Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... See more
Company replied
Location
Switch locationC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
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We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... See more
Company replied
The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... See more
Company replied
The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, United Kingdom
4.8
Excellent
3K reviews
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Very professional service from Gareth
Very professional service from Gareth, made our experience relaxed and enjoyable ordering our new sofa and chairs.
14 March 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊
Very helpful cheerful staff
12 March 2026
Reply from Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Katie who spoke to us in the shop was…
Katie who spoke to us in the shop was lovely and super helpful. We went to Fosse Park in Leicester where the shop is surrounded by other furniture shops (DFS, SCS and others) and Sofology had by far the least pushy staff in the store, which made me want to go with Sofology over the others before even sitting on a sofa.
9 March 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊
Sofa search
Sofa search. Having looked at a few places, I found a sofa that is comfortable, well made, looks great and a good price. Also, the assistant was warm, friendly, knowledgeable and very helpful.
5 March 2026
Reply from Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Fantastic customer service
Honestly what a great trip to sofology in Leicester, it was nice to be able to actually walk around the shop and not be jumped on by staff the moment you walk in and they wait for you to come to them unlike other shops, we bought a sofa today with the lovely zainab who was so knowledgeable and gave us great advice and support through the process. While we are yet to receive our sofa so we can’t comment on that yet but the customer service was fantastic.
8 March 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Reply from Sofology - Leicester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sifa
Friendly and welcoming , our sales woman , Zainab, was extremely helpful and explained everything we needed to know about the sofa that we purchased. Very pleased with the service . Thank you .
5 March 2026
Reply from Sofology - Leicester
Thank you for your lovely feedback! 😊 We’re delighted Zainab could provide such helpful and friendly service and make your purchase a great experience. Enjoy your new sofa! 🛋️✨
Great experience
Max was very knowledgeable about the sofa’s and the in’s and outs of buying. He was attentive and was able to answer all our questions. Max certainly knows the products and was a fantastic help when it came to us deciding on what we wanted. He was not pushy or trying to over sell like in other shops. He pitched his approach perfectly and we left the store very happy, having made our purchase with Max. Thank you Max you are a credit to the store.
27 February 2026
Reply from Sofology - Leicester
Thank you for this great review Mr Marshall :-)
Really helpful staff and high quality…
Really helpful staff and high quality service , would deffo recommend
1 March 2026
Reply from Sofology - Leicester
Thank you for awarding us 5 stars Mr Louis
A great experience on both our…
A great experience on both our sociology visits. The assistants we dealt with were really helpful and knew the right times to get involved. Really happy with the ordering process.
28 February 2026
Reply from Sofology - Leicester
Thank you for taking the time to leave a 5-star review!😊
We were dealt with by Emma who was…
We were dealt with by Emma who was great very attentive. We had been looking for a chair for our elderly mother and Emma was great, nothing was too much trouble. Best customer service ever. Thanks Emma
28 February 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Arrived early am do fairly quiet and…
Arrived early am do fairly quiet and browsed around without any disturbance from any staff , how I like it no pressure
I the asked Zainab for help purchasing a sofa , very polite and professional and explained all the options and colour choices, purchased my sofa and would highly recommend Zainab and sofology
25 February 2026
Reply from Sofology - Leicester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Bal, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Leicester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Zainab, we will make sure to pass this on! Have a nice day.
Great sales service
Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.
21 February 2026
Reply from Sofology - Leicester
Hi there, thank you for your kind words about our sales team! We’re glad you had a positive experience with them. We completely understand your point about negotiation. At Sofology, our prices are fixed to ensure fairness for all customers - the price you see is the price everyone pays, including delivery. This way, everyone gets the same great deal without any confusion. We really appreciate your feedback and hope you enjoy your new purchase!
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
New sofa
A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏
20 February 2026
Reply from Sofology - Leicester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy experience
Gareth was friendly and informative and got us a great deal too. Quick and easy!
19 February 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊
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