Sofology - Nottingham Reviews 

3,178
TrustScore 5 out of 5

4.8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB


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Rated 5 out of 5 stars

I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.

Company replied

Rated 5 out of 5 stars

I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... See more

Company replied

Rated 5 out of 5 stars

Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... See more

Company replied

Rated 5 out of 5 stars

No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

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4.8

All reviews

(3,178)

18,628 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

Very helpful chap called Chris help answer questions about an In-stock sofa that had been reduced that I'd seen online. ordered it there and then. very happy with the deal.

15 December 2025
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Reply from Sofology - Nottingham

Thank you for awarding us 5 stars Ofelia :-)

Rated 5 out of 5 stars

Excellent service

Excellent service - Dani wasn't pushy at all just realy helpful and there when we needed information. She made the experience really positive

10 January 2026
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Reply from Sofology - Nottingham

Hi Ms Lindsay, we are happy that your visit to the store was positive!

Rated 5 out of 5 stars

Good experience.

Polite and knowledgeable customer advisor.

12 January 2026
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Reply from Sofology - Nottingham

Thank you for sharing your experience Tim

Rated 5 out of 5 stars

No pressure sales and excellent customer service

The salesperson explained all the features available on my choice of recliner. He then gave me time to make a decision without any pressure and I was able to then go back to him with any questions.

6 January 2026
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Reply from Sofology - Nottingham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Living Room Sofa Purchase

Jay was brilliant with discussing our options regarding the size of the space we had to work with and our desire for a corner sofa with recliners. He went through absolutely everything with us in great detail and ensured we were 100% happy before we signed our agreement.

11 January 2026
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Reply from Sofology - Nottingham

Thank you for taking the time to write this great review Kerry :-)

Rated 5 out of 5 stars

Excellent choices

A lot of choices to view, excellent advice from Phil, altogether a good experience at Sofology

6 January 2026
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Reply from Sofology - Nottingham

Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent customer service

We were welcomed as soon as we entered the store and having dealt with Sofology before, we know they produce quality products. As always, the staff went out of their way to take our floor plan and help us find a sofa to fit our space. Everything was explained clearly and nothing was too much trouble. I cannot recommend this store highly enough.

10 January 2026
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Reply from Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Amazing service alongside sofa’s.

Lini was absolutely fantastic with her recommendations for our new sofa. Her knowledge was great and what a lovely woman she really was.
We left the store very happy with our purchase.
Would defiantly recommend sofology with the different choice in fillings on your sofa cushions and the extra warranty for peace of mind on our sofa.
All staff in store was lovely and pleasant.

2 January 2026
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Reply from Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Dealt with Lini very nice person &…

Dealt with Lini very nice person & knowledgeable no pressure would highly recommend 💯

2 January 2026
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Reply from Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Informative but not pushy

4 January 2026
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Reply from Sofology - Nottingham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Very helpful throughout

Very helpful throughout

4 January 2026
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Reply from Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Brilliant service

Brilliant service
All staff were so helpful, we had a member of staff called zemon who was super helpful!
We had been back several times as we couldn’t make our mind up and he really helped us and had a lot of patience for us!
Brought our sofa today with the help of zemon.
Highly recommend

4 January 2026
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Reply from Sofology - Nottingham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Sofolgy x

Very knowledgeable and a lovely team no messing new what I wanted so was easy shop

4 January 2026
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Reply from Sofology - Nottingham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Visited the Nottingham Giltbrook stores…

Visited the Nottingham Giltbrook stores and staff where friendly and helpful and didnt push sales. Made it easy to buy online later in the week knowing we are buying is right.

1 January 2026
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Reply from Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

New sofa

I love that you can walk around without being bothered, and when you are ready to order the staff are very helpful. We was looked after by Phil at the Nottingham guiltbook store. He was very helpful and got our order sorted very quickly.

4 January 2026
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Reply from Sofology - Nottingham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Really helpful sales person and all…

Really helpful sales person and all done very quickly and easily

3 January 2026
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Reply from Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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