Sofology - Preston Reviews 

2,506
•
TrustScore 5 out of 5

4.9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB

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Rated 5 out of 5 stars

Helpful staff, who allowed you to browse freely. Showroom clean and accessible. Knowledgeable when it can to purchase what rhe products could do and different configurations. Finance options also... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Gary (Preston Branch) was amazing! Sat us down and went through everything with us. Not pushy or looking for a sale just a genuine guy with great advice as pet owners. Highly recomm... See more

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable sales person no pushy, and got the sofa we are after at a good price and was also offered a coffee.

Company replied

Rated 5 out of 5 stars

From walking into Sofology we were met by a superb salesman who made us so welcome, firstly with a nice cuppa!! We were then left to look as long as we wanted at all the sofas. Job well done, and we... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,506)

16,191 reviews in the last 12 months

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Rated 5 out of 5 stars

There was so much choice

There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they didn't helicopter around as most do in these types of places. It made the whole experience really relaxed. This allowed us to choose our perfect sofa at our own pace. As soon as we had, Doreen sorted everything out and we were on our way. Can't wait for the sofa to arrive.

2 May 2026
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Reply from Sofology - Preston

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Great service

Luke was very polite and knowledgeable He answered all our questions Staff were very friendly not at all pushy

30 April 2026
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Reply from Sofology - Preston

Thank you for awarding us 5 stars Sandra

Rated 5 out of 5 stars

Jay and Amanda were very helpful…

Jay and Amanda were very helpful matching new sofa and footstool with colours and fabrics of previous sofa.

25 April 2026
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Reply from Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great experience purchasing our sofa

I have already submitted a positive review
However the experience was excellent from walking into the store to purchasing the staff were very knowledgeable and helpful with out pushing for a sale we felt we were in control of our own decisions and would highly recommend

15 April 2026
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Reply from Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Lewis was amazing x very professional x…

Lewis was amazing x very professional x and no pressure buying x

6 April 2026
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Reply from Sofology - Preston

Hi there, thank you for your review. Another great review for Lewis, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Very good great service

Very good great service

31 March 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great customer service

Even though the sofa we wanted was sold the team went above and beyond to check if they had it available in another store for us

29 March 2026
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Reply from Sofology - Preston

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

EXCELLENT SERVICE

Attentive young man who was very knowledgeable . Very pleasant yo deal with on both occasions

25 March 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Rated 5 out of 5 stars

Visited the Preston Branch at Deepdale…

Visited the Preston Branch at Deepdale today and was helped by Mo. He was super helpful, really knowledgeable and very polite and friendly.

24 March 2026
Unprompted review
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Reply from Sofology - Preston

Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great shopping experience

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out well. We were at no time hassled or followed, as we have experienced in other furniture stores. When we asked for information Mo’s advice was clear and precise, we never felt under pressure to commit. Our whole experience was very pleasant thanks to him and our customer experience played a big part in us purchasing furniture on the day.

24 March 2026
Unprompted review
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Luke made choosing a sofa a joy

Luke made choosing a sofa a joy. He was so helpful explaining which sofas could be easily be delivered without getting stuck in our 1920s hallway. He really took the stress out of it all. Looking forward to receiving our sofa soon.

18 March 2026
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Reply from Sofology - Preston

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

New sofa and chair We were left alonne to wonder round the…

We were left alone to wonder round the store to see what we liked. Once we found something , all the options and prices were explained to us by Amanda who was very helpful.
Thankyou, looking to our new sofa and chair being delivered

19 March 2026
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Reply from Sofology - Preston

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Rated 5 out of 5 stars

Really great engagement

Really great engagement, knowledgeable, no hard sell - personable and clear

14 March 2026
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Reply from Sofology - Preston

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Looking forward to delivery. Wish it could be a little sooner.

14 March 2026
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Reply from Sofology - Preston

Thanks for the lovely feedback! 😊 We’re just getting everything ready behind the scenes and will be in touch as soon as your delivery is ready to be scheduled. We promise it’ll be worth the wait!

Rated 5 out of 5 stars

Very helpful and good service

Very helpful and good service

15 March 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Rated 5 out of 5 stars

Happy customer!

Thoroughly enjoyed our experience with Sofology. There were so many lovely sofas to look at with such a great choice of fabrics and styles. Staff were attentive and not overbearing which made a lovely change! We are delighted with the sofas we have purchased - will just have to be patient now as it does take a good few weeks for it to be made and delivered to us. Thank you Sofology!

7 March 2026
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Reply from Sofology - Preston

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!

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