Sofology - Rotherham Reviews 3,941

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied

Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A pleasant experience

Salesman was really helpful
Left us alone to browse around the store, no hassling us
The store was clean and tidy and easy to get around
Once we had our options the salesman advised us on what would be best for our needs and was not pushy
He showed us different options that we had not seen, explained all the products they provided including insurance
All in all a pleasant experience

3 February 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Friendly and helpful

1 February 2026
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Reply from Sofology - Rotherham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Limited designs for short delivery time

Good layout in store, lots of choice with easy to view sizes and fabrics. Some designs with quick delivery which is what we needed. Knowledgable staff.
I do think 15 weeks is a long time to pay and then wait for a sofa delivery.

24 January 2026
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Reply from Sofology - Rotherham

Thank your for sharing Jackie. Good quality sofas take time. Thank you for choosing Sofology!

Rated 5 out of 5 stars

I visited the store twice

I visited the store twice in consecutive days on both occasions the staff members I spoke to were polite, professional and helpful (Adrian and Tara). The range and selection of sofas throughout the store was outstanding and really made the experience of deciding on new furniture a lot more enjoyable.

2 February 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Excellent service by Miles at the…

Excellent service by Miles at the Rotherham branch. Very helpful and would recommend them

2 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Made buying enjoyable

The salesman was very helpful and got me water…as I was anxious…he spoke to my friend and I and it was all round a very enjoyable experience

2 February 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.

Rated 5 out of 5 stars

Tara was really helpful and…

Tara was really helpful and knowledgable and really friendly

2 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Quick

Quick and smooth

18 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very friendly informative staff

Very friendly informative staff. Clean, modern store with great layout. Stylish products.

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Adrian!!!

We dealt with I believe Adrian, he was incredible, very helpful and went through every detail with us. We would definitely recommend visiting the Rotherham Parkgate branch as he really helped us to pick the best sofa suitable for us.

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Friendly helpful staff

Ness was very informative,friendly and helpful

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ness. Have a great day 😊

Rated 5 out of 5 stars

Looking to buy a sofa found one we…

Looking to buy a sofa found one we liked and the staff member Myles was polite and knowledgeable answered all of the questions we asked and let us leave the shop to mull it over. When we decided to purchase said sofa we went back to the store. Miles was not there day off but Tony helped with the purchase again another helpfull and knowledgeable member of staff. Both staff members made purchasing sofa a pleasant experience.

30 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

A great selection of sofa designs

A great selection of sofa designs, super quality and choice of styles. Tara was fantastic in helping us choose and purchase our sofa, not pushy in any way like you get in some stores, she was very knowledgeable and helpful.

31 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Adrian at Sofology (Parkgate

Adrian at Sofology (Parkgate, Rotherham) was extremely informative and knowledgeable about the materials and construction of their products. No pushy sales patter, just polite, informative conversation. We were very pleased to place an order with him. Looking forward to receiving our delivery.

31 January 2026
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Reply from Sofology - Rotherham

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Fab experience in store

Fab experience in store. Both the reps we spoke to over the few weeks have been fantastic helping make a final decision. Love the no pressure sales too. Looking forward to the sofa coming in a few months.

31 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Met Miles in the shop and he was very…

Met Miles in the shop and he was very informative and very helpful in helping us choose our sofer
He is also a very friendly person and he is a credit to your company.
Many thanks Miles
Regards
Danny and Alison Hoyland

28 January 2026
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Reply from Sofology - Rotherham

He really is a credit to us, thank you for sharing Daniel :-)

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