There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more
Company replied
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more
Company replied
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
Company replied
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff, very helpful and knowledgeable. Easy purchase.

Reply from Sofology - Preston
Jay answered all questions clearly and gave us all the info required to make am informed decision

Reply from Sofology - Preston
Really good service and very knowledgeable 10/10 very happy

Reply from Sofology - Preston
Luke and Amanda were fantastic in their service today- very knowledgable, helpful and nothing was too much trouble! We really appreciated their time and efforts in ensuring we got the sofa of our dreams! Thank you very much!

Reply from Sofology - Preston
Great service from the team in Sofology, very helpful during all our visits, fantastic choice of styles, colours and materials.

Reply from Sofology - Preston
Luke was courteous and extremely helpful in store today, and helped us finally decide on our perfect sofa.
Happy customers
Thank you

Reply from Sofology - Preston
Jay has been very helpful. Made everything easy and made good suggestions, but not pushy at all, which I appreciated.

Reply from Sofology - Preston

Reply from Sofology - Preston
Purchased a sofa today at the Preston branch. Excellent customer service from the sales representative mo there was no pressure or looking over your shoulder at every move like other sofa shops . Great service all round

Reply from Sofology - Preston
Staff member greeted us within seconds of entering the store. Very pleasant and warm mannered, asking if we had shopped in Sofology before, which we have.
Our requirements for a sofa were very specific, but Doreen and the other Sofologists assisted and directed us to sofas as near to as possible our criteria even offering a cup of tea while we were pondering our choices.
Overall a very pleasant experience which resulted in a second visit the same day to purchase a sofa

Reply from Sofology - Preston
Such a great wide range of sofas to choose from. Luke who helped us was fabulous. Really nice lad. Took time to explain everything in detail.

Reply from Sofology - Preston
No pressure, pleasant staff that let us browse at our own pace - would recommend

Reply from Sofology - Preston

Reply from Sofology - Preston
Excellent service and knowledge. The whole buying process was clear and swift.

Reply from Sofology - Preston
The staff member that served us was extremely helpful and thorough. She took time to explain everything. The manager was also very helpful..Nice cup of tea and biscuits.

Reply from Sofology - Preston
Friendly Team, knowledgeable, given plenty of information, good choice of sofas, reasonable prices, dog friendly.

Reply from Sofology - Preston
A very good experience, Doreen the shop assistant helped us by explaining all the colours we could have all the fabric details everything we needed to know .

Reply from Sofology - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.