thurrock store.
2 January 2026
Reply from Sofology - Thurrock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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