Sofology - Cheltenham Reviews 

We found the shopping experience at Sofology very good. Staff were very obliging and helpful without being in the slightest bit pushy. Liam spent a lot of time guiding us with our purchase - his help was invaluable!

Great service. Clear explanations.

Great selection of sofas to try out and good sized loose fabric swatches so you can clearly see the full range of colours and textures. Really helpful staff, particularly Lola, who took the time to understand what we were looking for and to provide the best options.

Explained everything very well, had great knowledge.

Scott was a great advisor to our sofa buying experience and was helpful and patient with our requests.

Very helpful woman who helped me.

Very good service

Very helpful and friendly.

James in the Cheltenham store was friendly, helpful and above all patient with us - thanks! Ordering & finance processes were straightforward now hoping that the rest of the process is as smooth. Would recommend.

Nothing beats a face to face service. Wanted to order our sofa in store and Lola was a great help. Super chilled experience. Looking forward to enjoying our new sofa!

We visited Sofology Cheltenham and Toby was amazing!

Incredibly conscientious, knowledgeable and kind. Excellent customer service - he really made a massive difference which we really appreciated.

Was great the staff are really helpful and always there to give great advice. Great quality and highly recommend

It was good to be able to look around the showroom without b feeling pressured but to have someone close by to answer any questions we had.
Great selection of furniture with different fabric options and the showroom was laid out in a way to see and try the furniture out.
Whilst the sales people seemed very young, they were really knowledgeable and very friendly.

Expert knowledge and attention without being pushy.

Finding out about other sofas not on display and showing us equivalents to make decisions easier.

Great service.

The company were ok to deal with the the sofas are dreadful and designed badly . Spent 4K on a sofa and the angle of the sitting position has caused me leg and back problems from a week after sitting in it . If I stop using it the problems go away , they have a serious design fault .

Lovely man, Friendly, helpful &informative

The lady that helped us in store was very knowledgeable and proactive.

Popped in last thing on a Sunday and managed to complete order in less than 20 mins.

The first member of staff we met, Dawn, was great and really helpful. We tried a couple of sofas we had seen advertised - not for us, but Dawn was great, told her what we needed, how we sat to be comfortable, and she took us round the store, all of us ticking things off if they were not suitable.

Really helpful, and thanks to the store manager Kris for letting us take colour swatches home for a night or 2 to help us decide on colours.

Cannot recommend highly enough

Very pleasant atmosphere in the store, I was able to wander round without any hassle, but when I sought advice a sales person was nearby without going to try and find somebody. Well done. The sofa and armchair I have chosen were extremely comfortable so well done. The only disappointing part was the delivery charge which seemed very steep but otherwise excellent service.