Jamie was amazing, he sold us our sofa. When we went into the store we were greeted, explained how some deals worked, colours and the store. Then we were left to look ourselves which we really... See more
Location
Switch locationUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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See what reviewers are saying
Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... See more
Company replied
Lovely staff who were very friendly. Clean store. Couldn’t fault the customer service we received. Would definitely recommend
Company replied
Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere. Peterbo... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, United Kingdom
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We were helped by Said she also sold us…
We were helped by Said she also sold us a sofa 5 years ago we didn’t recognise her at first but it just goes to show that she’s great at her job and sold us again another sofa and chair.

Reply from Sofology - Peterborough
So welcoming
Hadi was so welcoming when we first went in to look for a sofa, we went back the following weekend and purchased what we had seen & Hadi was extremely helpful & knowledgeable, he did not push us to buy extras but explained what we could get for protection etc.

Reply from Sofology - Peterborough
So far so good
Friendly staff
Everything explained when ordering our new sofa
Having to wait 15 weeks only down side

Reply from Sofology - Peterborough
Famida was an amazing sales person and…
Famida was an amazing sales person and talked us through everything

Reply from Sofology - Peterborough
Excellent service from Ben
Excellent service from Ben! He made the whole process quick, easy, and actually enjoyable. We’re thrilled with our purchase and couldn't have asked for better assistance. Five stars!

Reply from Sofology - Peterborough
Helpful, knowledgeable and no pressure.
Sai was so helpful, patient and knowledgeable. She was brilliant.
No pressure by staff when walking round.

Reply from Sofology - Peterborough

Reply from Sofology - Peterborough
Sia was very helpful
Sia was very helpful without being pushy or intrusive, she was very knowledgeable and gave us good advise.

Reply from Sofology - Peterborough
Warm and Honest
A really pleasant experience with Sai. Never went for the hard sell and was extremely knowledgeable. Happy with the customer care I received.
Best Wishes

Reply from Sofology - Peterborough
Great service!
Had great service on both visits to the shop from Ben, Sai and Manager Ryan. We were unsure on which sofas to buy at first and had two rooms to consider buying for. It was nice not to feel rushed in choosing by staff. They dedicated their time to us and explained everything well.

Reply from Sofology - Peterborough
Perfect
Good range of products to choose from. And range of colours and different fabrics.
Salesman Jamie wasn’t pushy at all, went through all options and explained everything we needed to know. Walked away happy with our choice.

Reply from Sofology - Peterborough
The sales person was lovely and very…
The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.

Reply from Sofology - Peterborough
Great support
Friendly, informative and helpful
Supported through the process but not hard sell
Danielle and Ryan stood out but all staff great

Reply from Sofology - Peterborough

Reply from Sofology - Peterborough
Great experience with Sofology
Great experience with Sofology
Famida went above and beyond
So helpful and very patient with me while taking my time in choosing my sofa
Would have no hesitation in recommending Sofology

Reply from Sofology - Peterborough
Sai is just the best as all the answers
We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .

Reply from Sofology - Peterborough
Hadi was very knowledgeable and his…
Hadi was very knowledgeable and his attention and service to us as customers was excellent.

Reply from Sofology - Peterborough
Sai was fantastic excellent customer…
Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge

Reply from Sofology - Peterborough
Kind and patient rep
We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us

Reply from Sofology - Peterborough
The service was excellent
The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.

Reply from Sofology - Peterborough
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