Adrian assisted us very well and wasn't pressuring us at all. Slight complaint about the store not having a lift - my mother walks with a stick and found it difficult to get to the upper levels.
Location
Switch locationUnit 4 Beale Way, S62 6EJ Rotherham, GB
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See what reviewers are saying
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
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Walter at Parkgate was brilliant
Walter at Parkgate was brilliant , very knowledgeable and helpful , this will be our second sofa from Sofology and the quality and durability is second to none

Reply from Sofology - Rotherham
Great experience
Nessy was very helpful when it came to choosing our sofa.
The whole process felt very effortless.
We can’t wait to receive our sofa.

Reply from Sofology - Rotherham
Impressive service
We were greeted as we arrived and asked if there was anything specific we were looking for, then Tara showed us appropriate suits and left for us to try out.
She then came back and gave us information on price materials and answered any questions we had !!
We was extremely impressed with her knowledge…

Reply from Sofology - Rotherham
Sofas with Ness
Ness,the lady who helped us today was very nice,very polite,and extremely helpful,she didn’t rush us at all,she was knowledgeable and answered all our questions very well

Reply from Sofology - Rotherham
Customer service was fantastic
Customer service was fantastic. Big shout out to Myles, he was extremely helpful in finding the right sofa for us, really friendly and thorough. His attention to detail in what we wanted in a sofa was next to none. Overall a great experience. Highly recommend Sofology.

Reply from Sofology - Rotherham
Sofa
We dealt with Miles on our two visits and we found him a very nice and easy going person and made us feel comfortable when we were choosing our Sofas.
Miles had good product knowledge and gave us honest information on the warranty, delivery times and cleaning materials to purchase.
Miles is a credit to your company

Reply from Sofology - Rotherham
Really easy to deal with and great…
Really easy to deal with and great knowledge of the product.

Reply from Sofology - Rotherham
Shopping experience
We browsed the store at our leisure but found plenty of staff on hand if we had any questions. We felt no pressure to buy and all our questions were answered in full.
Made us a nice cuppa too

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Tony was very helpful!
Tony was a great help. Helpful but not pushy, the best kind of salesperson!

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Tara was the best
Tara helped us with the sofa we picked, she was lovely, very friendly and professional and she told us about extra care for the sofa but wasn't pushy like you get in many sofa places so we did buy the insurance cover. I will definitely recommend sofhology to family and friends and tell them to ask for Tara.

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
thumbs up to Adrian!
Adrian was very informative, and gave us useful advice. he was very friendly and approachable
without being pushy. great service.

Reply from Sofology - Rotherham
Excellent service
Thank you very much Adrian, you explained very well and gave all the important and necessary information about the corner sofa we chose. We ordered our corner sofa today and we look forward to be delivered within 11 weeks. Thank you again 😊

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Everyone was very friendly and helpful
Everyone was very friendly and helpful. Tara made us very comfortable and guided us how to pick the correct sofa for us without being pushy. Thank you.

Reply from Sofology - Rotherham
Great buying experience
Great buying experience. We were left alone to look around the showroom which I like. Hate being followed. Tony was very helpful and informative and gave us space to make a decision. Very professional and helpful throughout the whole buying experience.

Reply from Sofology - Rotherham
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