Sofology - Rugby Reviews 

We had a pleasant and easy purchase of some new furniture. We felt at ease looking around the showroom with no pressure. Lisa was a wonderful help and talked us through our options- which actually saved us money! The whole process was relaxed, friendly and simple. We will be recommending and returning!

Was treated with respect, very helpful and knowledgable.

Explained the process, and helped with making the right choice of sofa for me

Bart was great

The Sofologist - Bartosz Tarka, was the reason for us eventually placing an order. We experienced the best customer; he was so friendly, jolly and patient through me and my partner's debates and lengthy time taken to make our decision and even changing our mind on the model we wanted. He never once pushed us towards a sale, answered all our questions, offered different suggestions to make it work for us by understanding our space, lighting etc.
Honestly the quality of the sofa will speak for itself once its delivered. I switched to Sofology from DFS, who offer no discounts, freebies or anything compared to DFS, and my reason for this is because of the designs and quality but what made me finally order was Bart.

Very good experience Very helpful staf fran explain everything

Jason from the Rugby branch was really helpful. He answered all our queries, and did not pressure us. He completed our sale really quickly, and we left happy.

Bart was very helpful and explained everything thoroughly and honestly. He was very personable and friendly.

Very helpful staff

Staff were very friendly and none of the typical follow you around like in other stores.
when dealing with you they are very informative and helpful with detailed information and none of the pressing you to buy into more products you don't need are want.

Appreciate all of your support and great service Bart, Top man!

Wendy was brilliant. Super accommodating and really helpful

From the time we arrived in store we were told we could browse at our leisure. We were not hassled at any point but the staff, Fran,Lloyd and Jason were there if we needed to know anything and were helpful and friendly.

great customer service from lisa with helping us choose our sofa

Friendly and very helpful

Very helpful, knowledgeable and friendly staff. A very positive and extremely pleasant experience.

Clean and well presented store. The staff were friendly and not pushy.
We were buying a chair for my brother who has learning difficulties and mobility issues and he can become easily overwhelmed.
The sales person, Bart, was extremely helpful and took time to go through everything and make my brother feel comfortable and cared for as a customer.
Absolutely the best service.

Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.

Excellent response to the queries and a smooth experience.

We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!

Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.