Sofology - Rotherham Reviews 3,940

Tony our salesman was brilliant from start to finish. We didn’t feel pressured at anytime unlike other stores previously visited. Gone above and beyond to ensure we got the right sofa for us. Would highly recommend sofology store at Rotherham 5 stars

Smooth, easy process was carried out by Nessy. She was knowledgeable and helped us with alternatives to consider. Walt also provided us with useful information.

The salesman Tony was polite, pleasant and ver knowledgable. He wasn’t pushy in any way and just offered excellent advice. Would definitely recommend to others.

My family and myself were greeted in a pleasant and helpful manner. We were given information about all the products we looked at and received a lot of useful information about the product chosen, looking after it and it's delivery. The visit gave a good impression of the company.

Really knowledgeable and helpful with explaining information and the details to someone who has never brought a sofa for herself before. Leah was brilliant and gave us a good laugh

Adrian was really helpful and made the whole experience really easy!

Tara was very helpful & very good at her work I would give her 20 stars if I could x

Amazing service, very friendly staff

Good honest advice no pressure sales tactics

We had a fantastic experience buying our sofa at Sofology thanks to the excellent service from Adnuk (I think) From the moment we arrived, he was incredibly friendly, honest, and very easy to talk to, which made the whole process relaxed and enjoyable rather than stressful.

He took the time to go through everything in great detail, explaining all our options clearly and helping us choose the right sofa without ever making us feel pressured. His knowledge and transparency really stood out, and it felt like he genuinely wanted us to make the best choice for our home.

What impressed us most was how great he was with our 5-year-old son. He was patient, kind, and made him feel included while we were discussing everything, which made the experience so much easier and more enjoyable for us as parents.

Overall, it was outstanding customer service from start to finish. Friendly, honest, relatable, and very knowledgeable — we would happily recommend him to anyone visiting Sofology.

Tara left us alone to look round but was a great help when we needed it

Visited today had good idea what wanted Leah directed us to right area, then gave us a little time to view on own and asked if needed any help, Leah was friendly and approachable and no pushy sales chat , she explained all relevant information advised on colour costings delivery etc , very pleased excellent customer service placed order, look forward to receiving our items
Thank you Leah

Really helpful and told us everything we needed to know, friendly and polite would go there again recommend them to anyone, Really pleased with the service

Great service today when we bought our sofa, looking forward to receiving it

Really good friendly staff and some really nice sofas

Adrian been absolutely amazing, highly recommend, very knowledgeable. Thank you once again

As soon as we arrived Tora greeted us with a warm smile. Within minutes she introduced herself, gave us a quick explanation on how things are displayed at sofology them left us to browse.
We had actually found a sofa at DFS, and just popped into rule sofology out.
Once we’d made our decision, Tora was completely professional. Answered all our questions and even gave us a cuppa while we relaxed in our chosen sofa and browsed the rest of the store.
The sale was smooth in a very comfortable environment.
Thank you Tora.

Miles went through everything with us,nothing was too much trouble.Very friendly and knowledgeable.
Bought two sofas 5 years ago and had good service then,hence why we came back,and had great service again.