A friend recommended them to me, and I ended up being a repeat customer, which tells you everything you need to know at this price range. The only reason I probably won't be going back is that I've... See more
Company replied
Location
Switch locationUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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See what reviewers are saying
Excellent service. Sales person Ethan was polite, patient and did not press for sale. We got enough time with very thoughtful and engaging discussion to finalise our order.
Company replied
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... See more
Company replied
Felt a bit rushed, felt sales person was eager for a sale,was only asked did I have any questions after agreement was signed but must add he was polite,can understand eager for sale in the present cli... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, United Kingdom
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ryan was very helpful
Ryan was very helpful, professional and explained everything to us.
25 October 2025
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great choice
Having just what I was looking for, the sales assistant had the knowledge and experience to be able to answer all the questions I had honestly
27 October 2025
Reply from Sofology - Cambridge
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Very helpful and took time to explain…
Very helpful and took time to explain options to us.
23 October 2025
Reply from Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very good staff
Your staff member Ethan was great .Very helpful and not at all pushy .
19 October 2025
Reply from Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful and informative.
Ethan was very helpful and made choosing our sofa very straightforward.
21 October 2025
Reply from Sofology - Cambridge
Thank you so much for taking the time to leave us such a wonderful review!
Non-aggressive sales team and…
Non-aggressive sales team and knowledgeable individuals.
18 October 2025
Reply from Sofology - Cambridge
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience at Sofology. We look forward to welcoming you back to our store in the future!
Helpful and knowledgeable
Helpful and knowledgeable. I was given information of the sofa of interest and spent the time to show features and specs
4 October 2025
Reply from Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service - Rai was so friendly and helpful! Clear explanation of all aspects of our purchase including finance options.
10 October 2025
Reply from Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ethan was a credit to the company
Very relaxed atmosphere in Cambridge shop and we were able to browse. Ethan was very polite and helpful and a credit to Sofology.
10 October 2025
Reply from Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service. We dealt with 2 sales guys in Sofology…
We dealt with 2 sales guys in Sofology who were both very helpful without being pushy. We couldn’t ask for better service and would definitely recommend Sofology.
8 October 2025
Reply from Sofology - Cambridge
What an amazing review, thank you so much for taking the time to write this 😊
Listened to what I wanted advised on…
Listened to what I wanted advised on layout, wasn't pushy and very helpful
8 October 2025
Reply from Sofology - Cambridge
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Cambridge
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review!😊
Ethan could not have been any more…
Ethan could not have been any more helpful a true 5 star performance
28 September 2025
Reply from Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service
Excellent service , advice and information. . Friendly and professional, plenty of time to discuss options , no pressure at all , no persuasion , so I was able to make a decision in my own time on this large purchase xx very pleased with the service i received . Thank you .
27 September 2025
Reply from Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Exceptional help but only when asked…
Exceptional help but only when asked for. I was NOT harassed and enjoyed the experience.
23 September 2025
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We went to look at sofas [no surprises there!]
We went to look at sofas [no surprise there then] at Sofology on Sunday last weekend. We were assisted by Ethan, who was really excellent - very knowledgable, full of useful information, helped us work through our decisions, made the sofa choosing a thoroughly enjoyable experience!
21 September 2025
Unprompted review
Reply from Sofology - Cambridge
Thank you for choosing Sofology Martin :-)
bought a sofa
we were well looked after but not jumped on straight away, which made a nice change
14 September 2025
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
This is the second piece of furniture…
This is the second piece of furniture that I have bought from Sofology and once again the service in the shop was impeccable. My husband and I were free to walk around to look and then when we said what we wanted the salesman was very knowledgeable and was there to help when we wanted to purchase.
12 September 2025
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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