Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... See more
Company replied
Location
Switch locationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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See what reviewers are saying
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... See more
Company replied
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... See more
Company replied
We were left for a short while to look around, which I like. Hate being pounced on as soon as you walk in the door. Once we looked around and found something I tried and liked we were shown other recl... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
4.9
Excellent
3K reviews
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Really professional and easy process
Really professional and easy process. Lovely friendly customer service.
1 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
I was made welcome and lorence ask if…
I was made welcome and lorence ask if we where a tea or coffee
24 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
There is a great choice and the…
There is a great choice and the assistant is very helpful
27 November 2025
Reply from Sofology - Kirkcaldy
Thank you for sharing mr Mchaffie
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Everything was good
Everything was good. The staff which help us to order was very helpful and very kind.
22 November 2025
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your positive experience with us at Sofology Kirkcaldy. We are thrilled to hear that you found our staff helpful and kind during your visit. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.
Brilliant service and staff members…
Brilliant service and staff members absolutely brilliant
22 November 2025
Reply from Sofology - Kirkcaldy
Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.
Big couch shop
Firstly the products were the best of all the sofa shops and had multiple versions of the size we needed, the staff were attentive but not over bearing and helped when asked to a high standard.
22 November 2025
Reply from Sofology - Kirkcaldy
Thank you for your wonderful review! We're thrilled you found our products the best among sofa shops and that our size options met your needs. It's great to hear our staff assisted you without being overbearing. Your feedback is invaluable, and we're delighted to receive a 5-star rating from you. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology Kirkcaldy!
Very quick professional and efficient
Very quick professional and efficient. Made a lovely cup of coffee as well.
20 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Well Mannered Shop
Danny was polite, understanding of.our needs and informative on our purchase
18 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Danny, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
I highly recommend Sofology in…
I highly recommend Sofology in Kirkcaldy for their friendly service and variety of choice.
18 November 2025
Reply from Sofology - Kirkcaldy
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
staff not pushy
staff not pushy
let you browse without being to imposing until you need help
15 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy to deal with
14 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service, choice and quality!
I purchased 2 sofas for my lounge earlier this year, I love the quality and design so decided to go back to find a sofa bed for my spare room. Alison was extremely helpful, knowledgable and friendly...an asset to your company!
10 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Amazing!
Alison was amazing and so helpful and helped me pick my sofa. Amazing service, thank you!
9 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly and welcoming
Blair was very friendly and knowledgable about the product. I did go into the store knowing exactly what I was looking for but there was no pushy sales tactics. A very pleasant and efficient experience.
9 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Hunting for a sofa
Visited the Kirkcaldy store and found Lawrence very helpful, so much so he managed to close the deal 😀
9 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent staff
Excellent staff. Very friendly, helpful and knowledgeable. Managed to get exactly what we needed.
9 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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