Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more
Company replied
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
Company replied
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jay was extremely helpful from when we walked in, suggesting we had a good look around before making any decision. She gave us plenty of time on our own once we'd found the sofa we liked but was on hand to answer questions when we had them. She explained the guarantees and finance fully before we signed on the dotted line. Thanks once again Jay ! Your time and patience was much appreciated.

Reply from Sofology - Preston
Luke was extremely helpful & knowledgeable. He explained all the different options involved regarding the sofa & finance.

Reply from Sofology - Preston
Doreen was very helpful indeed during our visit to the store. Thank you so much Doreen for your most kind assistance with our purchase. Richard Hirst.

Reply from Sofology - Preston
Jay is lady with good experience. Help us with the choice of sofa. Very recommend this shop.

Reply from Sofology - Preston
Luke your agent was very patient,professional ,knowledgeable, and friendly.
The model we have chosen appears to be well made, comfortable and hopefully long lasting

Reply from Sofology - Preston
Had just what we was looking, and it was in the sale. RUSS was the person seeing to us and was friendly, knowledgeable, had us sorted in no time, we'll done Russ. So we are happy happy 😊

Reply from Sofology - Preston
I went to the Preston showroom and Mo helped me with my purchase. Originally I was going to order it online but I’m very glad I didn’t because being able to talk to Mo helped me understand what my choices were.
He was willing to go the extra mile to make sure I got the best deal for me.
I look forward to writing a review when the sofa has been delivered.

Reply from Sofology - Preston
What a fantastic shopping experience from start to finish. The staff are so welcoming and friendly, from floor staff to management! They go above and beyond. My husband and I felt relaxed throughout, we had a lovely coffee too! There is also a great balance in store between being helpful and leaving you to make decisions.

Reply from Sofology - Preston
Sold to us by Amanda who was such a helpful easy going member of staff. She made the purchase feel like the right one.

Reply from Sofology - Preston

Reply from Sofology - Preston
as soon as we walked in luke was straight at hand to help

Reply from Sofology - Preston
Russ at the Preston store was so helpful tonight! I knew which sofa I liked and went to store to confirm the colour before I ordered!
Russ was so helpful, patient and not at all pushy!
Thanks for your help!

Reply from Sofology - Preston
Felt at ease and not pressured into buying. Was given great advise on value for money.

Reply from Sofology - Preston
Luke was very informative and helpful. He made us feel relaxed and made us a lovely brew while we discussed our options

Reply from Sofology - Preston
Luke was really helpful at rhe Preston store with helping me with my choice and ensuring that it was exatclt what I wanted....

Reply from Sofology - Preston

Reply from Sofology - Preston
Good staff, reasonable prices, well staged furniture.

Reply from Sofology - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.