One of the most enjoyable sofa buying experiences. A boutique experience in a large chain store. Amelia was supportive and knowledgeable. She made us feel relaxed and fully informed of all our opti... See more
Company replied
Location
Switch locationGrand Junction Retail Park, CW1 2RP Crewe, GB
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Sue the lovely lady on the phone was so helpful and reassuring..very compassionate 🥰Thankyou Sofology!!
When I entered the store I was welcomed by friendly staff who asked if I wanted any help .. as I said I was only looking they left me alone to look around which I prefer .. I choose what I wanted and... See more
Company replied
Maxine and Sue were very helpful and friendly. I had a very positive experience. Thanks A++
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Grand Junction Retail Park, CW1 2RP, Crewe, United Kingdom
4.7
Excellent
41 reviews
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The lady that spoke to us gave us time…
The lady that spoke to us gave us time to look around and waited until we came to her. She explained everything fully and asked if we had any questions. She was also very polite.
10 May 2021
Sofology is #1
Sofology is far superior to its counterparts having no sales commission which in turn drives natural customer service instead of pushy salesmen in competitor stores. Their quality of furniture is also of high standard and the range of choice is vast! Always happy to shop here!
9 May 2021
Goods not received yet but salesman was…
Goods not received yet but salesman was great - really friendly, really helpful & no pressure.
8 May 2021
Very helpful and friendly
8 May 2021
Excellent service not pushy Explained…
Excellent service not pushy Explained everything clearly , the young lad at crewe was very good at his job
7 May 2021
Had a very positive experience sofa…
Had a very positive experience sofa shopping! Sue helped us to choose the right sofa for us and was very helpful.
5 May 2021
We didn't know what we wanted
We didn't know what we wanted. The staff were very helpful in guiding us. Happy with our choice
4 May 2021
Excellent service explained well
4 May 2021
Very good customer service.
3 May 2021
The young lady that served us was very…
The young lady that served us was very polite, friendly and helpful, she was very informative and put us at our ease, she explained everything to us that was relevant to our purchase. A lovely person.
3 May 2021
Good
Good, service. Friendly staff and very knowledgable about products. Store clean and good covid practices in place.
2 May 2021
All members of staff polite and happy…
All members of staff polite and happy to answer any questions(especially Vicky) . Chose and ordered sofa and chairs last week and then been back with carpet samples this week and staff more than happy for me to do this.
2 May 2021
We had a very good experience at…
We had a very good experience at Sofology. Sue the assistant we spoke to was exceptionally helpful.
27 April 2021
Excellent Service
26 April 2021
Really friendly staff
Really friendly staff, helpful and knowledgeable of the products being sold!
25 April 2021
You get five stars as long as the sofa…
You get five stars as long as the sofa arrives before 27 June
24 April 2021
Staff helpful not pushy
Staff helpful not pushy. Ian was very professional but witty too. Came away having ordered a beautiful new settee
23 April 2021
Great service
From the minute we walked into the store, we felt that we could take our time and not rushing. The salesman was friendly and very knowledgable about the products and left us to make our choices. Highly recommended.
19 April 2021
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